Detail-Oriented Data Entry & Virtual Assistant

APRIL JOYCE DAYON

Data Entry Specialist Virtual Assistant

Davao City, Philippines +63-977-***-**** *****.*****@*****.*** linkedin.com/in/april-joyce-dayon PROFESSIONAL SUMMARY

Detail-oriented Data Entry Specialist with 15 years of professional experience, including 9 years of remote data entry and administrative support for international clients across healthcare, eCommerce, and education industries. Skilled in database management, data cleansing, verification, and CRM/CMS data entry (Salesforce, Odoo, Drupal, WordPress). Consistent record of maintaining high accuracy and data consistency across multiple platforms, with a reliable, independent, and detail-focused approach to remote work.

CORE COMPETENCIES

Data Entry & Data Processing Data Cleansing & Verification CRM Database Management CMS Data Management

Administrative Support Web Research Lead Generation Calendar & Email Management File Management Spreadsheet Management Time Management Virtual Assistance PROFESSIONAL EXPERIENCE

CMS Data Entry Specialist — Alcoupon (Project-Based) Nov 2020 – Present

• Input and formatted content into Drupal CMS.

• Applied HTML formatting for structured content management.

• Ensured data consistency, tagging, and metadata alignment. Data Entry Assistant — Australian EcoTech Solutions Jul 2024 – Sept 2025

• Uploaded and maintained product data in Odoo ERP, ensuring accurate entry of specifications, pricing, and supplier details.

• Communicated with suppliers via email to request quotations, confirm product availability, and update price lists.

• Updated and organized product catalogs using Canva, ensuring information was accurate and visually aligned with brand standards.

• Assisted with general administrative and data management tasks. Medical Data Entry Assistant — P.T. Practice – North East Medical Dec 2020 – Nov 2024

• Entered and verified high volumes of patient records and documentation using Kinnser/WellSky, maintaining strict confidentiality and HIPAA compliance.

• Reviewed and reconciled data discrepancies to ensure completeness and accuracy of digital records.

• Provided administrative support including scheduling and document management. Privacy Agent — Optery May 2021 – May 2024

• Processed confidential customer data and managed removal requests across multiple online databases.

• Conducted research and compiled reports to support privacy compliance.

• Supported customer queries and requests through CRM systems, ensuring accurate and timely data processing. Data Entry & Content Specialist — Shopcred Dec 2017 – Oct 2020

• Managed WordPress content and eCommerce product listings.

• Conducted keyword research and proofreading to maintain content accuracy.

• Supported CRM updates and customer inquiries, maintaining organized digital documentation. Data Entry Specialist — CourseHorse Mar 2019 – Apr 2020

• Managed and entered course information within an online education platform.

• Verified and maintained accurate database records.

• Collaborated remotely with U.S.-based teams, maintaining high standards of data quality and consistency. TECHNICAL SKILLS & TOOLS

Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) Microsoft Office (Word, Excel, PowerPoint) CRM: Salesforce, Odoo CMS: Drupal, WordPress Other: Canva, Zoom, Slack, Loom, Microsoft Teams, Vocaroo, ChatGPT, Gemini

EDUCATION

Bachelor of Computer Science (Undergraduate) — University of Mindanao, Tagum College 2006 – 2010

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