Operations and Customer Service Manager

Alexandra Hamilton

Address *** **** ***. *********, ** 89015 702-***-****

Email **************@*****.***

S U M M A R Y

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. S K I L L S

Strong leadership and management abilities

Excellent organizational and multitasking skills

Proficient in Microsoft Word and Excell

50WPM

Store Opening and Closing

Proficient in navigating all social media platforms. W O R K E X P E R I E N C E

Hair by Jonathon Las Vegas, NV

Stylist April 2020 to September 2023

• Supported reception desk, receiving phone calls, entering appointments, and collecting payments of services rendered.

• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Processed payments, entering sales in register for prompt costumer service.

• Worked with men, women, and children to complete their desired look daily. Hypnotic Salon Las Vegas, NV

Salon Manager and Stylist September 2015 to March 2020

• Successfully managed day to day operations of the salon.

• Cut and styled hair for both male and female customers of all ages accordingly to the individual preferences and latest styles.

• Booked appointments and managed client schedules. White Wing Productions, Inc. Las Vegas, NV

Operations Manager March 2012-June 2015

• Communicated daily with vendors to keep project fully operated.

• Collaborated with contractors, architects, engineers, and public agencies to complete projects within the timeline limitations and budget constraints.

• Supervised a team of 12 construction workers to maintain productivity and quality of work.

Law Office of Sean P. Hillin, Esq. Las Vegas, NV

Office Manager August 2002-October 2009

• Administrative duties for legal staff such as scheduling, filing, responding to inquiries, and answering phones.

• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.

• Edited and proofread legal documents to verify accuracy.

• Prepared legal documents, motions, judgments, and orders.

• Managed payment arrangements with Debtors.

E D U C A T I O N

Las Vegas, NV

Paul Mitchell The School-Las Vegas Cosmetology,

Cosmetology License Jan.2010 - Apr.2011

Basic High School Henderson NV,

High School Diploma Sep.1998 - Jun.2001.

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