Katrina Patino
310-***-**** - *********@*****.***
SUMMARY
Resourceful, versatile, organized, and diligent with administrative experience. Skill sets and amiable temperament allow professional and capable responses to challenging situations and environments. Highly ambitious, adept at balancing multiple tasks with a friendly and courteous demeanor. Exceptional people skills with management experience. Great communication skills, detail oriented and organized.
PROFESSIONAL EXPERIENCE
Front Desk/Admin Assistant, 08/2013 to present
Precision Mailboxes – Studio City, CA
Operating Phone System for all incoming/outgoing and intra calls. Meeting and greeting clients and visitors. In charge of ordering supplies, daily deposits, handling cash and credit card transactions. Preparing all invoices with respective client matters for management’s review on weekly basis. Managing and assisting calendars for staff leave requests. Skilled in prioritizing assignments to complete work in a timely manner when there are changes in workload and urgent deadlines. Working directly with CEO/manager -- maintaining and following all procedures. Assisting with general office tasks. Offering flexible schedule for evenings, weekends or holidays as needed for extra support. Administrative Assistant /Focus Group Coordinator, 05/2005 to 06/2013 Seven Doc Legal Services – Burbank, CA
Interviewed job candidates and reported outcome to chief officer for return meetings. Assisted in the preparation and coordination of off-site events. Data Entry, Handled all cash and credit card transactions and collections of the payments. Maintained all bank deposits and statements. Ordered supplies and paid all corresponding invoices.
Handled all incoming/outgoing mail, assisted with all clerical and office support, maintained all files related to client intakes and audits.
Prepared all completion and progress reports as needed and ordered by chief officer for court and other related law firms, probation officers and court clerks on various cases. Filed all closed work orders daily and prepared monthly reports reflecting all work requests and services for management board meetings and audits.
Provided excellent customer service, great attitude with all clients and co-workers. 1988-1994
J.D. Kelleher & Associates
Manager of the organization - at the time Mr. Kelleher had several U.S. Marshall contracts for complex Real Estate Seizures / Litigations where he employed a group for research and all court related document drafting/completion and progress reports – detailed prep for all seized properties to have all listings ready for the platform of the market.
1994- 2005
Paul H. Toffel, M.D., Otolaryngologist (retired) - Verdugo Hills Hospital/USC. 1808 N. Verdugo Blvd.
#408, Glendale, CA 91208.
Specialized in Billing and Coding, followed up with insurance companies for payments and collections – trained for front desk and back office duties including nurse’s station for backup assistance – traveled to all offices as per request.
EDUCATION / CERTIFICATION
Glendale Community College
General Ed – June 1988
School of Paralegal Studies
Certificate of completion – March 1993
Real Estate License
Prudential – July 1994
SOFTWARE SKILLS
Software Skills: MS (Word, Excel, Outlook), Meeting Planner, IT and HR calendaring system, Angus security system, Property Management and MLS Real Estate Systems. LANGUAGE SKILLS
Fluent in Armenian and Farsi
Read and write German