Warehouse & Production Operations Specialist

DEMARCUS HICKS

Memphis, TN

PROFESSIONAL SUMMARY

Highly disciplined Record Center Specialist and Warehouse Associate with a proven track record of managing high-volume inventory and distribution operations. Expert in the manual movement, lifting, and loading of storage containers weighing up to 100+ lbs. Proficient in utilizing RF scanners, WMS software (SAP), and electric pallet jacks to ensure 100% order accuracy. Demonstrated ability to perform physically demanding tasks including kneeling, squatting, and climbing for 9+ hour shifts in multi-temperature environments. CORE COMPETENCIES

● Physical Strength: Ability to lift, carry, and maneuver items up to 100 lbs without assistance; adept at stooping, crawling, and twisting in tight storage spaces.

● Material Handling: Certified in Electric Pallet Jack operation; expert in manual pallet jacks, hand trucks, and dollies.

● Inventory & Tracking: Proficient in SAP Warehouse Management, handheld scanning, and remote data terminal entry for real-time tracking.

● Logistics & Prep: Skilled in palletizing, shrink-wrapping at ground level, and loading/unloading trucks manually and with mechanical aids.

● Safety Excellence: Deep knowledge of OSHA regulations, PPE protocols, and maintaining organized, hazard-free work zones.

PROFESSIONAL EXPERIENCE

Manufacturing Production Technician / Warehouse Associate XPO Logistics / GXO Logistics Memphis, TN

● Execute high-volume picking and packing of orders, ensuring all items match manifest specifications through rigorous quality control.

● Physical Requirements: Consistently lift and move storage bins and boxes weighing up to 100 lbs, maintaining high energy levels throughout 9-hour shifts.

● System Usage: Utilize proprietary warehouse management systems and handheld scanners to track the location of goods and update inventory status.

● Equipment Operation: Safely operate electric and manual pallet jacks to transport materials across concrete and uneven surfaces.

● Palletizing: Load boxes onto pallets according to weight distribution standards and perform manual shrink-wrapping at ground level.

Warehouse Supervisor Assistant

FedEx Ground / XPO Logistics (Various Contracts) Memphis, TN

● Assumed leadership responsibilities in the supervisor’s absence, coordinating team workflows to meet daily productivity and safety targets.

● Auditing: Checked and verified incoming merchandise to ensure orders were complete and free of damage or vendor compliance issues.

● Data Management: Entered receiving data into remote terminals and processed manifests for outgoing shipments.

● Mentorship: Provided instructions to team members on proper lifting techniques and the use of Personal Protective Equipment (PPE).

Lead Assembly & Machine Operator

Nelson Pallet Company / A One Staffing Memphis, TN

● Transported raw materials and finished products through the facility using powered equipment and manual force.

● Machine Operation: Tended and observed heavy machinery to verify efficient and safe operations, performing periodic quality checks on output.

● Inventory Production: Designed and produced detailed inventory reports of work performed, ensuring all documentation met company standards.

● Safety Oversight: Monitored the work area for compliance with health and safety regulations, identifying and correcting potential hazards immediately. Materials Handler / Order Picker

Express Staffing / Brentwood Industries Memphis, TN

● Successfully met and exceeded production targets within strict deadlines while maintaining a focus on quality assurance.

● Physical Stamina: Performed repetitive tasks including standing, walking, and climbing ladders for extended periods in non-climate controlled environments.

● Packaging: Securely packaged items for delivery according to schedule, including labeling, wrapping, and loading onto delivery vehicles.

● Problem Solving: Reported equipment and material discrepancies to management and provided suggestions to improve team output and efficiency. TECHNICAL SKILLS & TOOLS

● Software: SAP Warehouse Management, Microsoft Excel, Microsoft Outlook.

● Tools: Handheld Scanners, RF Guns, Power Hand Tools, Soldering Equipment.

● Operations: Lean Manufacturing, GMP/CGMP Compliance, Supply Chain Logistics. EDUCATION & CERTIFICATIONS

● High School Diploma Stafford Academy, Memphis, TN

● Electric Pallet Jack Certification

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