Bilingual Technology Executive & Cloud Strategist
Resume:
CARLOS DOMINGUEZ
Schererville, IN ***** • ******@**********.*** • 219-***-**** • www.linkedin.com/in/carlos-d2025 PROFILE SUMMARY
Driven executive with extensive experience in technology and senior management spanning two decades with a visionary approach in spearheading strategic tech initiatives, improving team dynamics, and enhancing operational efficiency by promoting diversity, equity, and inclusion across the organization. Proficient in data center management, cybersecurity, and cloud computing, with a strong track-record of aligning tech solutions to meet business goals, driving growth and innovation.
EDUCATION
BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS Jul 1988 - Feb 1992 DeVry University – Chicago IL
SKILLS
• Project Management
• Network Infrastructure
• Cloud Computing
• IT Strategy
• Team Leadership
• System Administration
• Telecommunications
• Cybersecurity
• Business Relationships
• Business Continuity
• ERP Systems
• CRM Applications
• VoIP
• Data Center Management
• Budget Management
CERTIFICATIONS
• Genetec Security Center 5.12
• Genetec Synergis™ Advanced Troubleshooting
• Genetec Stratocast cloud-based video monitoring
• Genetec Omnicast Technical Solutions
• Verkada Sales Professional (VSP)
• Verkada Video Essentials
EMPLOYMENT HISTORY
OT Physical Security Analyst & Project Consultant Feb 2026 – Present Johson Controls Invenergy - Chicago, IL
• Apply strong understanding of communication protocols to troubleshoot interoperability issues while collaborating with steak holders and checking for understanding.
• Work with vendors to evaluate third-party security controls and adhere to OT cybersecurity.
• Resolve complex Access Control systems and Video challenges through troubleshooting.
• Mitigate project risks through proactive issue resolution and stakeholder communication.
• Spearhead innovative surveillance and access control tech implementations, driving operational efficiency and enhancing security protocols for diverse clientele such ass Saliant, ExacqVision, Verkada, Genetec, Milestone, RS2, Axis.
• Coordinate site review of Video & Access Control to ensure sites are running efficiently and functioning accordingly.
• Foster synergies with business partners, aligning service levels with client requirements to create efficient workflows. OT SOLUTIONS ADVISOR & PROFESSION SERVICES January 2014 - Present Business iSolutions, LLC – Schererville, IN
• Collaborate with industry clients to evaluate and secure process control and automation.
• Conduct network assessments to separate IT and OT environments, mitigating risk.
• Partner with engineers and vendors to assess vulnerabilities in connected IoT devices.
• Aid clients in implementing cybersecurity standards consistent with NIST 800-82 and ISA/IEC 62443 guidelines.
• Guide operations in developing OT asset inventories documenting control-system & set network boundaries.
• Generate scalable road maps for business growth based on assessments and evaluations of technology resources.
• Ensured technical support & services for networks infrastructures, cloud services, & Helpdesk.
• Manage ERP and CRM migrations, ensuring compliance such as SOX, HIPAA, PCI, GDPR.
• Strategically review workflows to reach maximum efficiency and productivity.
• Manage vendor and partner relationships, including contract negotiations and performance management.
• Assess and determine which private or public cloud solutions are best to meet organizational goals, such as Google, Azure, and AWS.
• Design physical security/surveillance while engineering for scalability within the infrastructure including systems, networks, and storage solutions such as Pure, Commvault, and Exagrid.
• Lead strategic tech initiatives, enhancing service and software integrations. Lead and develop infrastructures & Operational teams, fostering a culture of accountability, collaboration, and innovation.
• Collaborate with cross-functional teams to improve timelines and deliverables. Technology Director September 2021 – June 2025
Videotec Security Corp. – Highland, IN
• Applied strong understanding of industrial communication protocols (TCP/IP, UDP, Modbus, DNP3, OPC UA) to troubleshoot interoperability issues and enhance network reliability.
• Partnered with operations and maintenance teams to evaluate physical-security data flows within OT networks to prevent unauthorized access to PLCs and controllers.
• Implemented secure firmware-upgrade procedures for field devices, reducing exposure to unpatched vulnerabilities.
• Worked with vendors to evaluate third-party security controls and ensure adherence to OT cybersecurity clauses in contracts.
• Resolved complex Access Control systems and Video challenges through troubleshooting techniques.
• Mitigate project risks through proactive issue resolution and stakeholder communication.
