Senior Change & Technology Transformation Consultant

PROFESSIONAL SUMMARY

Results-driven senior consultant with 25+ years of experience in project management, change management, strategic communications, and stakeholder engagement across federal/state government, healthcare, and private industry. PROSCI-certified change management specialist with proven ability to lead enterprise-wide technology transformations including Artificial Intelligence (AI), Enterprise Resource Planning (ERP), Radio Frequency Identification (RFID) and drive user adoption. Ability to influence colleagues, senior team members and stakeholders with an aptitude to develop strong relationships to ensure client satisfaction all while maintaining budget and schedule.

CORE COMPETENCIES

Project Management (Agile/Waterfall/JIRA) • Change Management (PROSCI/ADKAR) • Artificial Intelligence (AI) Implementation • Stakeholder Analysis & Engagement • Strategic Communications • Technology Implementation (ERP/RFID) • Training Development & Delivery • Risk Mitigation • RAID/RACI • Contract Management

GOVERNMENT EXPERIENCE

Noth Carolina Department of Health and Human Services Project Manager (2013-2016)

Managed the NC DHHS Women Infants and Children (WIC) Program and a fourstate consortium (Alabama, North Carolina, Virgina, West Virginia) implementing a groundup technology solution (ERP) for federal and state policy implementation to roll-out electronic benefits to participants. This effort reduced fraud and abuse which had significant financial implications, increased participation compliance with policies and allowed participants to utilize monthly benefits in a timely manner. Oversaw contract with selected vendor (CSC) to include SOW management, deliverable management, financial accountability and change orders. Ensured project plans (MS Project/Smartsheet/JIRA) effectively maintained project schedule and deliverable milestones. Coordinated User Acceptance Testing (UAT) and facilitated strategic sessions to identify bugs and develop solutions. Maintained detailed documentation, RAID logs and developed RACI for partnership alignment of responsibilities. Conducted change management assessment to include stakeholder identification, change impacts, readiness assessments, strategic communications (end-user and senior government executive level), established Change Control Board (CCB) and corresponding governance processes.

Office of the Secretary of Defense Change Management Lead/Senior Consultant (2004-2013)

Led Department of Defense 2D Barcode and Radio Frequency Identification (RFID) Asset Management initiative for all four services to support executive directives to streamline asset identification, reduce fraudulent items from entering supply chain (millions in cost-savings) and increase warfighter readiness. Partnered with Subject Matter Experts (SMEs) to develop government tracking registry to monitor technology adoption and policy compliance. Launched branding/marketing materials including logos, newsletters, brochures and trade show materials. Coordinated largescale events (1,000+ attendees) to increase policy awareness and showcase new technology developments, developed strategic communications for Congress, Senior Executive Service members (SES) and GS-15 personnel. Developed websites and computer based-training programs along with in-person training materials at Defense Acquisition University (DAU) to support organizational transformation. Tracked financial expenditures, milestones and deliverables (MS Project), usage/adoption/compliance metrics, resource planning and forecasting and compliance with SOWs for contractors.

Naval Surface Warfare Center, Corona Consultant (2004-2013)

Collaborated with cross-functional and global teams to develop new technology applications for Item Unique Identification (IUID) to support Naval warfighter initiatives and readiness. Wrote scripts, coordinated filming and distribution of videos to uniquely and effectively communicate policy, technology, benefits of implementation and engage identified and targeted end-users. Managed trade shows (creative design of trade show booth materials, technology equipment, global logistics, participation tracking of attendees) to increase awareness and drive adoption. Prepared and delivered presentations to leadership communicating advances in technology and policy adoption (with metrics). Managed meeting minutes, RAID logs, action item tracking (and follow-up), leadership availability (calendar management) and correspondence responses.

Naval Sea Systems Command (NAVSEA) Project Coordinator (2004-2010)

Supported and managed GS-15 personnel for Joint Distance Support and Response Advance Concept Technology Demonstration (JDSR ACTD) to support joint war-fighters globally deployed for technology reach back capabilities. Maintained project schedule, milestone tracking, financial monitoring, meeting discussions and decisions, action item management and project documentation to enhance collaboration with Marine Corps, Air Force and Army (Navy led project).

PROFESSIONAL INDUSTRY EXPERIENCE

Aspell Consulting Founder (Present)

Deliver project management, change management, and communications consulting for organizations including Leonid Associates, MERGE and UpScale Security. Lead crossfunctional initiatives spanning marketing, business development, and technology adoption. Develop project plans, communication strategies, and multichannel content; manage websites and digital assets; identify and mitigate change resistance; and coordinate internal and external stakeholders to ensure successful project delivery.

RegEd Licensing Success Analyst/Training Development Coordinator (April 2025 – January 2026)

Drove operational efficiency by developing missioncritical SOPs, standardizing workflows, and coordinating enterprise training initiatives. Managed endtoend insurance licensing processes, ensuring compliance and timely execution across multiple business units. Leveraged Microsoft Copilot (AI) to streamline project documentation, support strategic planning, and maintain alignment with scope, schedule, and budget. Served as primary project and communications liaison similar to Chief of Staff to the VP of Operations, Managed Services.

Osprey Software (Alnylam Pharmaceuticals) Senior Consultant (March 2024 - June 2024)

Designed and executed communication and change management strategies supporting a major pharmaceutical technology implementation. Partnered with technical teams and business stakeholders to ensure readiness, adoption, and alignment with project milestones. Identified risks and mitigation strategies for senior leadership.

Gilead Pharmaceuticals Senior Change Manager (February 2023 - April 2023)

Led the enterprisewide WindowstoMac transition for ~25,000 users. Managed project communications, stakeholder engagement, and enduser training coordination to ensure a smooth, onschedule migration and within budget. Managed resources, project plans (Smartsheets) and RAID logs.

CISCO Change Management & Communications Specialist (Multiple contracts 2016-2022)

Established an Organizational Change Management Center of Excellence (OCM CoE) in partnership with senior leadership. Developed OCM strategies for global technology projects, mentored junior change managers on PROSCI methodologies, and produced training videos, job aids, and communications to drive adoption and reduce implementation risk. Partnered with PMO office to ensure alignment of scope, budget monitoring, resource planning and risk identification and mitigation.

Hasbro Senior Organizational Change Manager (May 2022 - July 2022)

Led change impact analysis and stakeholder engagement for an enterprisewide Workday Financials implementation. Coordinated trainthetrainer programs and supported project governance through structured communication and readiness planning.

Corning Senior Organization Change Lead (January 2022 - May 2022)

Directed change management for a global SharePoint Online migration and BOXtoOneDrive transition affecting ~55,000 employees, generating multimilliondollar cost savings. Oversaw MS Teams rollout including communications, training, event planning, project schedules, and adoption metrics.

Clorox IT Organizational Change Manager (October 2018 – July 2021)

Managed change initiatives for enterprise and international IT programs including Product Lifecycle Management (PLM) and Master Data Management (MDM). Developed and executed OCM plans, stakeholder analyses, and communication strategies across multiple Centers of Excellence. Built SharePoint sites as single sources of truth, crafted ROI messaging, and executed adoption strategies. Led rebranding initiatives for IT and Enterprise Analytics departments.

First Citizens Bank Communication Specialist (2016)

Developed communication strategies for a bankwide ERP transformation. Conducted stakeholder analysis, supported project governance, and facilitated change adoption events to ensure organizational readiness.

EDUCATION & CERTIFICATIONS

B.S East Carolina University - Political Science and Psychology, Cum Laude, Undergraduate Honor Thesis

PROSCI - Change Management Certified

Certified Pharmacy Technician

Security Clearance – Inactive Secret

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