Security Operations & Loss Prevention Leader

Belinda Lipscomb

Melrose Park, IL ***** +1-708-***-**** ****************@*****.***

Professional Summary

Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Self-motivated brings proven leadership, organizational and screening relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.

History retaining clients and talented staff. Talent goes above and beyond basic warehouse tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Forklift certified

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Operations Security Manager

Metro One Loss Prevention Maywood, IL

September 2023 to Present

• Developed and implemented comprehensive security protocols to ensure the safety of personnel, assets, and facilities

• Led a team of 30 or more security officers in conducting regular patrols and monitoring surveillance systems to detect and prevent unauthorized activities

• Collaborated with cross-functional teams to assess potential risks and vulnerabilities, implementing proactive measures to mitigate threats

• Managed the installation and maintenance of access control systems, CCTV cameras, alarms, and other security equipment

• Conducted thorough investigations into incidents or breaches, gathering evidence for disciplinary actions or legal proceedings when necessary

• Created emergency response plans and conducted drills to prepare staff for various scenarios such as fire outbreaks or medical emergencies

• Implemented employee training programs on security awareness, emergency procedures, and crisis management techniques

• Oversaw the development of incident reports detailing security breaches or suspicious activities for documentation purposes

• Performed risk assessments on existing processes and recommended improvements to enhance overall security posture

• Led security audits to identify vulnerabilities and non-compliance issues, implementing corrective actions to ensure adherence to standards

Operations Manager

Northern Tool + Equipment Mount Prospect, IL

May 2020 to June 2023

• Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees

• Led a team of 25 operations specialists in optimizing supply chain processes resulting in a reduction in lead time

• Managed vendor relationships to negotiate favorable terms resulting in cost savings

• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements

• Managed inventory levels to ensure optimal stock availability while minimizing carrying costs

• Implemented demand forecasting models which reduced stockouts

• Created employee development programs focused on enhancing technical skills

• Developed and implemented standard operating procedures (SOPs) for all operational processes Screening Security Coordinator

Andy Frain Security Services Franklin Park, IL

August 2014 to May 2023

Gathered and organized materials to support operations. Coached employees through day-to-day work and complex problems. Entered data, generated reports, and produced tracking documents. Utilized proactive communication abilities to resolve warehouse issues. Inventoried and ordered office supplies to maintain availability of products. Used job-related software to draft and finalize written correspondence and documentation. Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.

Increased profitability and productivity by minimizing downtime and following warehouse procedures. Completed daily logs for management review.

Increased customer service success rates by quickly screening freight. Followed detailed directions from management to complete daily paperwork and computer data entry. Trained and supervised employees on company policies and procedures. Oberserving overseeing over 50+ employees delegate securing freight moving in and out of warehouses

• Conducted regular inspections to identify potential security vulnerabilities and recommended appropriate corrective actions

• Trained new security officers on standard operating procedures, emergency protocols, and use of surveillance equipment

• Monitored CCTV cameras and alarm systems to detect any suspicious activities or breaches in security

• Maintained accurate records of all incidents, investigations, and daily activity logs for future reference

• Performed regular patrols of the site premises to deter unauthorized access or criminal activities

• Collaborated with HR department in conducting background checks on potential employees for sensitive positions within the organization

• Coordinated with facility management teams to address maintenance issues that could impact site security effectiveness

• Led training sessions on emergency response procedures for employees across different departments

• Maintained strong relationships with key stakeholders including clients/vendors/contractors/local authorities etc

• Developed emergency evacuation plans and conducted drills to ensure all personnel were prepared in case of emergencies

• Closely monitored inventory levels of essential supplies such as uniforms, badges, first aid kits etc., initiating reordering processes as needed

• Ensured compliance with privacy regulations when handling sensitive information obtained through surveillance systems

Assistant Manager/Forklift Operator

World Courier Mount Prospect, IL

January 2019 to October 2022

• Operated forklift to safely and efficiently move materials, products, and equipment

• Loaded and unloaded trucks, ensuring proper placement of items and adherence to weight limits

• Utilized RF scanners or other technology to accurately track inventory movement within the warehouse

• Assisted in the training of new forklift operators on safe operation techniques and company procedures

• Worked closely with supervisors to identify opportunities for process improvement within the warehouse operations

• Ensured compliance with company policies regarding quality control measures during material handling processes

• Contributed to a positive work environment by actively participating in team meetings and offering suggestions for improvement

• Operated various types of forklifts including sit-down counterbalance, reach truck, pallet jack etc

• Managed multiple priorities effectively while maintaining attention to detail

• Safely stacked merchandise on pallets according to specific guidelines provided by clients/customers

• Operated forklifts in compliance with OSHA regulations and company safety policies Education

Business Management (Bachelor's degree)

Harold Washington College Chicago, IL

September 1999 to June 2001

High school diploma or GED

Hirsch Metropolitan High School Chicago, IL

August 1992 to June 1996

Upper secondary education

Skills

Staff scheduling Inventory management Facility security systems Account management Customer relationship building Full cycle recruiting Experience with individuals with mental health conditions Pallet jack Office experience Distribution center supervision experience Analysis skills In-person customer service Organizational skills Operations management Typing Hiring Report writing Greeting customers Forklift Computer operation Team management Logistics sales Retail sales Team leadership Microsoft Office Access control systems Firefighting equipment Data management Quality audits Order picking Energy sales Outdoor work Cash handling Laboratory experience Talent acquisition Strategic management Driving Hazardous material handling Candidate sourcing Retail math Security System Administration

(security operations) High volume recruitment Writing skills Shipping & receiving Hotel experience Clerical experience Crowd management security protocols Staff supervision Patrolling Surveillance operations Retail industry sales team management Safety audits for hazard identification Cherry picker Conflict management Training Physical security log maintenance Teamwork Decision making CPR Assistant manager experience Security policy implementation Safety standard operating procedures Customer communication Productivity software Freight forwarding logistics Warehouse logistics management Interpersonal skills Surveillance Cross- functional collaboration Warehouse management experience Guest services Collaboration with sales Freight Experience Store management Threat detection & response Warehouse supervisor experience Project management Onboarding process management Customer inquiry handling Crew management Sales management Research Problem-solving Data interpretation Microsoft Outlook Communication skills Computer skills Business Requirements Load & Unload Managing teams of recruiters Client relationship development Aviation Safety inspections for hazard identification Technical Proficiency Phone communication Workplace health and safety regulatory compliance Staffing management Public safety procedures Direct sales Attention to detail Computer literacy Microsoft Excel Budgeting RF scanner Safety regulations Team development Cross-selling Recruiting strategy development English Critical thinking Wheelchair mobility assistance Security Record keeping Security (10+ years) Managing customer accounts Microsoft Dynamics 365 Physical security incident reporting Languages

English

Certifications and Licenses

Forklift Certification

PERC Card

Driver's License

Guard Card

Food Handler Certification

CPR Certification

Associate Safety Professional

Additional Information

Authorized to work in the US for any employer

Contact this candidate