Experienced Receptionist & Office Manager

DEE TREECE

Phoenix West Valley, AZ 602-***-**** ***.******@*****.***

PROFESSIONAL SUMMARY

Warm, professional receptionist and administrative professional with 20+ years of experience welcoming residents, families, clients, visitors, and business partners. Experienced in high-volume phone and front-desk environments, scheduling, administrative support, customer service, and maintaining an organized, welcoming workplace. Known for professionalism, dependability, communication, and attention to detail.

CORE SKILLS

Front Desk Reception • Resident & Family Relations • Customer Service • Multi-line Phones • Visitor Assistance • Scheduling & Calendars • Administrative Support • Executive Support • Microsoft Word, Excel & Outlook • Event Coordination • Vendor Relations • Organization & Time Management

PROFESSIONAL EXPERIENCE

INSULECTRO CORPORATION — Receptionist/Office Manager

Lake Forest, CA 2017–2026

Managed daily office operations and supported a 60+ employee office and leadership team.

Handled 50+ daily calls and visitor interactions, providing a polished and professional front-office experience.

Coordinated vendors, facilities, office supplies, and administrative needs to keep operations running smoothly.

Processed and reconciled daily financial deposits with 100% accuracy.

Planned and coordinated 10+ company events annually.

SRG SENIOR LIVING — Lead Receptionist

Scottsdale, AZ & Laguna Woods, CA 2012–2013, 2015–2016

Welcomed and assisted 100+ residents, families, visitors, and guests with a warm, professional approach.

Managed 40+ daily inquiries while maintaining an organized and welcoming reception area.

Supported the Executive Director and Business Manager with day-to-day administrative needs.

Provided dependable front-desk coverage and helped create a positive experience for residents and families.

Assisted with community outreach efforts to strengthen engagement and visibility.

WINDERMERE REAL ESTATE — Receptionist

Seattle, WA 2013–2014

Supported a high-volume office of 30+ agents and staff.

Managed a multi-line phone system handling 60+ daily calls.

Coordinated scheduling and communications between agents and clients.

Assisted with marketing and listing coordination while maintaining accuracy and organization.

MEKOSH FINANCIAL SERVICES — Receptionist/Administrative Assistant

Scottsdale, AZ 2008–2011

Provided executive administrative support, including schedules, priorities, presentations, and communications.

Coordinated client events and seminars, increasing attendance and engagement by approximately 20%.

Strengthened client relationships through responsive service and professional communication.

EDUCATION

University of Oklahoma, Norman, OK — Business / Art Design

University of Texas at Dallas — Coursework in Business Management

CERTIFICATION

Notary Public

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