Data Analyst & Business Intelligence Specialist

PETER CHEA MAH, JR.

Data Analyst Business Intelligence Data Management & Reporting

Montreal, QC

+1-438-***-**** *********@*****.***

www.blueoildatasolutions.com

PROFESSIONAL SUMMARY

Results-oriented Data Analyst and Business Intelligence professional with 10+ years of experience in data analysis, business intelligence, data management, quality assurance, reporting, and monitoring and evaluation across Canada and international environments. Experienced in translating business requirements into data-driven solutions, analysing quantitative and qualitative data, developing reports and dashboards, and delivering actionable insights to support operational and strategic decision-making.

Strong background in data visualization, business process analysis, data quality assurance, database management, market systems analysis, and performance reporting. Experienced in collaborating with business and technical stakeholders to identify requirements, improve processes, validate data, and communicate complex findings clearly to decision-makers.

CORE COMPETENCIES

Data Analysis & Business Intelligence

Data Visualization & Reporting

Business Requirements Analysis

Quantitative & Qualitative Analysis

Data Quality Assurance & Validation

Database Management

Data Mapping & Integration

Business Process Analysis

Performance Measurement

Market & Competitive Analysis

Predictive & Statistical Analysis

Process Improvement

Research & Survey Design

Stakeholder Engagement

Technical & Management Reporting

Problem Solving & Decision Support

PROFESSIONAL EXPERIENCE

DATA ANALYST

OSAM Business Solutions — Sainte-Anne-de-Bellevue, QC

2023 – Present

Serve as a liaison between business stakeholders and technical teams, translating business objectives and requirements into data-driven solutions.

Collaborate with stakeholders to identify business problems, define analytical questions, and establish appropriate data requirements.

Analyse large datasets to identify trends, opportunities, operational issues, and actionable business insights.

Translate business requirements into technical specifications for data analysis, reporting, and visualization.

Develop data-driven recommendations to support business planning, operational improvement, and decision-making.

Perform data validation and quality checks to ensure accuracy, consistency, completeness, and reliability.

Communicate analytical findings and recommendations to stakeholders in clear, business-focused language.

Support continuous improvement of analytical processes, reporting practices, and data workflows.

QUALITY ASSURANCE SPECIALIST

KDC/ONE — Knowlton, QC

September 2021 – July 2023

Developed and maintained quality procedures, standards, and specifications aligned with organizational and customer requirements.

Assessed customer requirements and supported the implementation of processes to ensure quality and compliance.

Defined quality requirements for IT equipment and infrastructure components in collaboration with suppliers and internal stakeholders.

Investigated quality and process issues and supported corrective and continuous-improvement initiatives.

Supported operational compliance with standards and frameworks including ISO 20000, ISO 27001, and ISO 22301.

Collaborated with operational teams to establish procedures, standards, systems, and quality controls.

Prepared management and technical reports to communicate quality performance, findings, and recommendations.

Collected, analysed, and distributed statistical information to support performance monitoring.

Monitored operational performance and identified opportunities for improvement.

Acted as a catalyst for continuous improvement in quality, performance, and operational processes.

INVENTORY & DOCUMENTATION ASSOCIATE

Les Services Résidentiels Brenave Inc. — Pointe-Claire, QC

February 2020 – August 2020

Maintained accurate inventory records and prepared inventory-related reports.

Conducted inventory cycle counts and reconciled inventory records.

Restocked and replenished inventory based on operational requirements.

Verified appropriate storage and organization of products.

Received, unloaded, and processed incoming shipments.

Picked, packed, and prepared customer orders for shipment.

Maintained accurate documentation to support inventory control and operational efficiency.

BUSINESS INTELLIGENCE DATA ANALYST

Adam Smith International — Monrovia, Liberia

January 2016 – December 2019

Conducted market systems analysis to identify market constraints, opportunities, and potential interventions supporting inclusive economic growth and stability.

Developed sector strategies and intervention plans in collaboration with senior intervention managers.

Designed quantitative and qualitative data collection tools, including surveys, key informant interview guides, focus group discussion guides, and mobile data collection instruments.

