Warehouse Driver & Customer Service Professional

Cara Stanley

Rapid City, SD *****

**************@*****.***

+1-605-***-****

Authorized to work in the US for any employer

Work Experience

Warehouse Driver

Climate control system and services-Rapid City, SD July 2020 to October 2025

• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies

• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging

• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders

• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels

• Collaborated with team members to optimize workflow efficiency and meet daily production goals

• Maintained a clean and organized work area to promote safety and productivity

• Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately

• Investigated customer complaints regarding damaged or missing items, taking prompt action for resolution

• Operated pallet jacks and hand trucks to move materials within the warehouse Driver/Warehouse

Prairie Auto-Rapid City, SD

July 2018 to November 2020

1. Pull orders

2. Deliver parts

Customer Service Representative/Cashier

Gold Diggers-Rapid City, SD

June 2014 to October 2016

I worked in the manufacturing of Black Hills gold jewelry. I would ship out orders, I was a jewelry inspector, I handled all repairs and assisted customers in the Keystone location. Retail Sales Associate

Gordmans-Rapid City, SD

August 2010 to June 2014

Customer service lead representative in the shoe department. I would check in orders, process out the merchandise into the correct flow. I would also fill in at the guest service department in assisting guest with returned merchandise.

Cashier/Customer Service

Corner Pantry-Rapid City, SD

February 2005 to August 2010

I would process checks and take other forms of payments from customers for their purchases in a respectfully and accurate manner.

Education

High school or equivalent

Hot Springs, SD

January 2005

Upper secondary education

High school diploma or GED

Skills

• Packaging

• Manual transmission

• GPS

• Technical Proficiency

• Analysis skills

• Client relationship development

• Guest Services

• Call Center

• Courier

• Leadership

• Customer Care

• Customer communication

• Mobile devices

• Microsoft Outlook

• Van driving

• Order Picking

• Hand tools

• Shipping and receiving inventory management

• Operations management

• Customer relationship building

• Commercial Driving

• ROI

• Outdoor work

• Client interaction via phone calls

• Mechanical knowledge

• Operating heavy equipment

• Data collection

• Customer Service

• Outbound calling

• Closing sales

• Route Driving

• Warehouse Experience

• Box Truck

• Power tools

• Over the road (OTR) driving routes

• Google Docs

• Freight Experience

• Assembly

• Load & Unload

• Sales

• CRM system proficiency

• Farming

• Automotive repair shop experience

• Data interpretation

• Computer operation

• Merchandising

• Shipping & Receiving

• Client referrals

• Google Workspace

• Driving

• Heavy equipment operation - Heavy equipment operation (Less than 1 year)

• Phone communication

• Supervising experience

• Delivery Driver Experience

• Customer Support

• Materials Handling

Languages

• English

Certifications and Licenses

Driver's License

DOT

February 2018 to February 2020

Contact this candidate