Bilingual Virtual Administrative Assistant

MOISES FERREIRA GONÇALVES

** ***** ***, *******

Ilha do Governador – Rio de Janeiro, Brazil

(21-998**-**** ******.*.*********@*****.***

LinkedIn: https://www.linkedin.com/in/moises-goncalves-b7777220/ Professional Objective

To work in the Financial and Administrative sectors, contributing my solid experience in budget management, cash flow control, process development, management reporting, and team leadership. I seek to apply a strategic approach focused on results, operational efficiency, and sustainable organizational growth. Executive Summary

Bilingual professional with over 20 years of experience in financial and administrative management across companies and institutions in various sectors. Solid background in budget control, process management, report generation, and financial accountability. Skilled in team leadership, administrative routines, and decision-making support. Having lived in the United States for 10 years, I stand out for clear communication, analytical skills, and advanced Excel proficiency applied to real-world operations. Recognized for an ethical attitude, results-oriented mindset, and adaptability in dynamic environments.

Core Competencies

• Financial Planning and Budget Control

• Treasury Management, Accounts Payable and Receivable

• Management Reporting and Financial Accountability

• Quickbooks invoice, Account receivable / Payable .

•Team Leadership and Administrative Management

• Advanced Excel (Pivot Tables, Dashboards, Data Analysis)

• Implementation of Processes and Operational Systems

• Bilingual Communication (English, Spanish and Portuguese)

• HR Management, Payroll, and Organizational Climate Education

• Postgraduate Studies in Oil and Gas Engineering – UERJ – 2009 (Thesis not completed)

• MBA in Marketing and Business Administration – ESPM-RJ – 2000

• Bachelor’s in International Relations and Foreign Trade – Universidade Estácio de Sá – 1998

• Primary and Secondary Education – Completed in the United States Languages

• English – Fluent (10 years living in the USA) Native

• Portuguese – Fluent Native

• Spanish – Fluent

• French – Basic

Professional Experience

BARN 33 Exteriors Construction Material Warehouse – Cape Cod Mass. USA Virtual Administrative Assistant Oct/2025 - Present – Quickbooks, excell, e-mail Receiving Vendor invoices, issuing sales invoices, vendor contacts, sales reports, purchase summaries, weekly payment planning, Transmittals, Monthly Income and Profit reports CEEDUCA – Education and Culture Center – Rio de Janeiro Financial and Administrative Manager Aug 2018 – Oct 2025

• Full management of the financial department: planning, cash flow control, AP/AR, bank reconciliations, and invoice issuance

• Monthly performance reports presented to the board to support strategic decisions

• Process improvement initiatives that reduced rework by over 30%

• Implementation of a new internal billing system and segmentation of delinquent accounts, reducing default rates by

~25% in two years

• Annual budget management and restructuring of supplier contracts

• Leadership of the administrative team (finance, secretariat, and HR), including hiring, training, performance evaluation, and climate management

• Coordination of internal audits and preparation of institutional financial documentation

• Support for strategic institutional planning, aligning finance with pedagogical and operational areas Staples Inc. – Fairfield, Connecticut (USA)

Sales Team Supervisor Jul 2017 – Aug 2018

• Led the sales and customer service team focused on productivity goals, customer satisfaction metrics, and average ticket performance

• Oversaw inventory and integration between sales, logistics, and finance departments

• Developed and executed seasonal promotional campaigns with ROI analysis

• Weekly performance reporting including KPIs such as profit margin, sales volume, and conversion rates, reporting to the regional manager

• Trained and onboarded new employees, fostering engagement and standardized service quality

• Surpassed sales targets in 11 of 13 months, excelling in regional B2B campaigns

• Supported store layout optimization and product category performance analysis CEMEAR – Educational Center for Assistance and Reintegration – Rio de Janeiro Financial and Administrative Manager Feb 2000 – Jun 2017

• Annual budget planning and execution with monthly reporting for sponsors and the board

• Managed all financial operations: revenue, expenses, payroll, taxes, bank reconciliations, and reporting

• Implemented internal controls for document organization, process flow, and information security

• Developed transparent financial reports to support funding acquisition and meet third-sector compliance

• Led the administrative team and provided direct support to project and social operations teams

• Conducted internal and external audits with full approval of financial statements throughout tenure

• Revised internal policies and structured administrative procedure manuals

• Managed partnership formalization, contract oversight, and stakeholder relations Rio de Janeiro, August 4, 2025

Moisés Ferreira Gonçalves

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