JM
JAMES CHA MOON
********@*******.***
South Pasadena, CA 91030
PROFESSIONAL SUMMARY
Talented Warehouse Manager offering 7years of leadership and expertise in overseeing the training and performance of 25 employees. Accomplished in maintaining smooth warehouse operations through accurate recordkeeping, logistics management, planning and inter-departmental communications. Successful in remaining informed of customer demand and sales forecasts to maintain an appropriate amount of product inventory.
Diligently coordinate all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.
Meticulous Logistics Manager with the desire to find effective solutions to performance issues and high freight costs. Experienced in mentoring employees and enforcing safety procedures. Offers a successful career history spanning more than 5 years.
SKILLS
• Policy/program development
• Performance improvements
• Supervision and training
• Sales team development
• Budget controls
• Managing production waste
• Logistics oversight
• Skilled in SAP
• Logistics
• Database documentation
• Customer care
• Strategic initiatives
• Mentoring and training
• Supervising employees
• Purchasing management
• Safety standards
• Inventory control
• Department management collaboration
• Supplies inventory
• Planning production
• Customer service-oriented
• Map reading and navigation skills
• Inventory management
• Over-the-road transportation
• Employee development and management
• Overhead crane operator training
• Results-driven
• Vendor management
• Heavy industrial equipment
• Expense control
• Manufacturing and warehouse procedures
• Rail transportation
• Motivated self-starter
• Tank Vehicle Endorsement
• APICS Certified Supply Chain Professional
• Ground and air transportation
• Superior negotiation skills
• Fluent in English, Spanish, Korean
• Inventory control procedures
• 3PL knowledge
• SAP warehouse management systems
• First aid certified
• Shipment consolidations planning
• Heavy hauling
• Current CDL license
• Materials accountability
• Safe driver
• Flexible schedule
• Ocean exports
• Hazardous Materials Endorsement
• ERP and WMS distribution systems
EXPERIENCE
Warehouse Manager. W&W Concept, Inc Perseption
June 2024 to Current Vernon,
Supervise and motivate warehouse staff, including order pickers and receiving clerks.
Delegate tasks, resolve scheduling issues, and conduct training initiatives to improve performance.
Shipping & Receiving Operations:
Oversee the complete process of receiving, storing, and shipping products and materials.
Verify incoming and outgoing shipments for accuracy against packing slips, purchase orders, and bills of lading.
Manage shipping documents, including advance shipping notices (ASNs), bills of lading, and other required paperwork.
Ensure products are accurately picked, packed, and shipped to meet customer deadlines.
Inventory & Warehouse Management:
Ensure accurate inventory control and maintain detailed logs and documentation.
Manage the organization of the warehouse and optimize material flow.
Monitor warehouse equipment conditions and order maintenance or replacements as needed.
Logistics & Coordination:
Coordinate with freight carriers for shipment pickup, delivery, and issue resolution.
Monitor shipping and delivery logistics to ensure timely fulfillment of orders.
Reporting & Performance Improvement:
Generate reports for management on shipping department activities, stock levels, and operational efficiency.
Identify and implement process improvements to enhance warehouse effectiveness and efficiency.
Compliance & Safety:
Ensure all shipping activities and warehouse practices comply with federal, state, and company safety regulations.
Essential Skills
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Attention to detail and accuracy in documentation.
Proficiency in warehouse management systems (WMS) and Microsoft Office Suite.
Analytical thinking and problem-solving abilities
General Manager, Bravo Bargain, Jan 2020 May 2024 North Hollywood, CA
• Analyze market and delivery systems to assess present and future material availability.
• Arrange for disposal of surplus materials.
• Control purchasing department budgets.
• Develop and implement purchasing and contract management instructions, policies, and procedures.
• Locate vendors of materials, equipment or supplies, and interview them to determine product
availability and terms of sales.
• Participate in the development of specifications for equipment, products or substitute materials.
• Resolve vendor or contractor grievances, and claims against suppliers.
• Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials,
equipment, machinery, and supplies.
• Interview and hire staff, and oversee staff training.
• Prepare and process requisitions and purchase orders for supplies and equipment.
• Prepare reports regarding market conditions and merchandise costs.
• Review purchase order claims and contracts for conformance to company policy.
• Review, evaluate, and approve specifications for issuing and awarding bids.
• Represent companies in negotiating contracts and formulating policies with suppliers.
• Administer online purchasing systems.
• Maintain records of goods ordered and received.
• Prepare bid awards requiring board approval
Warehouse Manager, Eden Marketting, Mar 2017 Nov 2019, Los Angeles, Ca
• Established and maintained good relations with customers, vendors and transport companies.
• Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
• Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
• Applied schedule, organizational and routing knowledge to enhance delivery planning.
• Planned and optimized warehouse work processes to improve fulfillment system efficiency.
• Satisfied reporting requirements with timely and accurate logging of daily activities.
• Increased productivity through cross-training and thorough training of both current employees and
new hires.
• Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance
targets.
• Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
• Project managed warehouse system updates to increase productivity and reduce errors.
• Generated repeat business through development of devoted customer service to loyal clients.
• Considered specific product requirements and accessibility when managing and organizing storage
areas.
• Promoted performance improvements by coaching, counseling and disciplining personnel and
appraising job results.
• Generated shipping documents including packing lists and invoices using SAP.
• Provided information to shipping and receiving personnel regarding inventory stock.
• Monitored freight budget per year.
• Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
General Manager, CMJ Global LLC, Jul 2008 Mar 2017, Pico Rivera, CA
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract
specifications.
• Implemented merchandising plans to drive profitability, collaborating with visual merchandising team
to develop strategy.
• Formalized operational systems and procedures by developing and introducing employee handbook,
detailed job descriptions and work-flow plans.
• Streamlined operational efficiencies by coordinating staff development and succession planning.
• Enhanced operational performance by developing effective business development strategies, systems
and procedures.
• Designed sales and service strategies to improve revenue and retention.
• Strategized long-term business needs while generating guest relations feedback for process
improvements.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-
line profitability.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer
retention for each retail unit.
• Encouraged, trained and disciplined employees to maximize performance.
• Facilitated business initiative rollout, marketing strategy development and procurement of goods from vendors.
EDUCATION
Bachelor of Science, Business Management Jun 1998
University of Washington Seattle, WA
GPA 3.8
Graduated with distinction.
Dean's List Honoree, 4 semesters.