Leslie Thorson
San Diego, CA *****
619-***-**** *************@*****.***
Professional Summary
Dedicated banking and mortgage professional with more than 15 years of experience in financial services, loan operations, customer relationship management, and retail banking. Proven expertise in mortgage loan processing, loan origination support, regulatory compliance, post-closing operations, and customer service. Recognized for building strong client relationships, ensuring accuracy throughout the loan lifecycle, and delivering exceptional service in fast-paced environments. Highly skilled in FHA, VA, USDA, Conventional, and Non-QM loan programs, with a strong understanding of lending regulations and financial documentation.
Professional Experience
Universal Banker
Endeavor Bank – San Diego, CA - October 2025 – December 2025 (Temp)
Process business and consumer deposits, withdrawals, and account transactions.
Assist clients with wire transfers and account servicing requests.
Investigate and report suspected fraudulent activity and check fraud.
Balance and maintain vault operations in accordance with bank policies.
Adhere to BSA/AML regulations and bank compliance requirements.
Deliver exceptional customer service while supporting relationship-building efforts.
Teacher Assistant (Part-Time)
Lakeside School District – San Diego, CA - July 2025 – December 2025
Assisted teachers in supporting students within special education and autism-focused classrooms.
Facilitated classroom activities and student engagement initiatives.
Provided individualized support to enhance educational outcomes.
Post Closing Specialist
Guild Mortgage – San Diego, CA - January 2024 – October 2024
Managed post-closing mortgage documentation and shipment requirements.
Prepared and reviewed collateral packages, trust deeds, assignments, and promissory notes.
Maintained accurate shipping and investor records.
Verified documentation accuracy and compliance with investor guidelines.
Assisted with process improvements to increase operational efficiency.
Senior Mortgage Loan Officer
Point Mortgage – San Diego, CA - January 2022 – January 2024
Guided borrowers through the mortgage application and loan approval process.
Reviewed credit reports, income documentation, assets, and liabilities to determine loan eligibility.
Structured mortgage solutions across FHA, VA, Conventional, and Non-QM loan programs.
Prepared and reviewed initial and final Closing Disclosures.
Coordinated with borrowers, processors, underwriters, escrow officers, and lenders to facilitate timely closings.
Ensured compliance with company policies and federal lending regulations.
Maintained high service standards while managing multiple files and deadlines.
Closing Coordinator / Loan Processor
Union Bank – San Diego, CA - January 2020 – January 2022
Prepared and reviewed closing disclosures and mortgage documentation.
Coordinated with escrow, title, and lending teams to facilitate loan closings.
Processed FHA, VA, USDA, and Conventional loan files.
Verified loan documentation accuracy and compliance requirements.
Maintained service-level agreements and bank regulatory standards.
Core Competencies
Mortgage Lending & Loan Origination
Mortgage Loan Processing
FHA, VA, USDA & Conventional Loans
Customer Relationship Management
Credit Analysis
Regulatory Compliance
RESPA & ECOA Compliance
Post-Closing Operations
Fraud Detection & Prevention
Banking Operations
Cash Handling & Vault Management
Loan Documentation Review
Underwriting Support
Salesforce & CRM Systems
Microsoft Office Suite
Customer Service Excellence
Education
Real Estate Principals Course
San Diego, CA
English Studies
San Diego City College
High School Diploma
Licenses & Certifications
Real Estate License
Real Estate Principals Course
Driver's License