Plant Operations & Quality Management Leader

Amanda Ridenour

724-***-**** ***************@*****.*** 122 Westmore Ave. New Stanton, PA 15672 SKILLS

• Plant Operations Management

• Quality Control

• Team Leadership

• Production Scheduling

• Supply Chain Coordination

• Regulatory Compliance

• Safety Compliance

• Vendor Management

• Staff Development

EXPERIENCE

Plant Manager, American Softgels, Inc. – Loyalhanna, PA 01/2025 – Present

• Direct all plant operations, including manufacturing, packaging, logistics, maintenance, and quality control/assurance, keeping the facility running smoothly as one connected system.

• Manage daily production schedules to meet customer demand while maintaining consistent quality compliance.

• Supervise, train, coach, and evaluate department managers, supervisors, and production personnel, building a stronger and more accountable team.

• Serve as the direct connection between customers and production, communicating updates and resolving questions quickly to keep every project on track.

• Support formulation reviews and the customer quoting process by providing clear, accurate testing results and potency data.

• Handle HR-related responsibilities within the plant, including consulting on corrective actions and leading accountability conversations with team members.

• Oversee batch record creation, review, and release processes, along with documentation control, to maintain audit- ready compliance.

• Procure materials needed for production and facility operations, including raw materials, packaging, and office supplies, and coordinate shipping and delivery schedules with logistics partners.

• Facilitate communication between executive leadership and plant personnel to keep priorities aligned across the organization.

• Oversee workplace safety programs and compliance to maintain a safe, well-run facility for all employees. Director of Quality Control, American Softgels, Inc. – Loyalhanna, PA 05/2022 – 01/2025

• Developed and implemented comprehensive quality control processes for a manufacturing dietary supplement facility.

• Created raw material and finished product specifications, ensuring compliance with FDA regulations, GMP standards, and customer requirements.

• Collaborated with laboratories to conduct extensive testing on samples, including identity, purity, strength, microbial, heavy metals, pesticides, and residual solvents analysis.

• Conducted in-process checks during blending, encapsulation, sorting, and bottling to guarantee consistent quality and adherence to specifications.

• Collaborated in creating SOPs covering both production and quality processes. Logistics Manager, American Softgels, Inc. – Loyalhanna, PA 09/2021 – 05/2022

• Oversaw logistics operations, including checking in raw and packaging materials and assigning component ID and lot numbers to all incoming materials.

• Maintained the inventory data system, ensuring accurate and up-to-date records.

• Coordinated freight and parcel shipping to provide timely, efficient delivery of materials and finished products.

• Organized the warehouse and raw material storage room, implementing proper storage and labeling practices.

• Allocated raw materials for use in blending and packaging processes. Teller I, First National Bank of Pennsylvania – Fort Allen, PA 06/2020 – 09/2021

• Provided a variety of everyday banking services to customers, operated money counters, and referred new banking opportunities to managers.

• Efficiently operated and balanced the cash drawer at the start and end of each shift, ensuring accuracy and accountability.

• Researched and resolved customer transaction and account disputes.

• Balanced, replenished, and audited the ATM weekly.

• Prioritized tasks while keeping the cash drawer balanced in a fast-paced branch. Bartender, Lawrenceville Distilling Company – Lawrenceville, PA 05/2021 – Present

• Deliver fast, engaging service at high-volume pop-up events, festivals, and private parties.

• Build strong relationships with a base of mostly returning customers, providing personalized service and a welcoming atmosphere.

• Multitask dozens of orders at a time while maintaining attention to detail.

• Resolve customer complaints and concerns professionally while continuing to serve others.

• Work well independently and as part of a team with bartenders, management, kitchen staff, and servers. EDUCATION

04/2023 — Quality Assurance Masters Training, Lincoln Health Network (Online Training Course) 07/2022 — GMP QMS Boot Camp Conference, GMP Boot Camps (Online Webinar) 06/2008 — High School Diploma, Stockdale High School – Bakersfield, CA

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