• Spearhead innovative surveillance and access control tech implementations, driving operational efficiency and enhancing security protocols for diverse clientele. With most systems such as Vigilant, ExacqVision, Verkada, Genetec, Milestone, RS2, Axis, Ubiquiti.
• Orchestrate multi-faceted projects, consistently meeting deadlines and exceeding client expectations through strategic planning and meticulous execution.
• Foster synergies with business partners, aligning service levels with client requirements to create efficient workflows.
• Performed video system migrations and conversions from ExacqVision, to Genetec, as well as Access Control projects from RS2 to Genetec.
CIO & IT Director 2014 -
December 2019
Hinsdale Orthopedics – Westmont, IL
• Led recruitment and mentoring, enhancing team diversity while building skill sets and development of staff.
• Transitioned network and server infrastructure to hybrid/cloud environments.
• Partnered with facility and maintenance teams to modernize building management and physical security systems, ensuring network reliability and protection of connected devices.
• Optimized workflows, improved efficiency and supporting business growth.
• Collaborated with leaders to align technology with business goals, fostering innovation.
• Track and analyze service desk and desktop support metrics, generating reports to assess performance trends and areas for improvement.
• Designed hybrid cloud, infrastructure, including a savings of 550K annually by migrating old T1 telecom to VoIP utilizing existing systems.
VICE PRESIDENT OF TECHNOLOGY (ACTING CIO) February 2006 - May 2014 Legends Gaming, LLC – Tinley Park, IL
• Strategic planning, development of systems, ERP applications, and security administration, including POS.
• Managed service & support business functions, prioritized helpdesk, while responsible for over 1800 users.
• Designed and supervised development team for in-house promotional reward program & kiosk.
• Project managed and implemented new slot infrastructure from serial communication to ethernet conversion.
• Managed and negotiated casino service agreements, including contracts for casino management systems, surveillance.
• Designed datacenter infrastructure with redundant backup generators based out of Frankfort, IL for LA & MS.
• Implemented BI reporting tools for direct mail programs, and various slot systems such as Bally, IGT, CDS, SMS.
• Casino application experience in Lawson, Infinium, KRONOS, Micros, Windows Server 2003, MS Windows OS, Novell, Unix, Cisco, Active Directory, IIS, SQL 2003, N-VPN (WAN connectivity utilizing MPLS), SD-WAN, telecommunication (Nortel, Avaya, NEC), BES (Blackberry Enterprise Server), ACSC, CMS, SMS, SDS, IGT, CDS/OASIS, NRT, Lodge Net, HIS, and LMS, Firewalls (PaloAlto, Cisco, Barracuda, Meraki).
• Accountable for selecting and buying hardware/software for all departments including installation and maintenance while staying within budget with a variance of less than 2%, overseeing a team of thirty-two staff. Majestic Star Casino, LLC & Fitzgerald Casinos (02/03 – 2/06) Corporate Vice President of Information Technology
• Responsible for Technology operations of four properties across the nation.
• Database conversion and migration of CRM and ERP applications during Trump Casino & Hotel acquisition.
• Replaced telephony equipment in first months of employment saving the company well over $300k first year.
• Managed and lead project team during Trump acquisition in a 90-day period by building company intranet server, help desk application, and converting databases for casino application and slot systems. Converted slot gaming from coin to e-ticket.
• Maintained the operation and functionality of casino systems efficiently four properties (casinos).
• Managed ERP and CRM data conversion and merged applications into one. Horseshoe Casino (Formerly Empress Casino) 05/99 – 12/03 Information Systems Director of Technology
• Managed IS department of forty staff and responsible for supporting 5 IT Casino & hotel operations.
• Accountable for selecting and purchasing hardware/software for all departments including installation and maintenance while staying within budget with a variance of less than 2%.
• Fiscally prepared and managed the department’s $1.5 M budget.
• As a member of the executive team, strategic planning and marketing database enhancements contributed to the operations while setting direction and focus.
• Maintained software interfaces for all applications and systems including CRM, ERP, Hospitality, and point of sale.
• Key role in the development of in-house developed reward programs. Harrah’s Casino (formerly Showboat Casino) 11/95 – 5/99 Information Technology Manager
• I started role as systems & Network Administrator on Novel operating systems. Held CNE and CNA certifications at the time.
PROFESSIONAL REFERENCES
Macario Gallegos, CIO
Hard Rock Casinos
*******@********.***
Raymond Cook, CFO
Embarq Gaming
*****@**********.***
Bill Mills, Sr VP
Whoa Networks
****.*****@************.***
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