Sales Manager - Coaching & CRM Leadership

E R Eric Roundy

Croswell, MI ***** 813-***-**** ***********@*****.***

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PROFESSIONAL

SUMMARY

Dynamic Sales Manager with a proven track record excelling in relationship building and sales strategy development. Successfully increased sales revenue through effective training and motivational coaching, while enhancing client satisfaction. Expert in CRM software and dedicated to empowering high- performing sales teams to exceed targets consistently. Performance-oriented Sales Leader offering exceptional record of achievement over 38-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

SKILLS • Employee motivation • Employee motivation

• Team oversight • Continuous improvements

• Resolution-oriented • Prospecting skills

• Marketing strategy • CRM software

• Decisive Empowers high-performing sales

teams

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• KPI tracking • Persuasive negotiations

• New business development • Sales coaching

• Rapport and relationship building • Sales operations

• Sales processes • Goal setting

• Sales operation • Sales tracking

• Sales process • Positive and upbeat

• Sales strategy development • Client relationship management

• Sales presentations • Sales expertise

• Product knowledge • Verbal and written communication

• Motivational skills • Goals and performance

• Staff management • Sales team training

• Relationship building

WORK HISTORY SALES MANAGER 01/2026 to 08/2026

Glassman Kia Southfield, MI

Trained and mentored new sales staff on product knowledge and sales techniques.

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Led sales team in achieving monthly targets through effective coaching and performance monitoring.

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Developed strategic marketing initiatives to enhance brand visibility and customer engagement.

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Resolved customer issues promptly, enhancing overall client experience and loyalty.

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GENERAL MANAGER 04/2024 to 01/2026

Elder Hyundai Macomb, MI

Oversaw daily operations, ensuring smooth workflow and optimal team performance.

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Oversaw daily operations, ensuring compliance with company policies and industry regulations.

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Developed strategic plans to enhance customer satisfaction and drive sales growth.

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GENERAL MANAGER 03/2019 to 01/2024

Nissan of Coolsprings Franklin TN

Oversaw daily operations, ensuring compliance with company policies and industry regulations.

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Developed strategic plans to enhance customer satisfaction and drive sales growth.

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Implemented process improvements that streamlined workflows and increased operational efficiency.

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Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

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SALES MANAGER 02/2012 to 03/2019

Dick Scott CDJR Plymouth MI

Led sales team in achieving monthly targets through effective coaching and performance monitoring.

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Developed strategic marketing initiatives to enhance brand visibility and customer engagement.

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Collaborated with finance department to manage budgets and optimize profit margins on vehicle sales.

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Handled customer relations issues, enabling quick resolution, and client satisfaction.

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EDUCATION No Degree Business

Community College of The Air Force, Montgomery, AL High School Diploma 05/1983

Brandon High School, Brandon FL

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