TAM DANG
DRIVER, WAREHOUSE
ORDERS
***.*******@*****.***
Stockton, CA 95212
CONTACT
SKILLS
• Customer service
• Safe driving
• Clean driving record
• Teamwork and collaboration
• Time management
• Valid Driver's license
• Dependable and reliable
• Loading and unloading
• Attention to detail
• Problem-solving
• GPS and route planning
• Pre-trip and Post-trip inspections
• Safe driving record
• Punctual and reliable
• Time management skills
• Positive attitude
Dependable professional with strong customer service skills and a clean driving record, experienced in GPS and route planning. Skilled in time management, loading and unloading, and problem-solving. Ready to leverage these abilities in a Driver, Warehouse Orders role to ensure efficient and timely operations.
PROFESSIONAL SUMMARY
Delivery Driver
Amazon Flex, Tracy, CA
Driver
Goodeggs, Oakland, CA
Customer Service Representative
Rixos Transportation, Novato, CA
EXPERIENCE
February 2023 - Present
Ensured customers received their orders in a timely manner, providing
• excellent customer service at every opportunity.
• Checked delivery addresses and verified correct package delivery. Managed multiple tasks simultaneously while delivering goods within
• specified time frames.
Utilized GPS systems to accurately navigate routes while adhering to
• scheduled delivery times.
• Maintained set routes and schedules to meet customer expectations.
• Adhered to delivery schedules and deadlines.
Loaded and unloaded delivery vehicles with accuracy, ensuring all
• items were accounted for.
June 2018 - February 2023
Maintained clean driving record and obeyed traffic laws and
• regulations.
• Provided excellent customer service throughout delivery process.
• Maintained a clean driving record with no violations or citations on file. Completed daily routes in accordance with customer delivery
• expectations.
Cleaned vehicle seats and storage areas to maintain professional,
• organized appearance.
Consistently met deadlines while ensuring safe driving practices were
• followed at all times.
October 2017 - April 2018
Customer Service Representative
Hertz Car Rental, San Francisco, CA
Handled customer complaints and inquiries in a courteous and
• efficient manner.
Demonstrated excellent communication skills, both verbal and written,
• in order to effectively interact with customers.
Developed strong customer relationships and loyalty through effective
• communication.
Maintained knowledge of company products to provide helpful
• suggestions and recommendations to customers.
Processed orders, returns, and exchanges in an accurate and efficient
• manner.
April 2017 - September 2017
Handled customer complaints and inquiries in a courteous and
• efficient manner.
Demonstrated excellent communication skills, both verbal and written,
• in order to effectively interact with customers.
Developed strong customer relationships and loyalty through effective
• communication.
Responded to telephone inquiries and complaints following standard
• operating procedures.
Addressed customers courteously using suitable methods and
• problem-solving skills.
Assisted customers with product selection by providing detailed
• information about available products and services. High School Diploma
John F. Kennedy, Richmond
EDUCATION
June 1999
CERTIFICATIONS
• CDL C