System Administrator, IT Helpdesk Professional
Resume:
KESAVAN
GANESAN
*.*.*******@*****.***
Namakkal, TN 637201
SKILLS
System/Network Administrator
Accountant
Credit, Risk, Underwriting
BPO Customer Service Orientation
Auditing and Quality Analysis
Credit Analysis
Decision Maker
Problem-solving
Management,
Team Handling
COMPUTER SKILLS
Ms Office, Tally
CCNA,CCILP
EDUCATION
MCA - ANNA UNIVERSITY Board
2007-2010
B.COM - PERIYARUNIVERSITY Board
2003-2006
12th Std TAMILNADU STATE Board
2001-2003
10th Std TAMILNADU STATE Board
2000-2001
PROFESSIONAL SUMMARY
Experienced individual with over 15+ years of experience in IT Sector and Transport sectors. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements consistently while maintaining 100% quality. Seeking a challenging position in an organization to enhance my skills and serve in suitable profile which would allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement. WORK HISTORY
G.S.TRANSPORTS - Paramathy Velur, Tamilnadu
ACCOUNTS & CREDIT CONTROL August 2015 – June 2026
Key Responsibilities:
Recording transactions in compliance with accounting principles.
Create and implement new accounting systems.
Preparing and entering invoices, bills, checks etc.
Maintaining general ledgers.
Review contracts and process payments.
Manage budgets and cash flows.
Record all transactions accurately and reconcile accounts.
Supervise daily scheduling, assign drivers, and monitor routes to ensure timely drop-offs and pick-ups.
Ensure vehicles (like school buses or delivery trucks) are roadworthy by coordinating regular repairs and mandated inspections.
Manage paperwork such as RTO fitness certificates, road tax, insurance, and pollution control certificates.
Monitor expenses for fuel, tires, and general maintenance to optimize transport costs.
SYNAMEN THINKLABS PVT.LTD – Chennai, Tamilnadu
SYSTEM ADMINISTRATOR September 2012 - June 2014
Key Responsibilities:
Install, Configure and maintain servers, operating systems (Windows, Linux)
Continuously monitor system performance and troubleshoot hardware or software errors.
Implement security protocols, manage firewalls, and perform regular data backups and disaster recovery operations.
Create, modify, and manage user accounts, access permissions, and security clearances.
Write and maintain scripts to automate routine administrative tasks. PERSONAL DETAILS
D.O.B : 10/03/1984.
PAN CARD : BSKPK7748G
AADHAR CARD : 246*-****-****
PASSPORT NO : AU311366
LANGUAGES : TAMIL, TELUGU,
ENGLISH.
Maintain comprehensive documentation for system configurations, updates, and standard operating procedures.
Act as the escalation point for complex technical issues and help train employees on new hardware and software.
Handle on boarding and off boarding, including setting up user accounts, managing Active Directory and updating permissions.
Apply software updates, install security patches, and monitor server health and network status.
Resolve second-line or escalated help desk trouble tickets related to hardware, software, and endpoint devices.
Verify daily or weekly backup jobs and assist with data recovery steps.
.
Contact this candidate