Analysed quantitative and qualitative data to support programme design, performance measurement, and management decision-making.

Reviewed and analysed business records, files, and other information sources to identify key data and insights.

Translated business objectives into conceptual designs for software applications, considering usability, performance, and functionality.

Investigated and resolved data integrity issues affecting database information and data flows.

Analysed market systems affecting farmers and other stakeholders and identified opportunities for process and programme improvement.

Synthesized complex datasets and research findings into management reports and presentations.

Presented analytical findings and recommendations to support strategic planning and programme implementation.

Collaborated with product development teams to develop and maintain analytical and marketing materials for client presentations and meetings.

DATA MANAGEMENT SPECIALIST

Liberia Peacebuilding Office — Monrovia, Liberia

February 2014 – December 2016

Supported database upgrades and migrations, including user acceptance testing and data validation.

Collected, reviewed, and analysed data from justice and security institutions to support peacebuilding and reconciliation initiatives.

Developed data management plans, reporting processes, validation procedures, and data-entry workflows.

Collaborated with justice and security stakeholders to understand information needs and provide data-driven recommendations.

Monitored early-warning and early-response information platforms, social media, and online sources to support national-level interventions.

Designed and supported perception surveys to measure citizen satisfaction and public perceptions.

Managed quality assurance activities, including field observations, monitoring, and evaluation.

Prepared analytical reports and information products to support programme planning and decision-making.

DATABASE MANAGER

Golden Veroleum Liberia Ltd. — Monrovia, Liberia

January 2012 – December 2014

Designed and managed databases supporting environmental, research, and agronomic activities.

Managed data related to sites, soil characteristics, planting dates, fertilizer and chemical applications, weather conditions, crop performance, pests, and diseases.

Integrated agronomy, environmental, and research data with GIS applications to support spatial analysis and reporting.

Provided technical support to senior management on data requirements and performance indicators.

Supervised and trained staff in data management, data analysis, basic surveying, and sampling techniques.

Managed data analysis and reporting processes supporting a workforce of more than 3,600 employees.

Collaborated with IT teams to improve software and data connectivity between network systems and remote locations.

Identified departmental data requirements and translated them into actionable information and reporting needs.

REGIONAL MONITORING & EVALUATION OFFICER

World Vision International — Herat, Afghanistan

April 2010 – December 2012

Collected and analysed data in accordance with research protocols, operational manuals, and reporting requirements.

Worked with senior staff and stakeholders to coordinate research and monitoring activities.

Evaluated and modelled collected data to support programme performance assessment.

Maintained compliance with project protocols and beneficiary-related requirements.

Supported impact research initiatives, including rapid market assessments and project retrospective surveys.

Contributed to standardized monitoring, evaluation, and research activities across regional programmes.

EDUCATION

Bachelor’s Degree in Statistics

University of Liberia — Monrovia, Liberia

2008

PROFESSIONAL CERTIFICATIONS & TRAINING

The Ultimate Excel VBA Course- July 2026

DAX Workshop — Pragmatic Works, USA March 2024

Power BI Pro — Pragmatic Works, USA November 2022

Data Analytics — IBM / edX March 2021

Analyze Data with SQL — Codecademy, USA

TECHNICAL SKILLS

Business Intelligence & Analytics: Power BI, DAX, Data Visualization, Business Intelligence, Statistical Analysis

Data: SQL, Database Management, Data Validation, Data Mapping, Data Integration, Data Quality

Analysis: Quantitative Analysis, Qualitative Analysis, Predictive Analysis, Market Analysis, Performance Analysis

Reporting: Dashboard Development, Management Reporting, Data Visualization, Presentation of Analytical Findings

Other: GIS/Data Integration, Survey Design, Monitoring & Evaluation, Process Improvement, Quality Assurance

ADDITIONAL INFORMATION

Professional Website: www.blueoildatasolutions.com

https://www.codecademy.com/profiles/peterMah7759569012/certificates/5cafb2d937090210d7df3652

● Data Analytics -March 2021

https://www.codecademy.com/profiles/peterMah7759569012/certificates/5cafb2d937090210d7df3652

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