Hospitality and Customer Service Cleaner

GERMAINE Joseph

Silver Spring, MD ***** +1-301-***-**** *******************@*****.***

Professional Summary

I am an energetic, friendly and enthusiastic individual who desires a position where I can utilize my hospita lity and customer service skills.

Work Experience

Cleaner

SIBLEY HOSPITAL Washington, DC

August 2022 to Present

I mop, dust and clean the areas that are needed to be clean. I organize materials around the hospital.

Commercial Cleaner

Akima company Bethesda, MD

July 2016 to July 2026

Vacuumed, washed, and mopped various offices in the NIH Building.• Knowledgeable in various eco-friendly cleaning products.

• Cleaned restrooms, floors, washed windows, emptied trash cans.

• Deep clean maintenance as it related to Covid-19 and Variants.

• Maintained various equipment and tools.

• Refilled soap dispensers and air fresheners.

Shelves Organizer

Thompson Company Washington, DC

September 2014 to June 2015

• Organizing book/Video shelves by filling materials accordingly

• Classification by examining and organizing library materials.

• Pick up retuned books/videos from front desk to place them in their respective categories.

• Keep the bookshelves and the books/videos clean and free of dust

• Keep reading areas clean and free of dust

• Display great customer service skills towards students and guide them to the right person when asked a question to which I have no answer.

Cook/customer Service

McDonalds Washington, DC

June 2013 to August 2014

• Prepared sandwiches and other food items sold at MacDonald’s

• Greeted all customers and display customer service skills

• Read orders from computer monitors

• Took orders from customers

• Cleaned cooking utensils and the kitchen.

Laundry Care

Rockville Hospitality LLC/Legacy Rockville, MD

March 2011 to June 2013

• Received articles for laundry

• Loaded articles into washers or dry-cleaning machines

• Sorted and counted articles removed from dryers.

• Folded articles and/or hung them.

• Mix and add detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or stiffen articles.

• Cleaned machine filters, and lubricated equipment.

• Removed items from washers or dry-cleaning machines.

• Inspected soiled articles and determined sources of stains, to locate color imperfections, and to identify items requiring special treatment.

Laundry Care

Holiday Inn Rockville, MD

September 2011 to March 2012

• Loaded articles into washers or dry-cleaning machines.

• Sorted and counted articles removed.

• Examined and sorted articles, according to color, fabric, dirt content, and cleaning technique required.

• Mixed and added detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or stiffen articles.

• Cleaned machine filters, and lubricated equipment.

• Removed items from washers or dry-cleaning machines. Housekeeping/Laundry

Education

High school diploma or GED

Rene dercate

June 2001

Accounting (College)

Hates etude university Poort -au -prince

October 2002 to June 2004

Skills

Liability insurance Door-type dishwashers Biomedical waste Floor cleaning Cleaning Attention to detail Housekeeping assistance Vacuuming Sweeping Cleaning cooking equipment Single- family home housekeeping Janitorial experience Cleaning and sanitation procedure implementation Emergency response readiness Medical waste disposal Hospital administration Clean workspace maintenance Customer communication Conveyor dishwashers French (Fluent); Haitian Creole

(Fluent) Certified art Floral Cook First Aide CPR/BLS Certification Residential housekeeping Commercial kitchen cleaning

Languages

English

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