Experienced Bartender with 26 Years
Resume:
Erika Mccleskey
Bartender
Pittsburg Tx
Dynamic bartender with 26 years of diverse experience in customer service and management, adept at creating memorable guest experiences while efficiently handling operations. Proven ability to mix drinks and socialize with patrons, enhancing the overall atmosphere of any establishment. Strong skills in customer service, socialization processes, and team management contribute to effective collaboration and a positive work environment. Committed to maintaining high standards of quality and service, with a solid foundation in administrative operations and financial management. Ready to leverage extensive background to drive success in a vibrant bar setting. PERSONAL INFORMATION
Address:, Pittsburg Tx,
Nationality:
Driving License:
Hobbies:
SKILLS
Socialization Processes
Customer Service
Phlebotomy
Accounts Payable
Deposit Accounts
Scheduling
Accounts Receivable
Microsoft Windows
Credit Card Statements
Payroll Management
Patient Care Technician
Printing
Water Treatment
Cash Register Operation
Medical Terminology
Health Insurance Portability and Accountability Act Compliance Stock Control
Customer Support
Telephone Skills
Microsoft Office
Administrative Operations
Microsoft Outlook
Data Entry Skills
Microsoft Excel
Alzheimer's Disease
Cardio-Pulmonary Resuscitation (CPR)
Caring for People with Dementia
Practice Management
Carrying out Assessments
Desktop Support
Mentoring
Event Management
Corrective and Preventive Action
Retail Commerce
Retail Management
Sales
Team Management
Communication Skills
Coordination Skills
Leadership
WORK EXPERIENCE
* January 2015 – 2024
Bartender at, Mount Vernon
mix drinks run register, socialize with patrons.Developed a signature cocktail menu that became a customer favorite and increased sales by X%Adjusted drink recipes to customers' preferencesResolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
* December 2023 – January 2024
PCT (Patient Care Technician) at Titus Regional Medical Center, Mount Pleasant I was working as aid on 4th floor nightsDocumented patient progress and care provided in patient charts
* February 2023 – May 2023
Title Clerk at Texas Country Ford, Winnsboro
Title clerk and waiting on customers. Was learning the process and done accounts payable.Generated title documents and reports for lenders and title companies to ensure accuracy and compliance
* June 2021 – January 2023
Activity Director at Whispering Pines, Winnsboro
Certification in activity professional
Work in a skilled facility
Matrix, excel, made monthly calendar. Engaged residents in activities on a daily basis. Did mds's care plans
* September 2019 – January 2020
Assistant Manager at Dollar General, Mount Vernon
Cashier, customer service, deposits, clean, stock asst manager open store and closed store. Made daily depositsAnalyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by X%Managed a team of X employees, setting goals and delegating tasks to ensure that deadlines were met
* June 2015 – April 2019
Assistant treasurer at Franklin County, Mount Vernon Accounts payable, answer phone, receipt money, septic permits, help with payroll time sheets, file payable, accounts receivable receipt daily money that come in. Worked with incode software and excel, windows 10, balanced credit card statements, balanced store charges, answer phone worked with fax and copy machine.
* January 2013 – Present
Cashier and Customer Service at Brookshire's Grocery Company, Mount Vernon Wait on customers and handle cash daily, clean area stock shelves
* January 2006 – June 2013
Asst. Manager at Food Fast, Mount Vernon
Cashier made asst manager, then manager daily paperwork daily bank deposits, schedules for about 15 people
* Promoted after year
* Performed official money count every day
* Upheld a high standard of customer service
* Managed a group of associates
* Maintained all operations within the store
* Opened and closed the store at the beginning and end of shifts
* January 2011 – June 2013
Manager at Food Fast, Mount Vernon
Took management position
Had 15 employees I scheduled done daily deposits and paperwork. Order inventory for store.Developed a successful onboarding program for new hires that improved team productivity by X%Established a cross-functional collaboration process that reduced project delivery times by X%Implemented a feedback system that improved employee satisfaction and performance by X%Established a system of key performance indicators (KPIs) that improved efficiency and productivity by X%Developed and implemented an effective marketing strategy that led to a X% increase in salesLed a team of X+ employees to successfully complete a major project on time and within budget EDUCATION
* August 2023 – March 2025
North Texas Community College, Mount Pleasant GED
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