Safety-Focused Class B Passenger Driver

Denise Mayorga

Elk Grove, California 916-***-**** ***************@*****.***

SUMMARY

Dedicated and safety-focused Class B Commercial Driver with over seven years of commercial driving experience. Hold a valid Class B Commercial Driver License with Air Brake and Passenger Endorsements. Extensive experience transporting passengers safely, maintaining DOT compliance, conducting vehicle inspections, and providing exceptional customer service. Proven track record of reliability, professionalism, and safe vehicle operation. EDUCATION

Westmoor High School Daly City, California

Diploma, 1984

EXPERIENCE

Commercial Driver April 2019 – February 2026

WeDriveU Stockton, California

• Safely transported passengers while adhering to DOT regulations and company policies.

• Conducted thorough pre-trip and post-trip inspections to ensure vehicle safety and compliance.

• Operated commercial passenger vehicles equipped with air brake systems.

• Maintained accurate logs, inspection reports, and required documentation.

• Assisted passengers professionally and courteously while ensuring a safe travel experience.

• Communicated effectively with dispatch and management regarding route conditions and operational concerns.

• Maintained a strong safety record and dependable attendance.

• Followed established routes and schedules while prioritizing passenger safety and customer satisfaction. Customer Service Representative March 2012 – November 2018 HCMM Consulting Firm

• Assisted customers with inquiries, account information, and client support services.

• Provided professional and courteous customer service in a fast-paced environment.

• Maintained accurate client records and documentation.

• Handled incoming calls and resolved customer concerns efficiently.

• Demonstrated strong communication, problem-solving, and organizational skills.

• Built positive relationships with clients through professionalism and attention to detail. TECHNICAL SKILLS

Passenger Transportation

Commercial Vehicle Operation

Air Brake Systems

DOT Compliance

Defensive Driving

Pre-Trip & Post-Trip Inspections

Route Planning & Navigation

Customer Service

Safety Procedures

Recordkeeping & Documentation

Time Management

Conflict Resolution

CERTIFICATIONS

Class B Commercial Driver License (CDL)

Air Brake Endorsement

Passenger Endorsement

Current DOT Medical Certificate

Clean Driving Record

ADDITIONAL QUALIFICATIONS

- More than 7 years of commercial driving experience - Strong knowledge of DOT regulations and transportation safety standards - Excellent customer service and communication skills - Dependable, organized, and detail-oriented - Ability to work independently and as part of a team - Proven record of punctuality, reliability, and professionalism

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