Data Entry & Records Management Specialist

ANTHONY MADU

Data Entry Operator Property & Records Data Management Administrative Support

** ****** **** ******, *****, Lagos 081******** (WhatsApp) / 080******** *************@*****.***

PROFESSIONAL SUMMARY

Highly organized and detail-focused Data Entry Operator with over 10 years of experience entering, verifying, and maintaining large volumes of records across billing, customer, and administrative systems. Proven ability to accurately process property, client, and transaction-related data while identifying and correcting errors before submission. Experienced in Microsoft Excel, Word, and Outlook, along with database and CRM-style systems, document management, and report preparation to support operational and sales teams. Recognized for reliability, discretion when handling confidential client and business information, exceptional attention to detail, and the ability to manage repetitive, deadline-driven data tasks with consistent accuracy — well suited to maintaining property listings, client records, and transaction data for a growing real estate operation.

CORE COMPETENCIES

Data Entry & Data Processing

Records Management

Data Verification & Error Correction

Microsoft Excel

Microsoft Word & PowerPoint

Spreadsheet Management

Database & Digital Records

Report & Document Preparation

Information Organization

Data Reconciliation

Accuracy & Attention to Detail

Confidential Information Handling

Administrative Support

Document Management

Time Management & Organization

Written & Verbal Communication

CRM & Property Management Software

PROFESSIONAL EXPERIENCE

Data Entry/ Analyst

Eko Electricity Distribution Company — Lagos, Nigeria

Data Entry / Records Administrator 2020 – 2026

Processed high volumes of customer billing, account, and records data daily, maintaining strict accuracy standards across large-scale database and records systems

Performed systematic reconciliation and quality-control checks between billing and operational databases, identifying discrepancies and resolving them to keep records current, complete, and error-free

Compiled KPI and performance reports to track data accuracy, turnaround times, and process efficiency for management review

Applied strong attention to detail in high-volume, deadline-driven data entry environments — skills directly transferable to property listing entry, client records, and transaction data workflows

Customer Service / Data Entry Specialist

Eko Electricity Distribution Company — Lagos, Nigeria – 2017 to 2020

Provided professional and responsive customer service through phone, email, chat, and other communication channels.

Responded to customer inquiries, resolved complaints, and provided accurate information about products and services.

Entered, updated, and maintained customer and business information accurately in databases and computer systems.

Verified data for accuracy, completeness, and consistency before submitting or processing records.

Maintained organized digital and physical records while ensuring confidential information was handled appropriately.

Processed customer orders, requests, forms, and other documents efficiently and accurately.

Used Microsoft Excel, Google Sheets, Microsoft Word, and other office applications for data entry, reporting, and documentation.

Conducted data verification and identified errors, duplicate records, and missing information.

Maintained accurate customer records and updated information whenever necessary.

Communicated professionally with customers and colleagues to ensure timely resolution of issues.

Prepared reports, spreadsheets, and summaries based on collected and processed data.

Managed multiple tasks while meeting deadlines and maintaining a high level of accuracy.

Followed company procedures and maintained a customer-focused approach in all interactions.

Assisted with administrative duties, document management, scheduling, and general office support.

Demonstrated strong attention to detail, typing accuracy, organization, communication, and problem-solving skills.

Mathematics, Computer Studies & Data Processing Teacher 2012 – 2015

FESTAC Grammar School — Lagos, Nigeria

•Delivered Computer Studies and Data Processing instruction, developing strong practical knowledge of spreadsheets, databases, and office software.

•Used computer systems regularly for data processing, documentation, and educational administration.

•Coordinated computer-based training sessions and maintained organized digital and paper records.

•Prepared and organized information for examination and administrative purposes.

•Followed established procedures for recordkeeping, documentation, and information management.

•Responded to routine requests from students, parents, and staff and provided relevant information appropriately.

•Maintained accurate records while managing multiple responsibilities and deadlines.

•Assisted with the organization and retrieval of documents and information.

Land Agent 2011 – 2012

Come Homes & Properties Ltd — Surulere, Lagos, Nigeria

•Assisted clients with inquiries about available land and properties, providing accurate information on pricing, location, and documentation.

•Maintained records of property listings, ownership documents, and client transactions, ensuring information was accurate, organized, and easy to retrieve.

•Coordinated site visits and liaised with landowners and prospective buyers to support sales and lease transactions.

•Prepared and organized sale and lease documentation, client correspondence, and property files.

•Entered and updated client and property information in company record-keeping systems, supporting smooth and accurate transaction processing.

TECHNICAL SKILLS

Microsoft Office: Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint

Data & Information Management: Data Entry Data Processing CRM & Property Management Software Spreadsheet Management Database Concepts Records Management Data Verification Error Identification Digital File Organization

Computer Skills: Computer Operations Office Software Digital Documentation Information Processing

EDUCATION

B.Sc. (Ed) Computer Science

University of Nigeria, Nsukka-2015

KEY ATTRIBUTES

•Exceptional Attention to Detail — Consistently reviews information carefully and identifies errors and discrepancies before submission.

•Data Accuracy — Experienced in entering, cross-checking, reconciling, and maintaining large volumes of information.

•Computer Proficiency — Strong practical experience with computers, spreadsheets, databases, Microsoft Office, and data processing.

•Confidentiality — Experienced in handling sensitive client, customer, and business records with discretion and professionalism.

•Organization — Able to organize digital and physical records so that information can be retrieved efficiently.

•Reliability — Dependable professional capable of working independently while meeting deadlines and following established procedures.

•Adaptability — Comfortable learning new systems, procedures, and software and applying them accurately.

PROFESSIONAL VALUE

I bring a combination of computer expertise, data-processing experience, administrative discipline, and exceptional attention to detail. My experience entering and reconciling high-volume records, maintaining organized digital and physical files, preparing reports, and handling confidential customer information closely matches the core responsibilities of a Data Entry Operator at ROOM Properties. I am prepared to learn ROOM Properties' database and property management systems quickly and contribute through accurate entry of property listings and client data, careful verification, organized document management, and dependable, detail-driven support for the operations and sales teams.

REFERENCES

Available upon request.

Contact this candidate