Customer Service & Instructional Support Professional

EL

ERICA LANE

************@*****.*** 817-***-**** Fort Worth, TX 76101

Detail-oriented professional with strong customer service and team collaboration skills. Experienced in classroom management and instructional support, dedicated to enhancing student engagement and optimizing order fulfillment processes.

• Classroom management

• Curriculum design

• Instructional support

• Student assessment

• Team collaboration

• Customer service

Home Depot White Settlement, Tx

Order Fufillment Associate

05/2026 - Current

• Processed customer orders, ensuring accuracy and timely delivery. Prepared merchandise for shipment, adhering to company guidelines for quality and safety.

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Collaborated with team members to streamline order fulfillment processes, enhancing overall workflow.

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Maintained clean, organized work areas in fulfillment center to enhance productivity.

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White Settlement ISD White Settlement,

Tx

Teaching Assistant

08/2019 - 07/2026

Instructed students individually or in groups to reinforce learning concepts.

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Facilitated small group activities to enhance student understanding and participation.

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Collaborated with educators to assess student progress and provide feedback.

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• Prepared instructional materials and resources for classroom use.

• Monitored student behavior and provided guidance during lessons.

• Supervised children and participated with children in activities.

• Encouraged students to take an active role in their own learning process. White Settlement ISD White Settlement,

TX

Nutrition Service Worker

08/2014 - 08/2019

• Prepared and served nutritious meals to students and staff daily.

• Collaborated with team members to ensure timely meal service delivery. Operated kitchen equipment safely and efficiently during meal preparation.

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• Maintained cleanliness and organization of kitchen and dining areas.

• Assisted with inventory management and food supply ordering processes. Tarrant County College Fort Worth, TX

Associate of Arts

Summary

Skills

Experience

Education and Training

05/2022

Western Hills High School Fort Worth, TX

High School Diploma

05/2005

Grand Canyon University Phoenix, AZ

Bachelor of Science in Education

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