Bilingual Customer Service & Team Leadership

DANAHE ENRIQUEZ

Phoenix, Arizona Bilingual: English & Spanish 623-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Dependable bilingual professional with leadership and customer-service experience in fast-paced environments. Strong communication, teamwork, cash-handling, and problem-solving skills. Seeking an opportunity with the State of Arizona to provide professional service to the public.

EXPERIENCE

Costco Wholesale — Phoenix, AZ Food Court Team Member 2025–Present

• Provide friendly, efficient customer service in a high-volume environment.

• Assist English- and Spanish-speaking customers and communicate effectively with coworkers.

• Process transactions accurately while following company, safety, and sanitation procedures.

Jamba Juice — Phoenix, AZ Shift Lead March 2024–March 2025

• Supported daily shift operations and helped lead team members during busy periods.

• Handled customer service, cash transactions, opening/closing tasks, and issue resolution.

• Assisted customers in both English and Spanish while maintaining professional service.

SKILLS

Bilingual English/Spanish • Customer Service • Leadership • Cash Handling • Communication • Organization • Problem Solving • Teamwork • Policy & Procedure Compliance

EDUCATION

High School Diploma Apollo High School 2025

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