Brandi Sims
Sylacauga, AL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Field Tech
ACTION ENVIRONMENTAL SERVICES-Sylacauga, AL
**** ** Present
Field Tech
• Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines
• Managed waste disposal procedures, adhering to regulatory standards for proper handling and disposal of hazardous materials
• Participated in emergency response drills/training exercises related to environmental services
• Assisted in maintaining a safe and hazard-free environment by promptly addressing spills, leaks, or other potential safety hazards
• Performed regular inspections of equipment to ensure proper functionality and identify any repair needs
• Participated in ongoing training programs to stay updated on new cleaning products, techniques, and industry regulations
Production Worker
Eneos Oil-Childersburg, AL
2022 to 2022
• Followed standard operating procedures (SOPs) to ensure product quality and consistency
• Performed regular inspections of machinery to identify any malfunctions or defects, promptly reporting them to supervisors
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Collaborated with team members to meet daily production targets and deadlines
• Assisted in the setup and changeover of production lines as needed
• Performed quality checks on finished products to ensure adherence to specifications and standards
• Assisted in the setup and changeover of production lines for different product runs
• Fulfilled orders according to customer requirements, ensuring accuracy in packaging and labeling
• Followed standard operating procedures (SOPs) for each stage of the production process, including proper use of tools and equipment
• Closely followed instructions from supervisors or team leads regarding specific tasks or assignments on the production line
• Notified supervisors immediately about any malfunctions on the production line that could affect productivity or quality
• Collaborated with quality control team to identify and resolve product defects or non-conformities during the production process
• Maintained a high level of focus during repetitive tasks on the production line while maintaining accuracy and efficiency
• Closely monitored raw material inventory levels to prevent shortages or delays in the production process
• Conducted regular inspections of equipment or machinery used on the production line, reporting any maintenance needs promptly
Production Worker
Parker Velcon-Sylacauga, AL
2022 to 2022
• Demonstrated flexibility by adapting quickly to changing production demands or priorities
• Maintained a clean and organized work area, adhering to safety guidelines at all times
• Collaborated with team members to meet daily production targets and deadlines
• Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
• Followed safety protocols and guidelines to prevent accidents or injuries in the workplace
• Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
• Communicated effectively with supervisors regarding any issues or concerns related to material packing processes
• Participated in cross-training programs to expand knowledge of different material packing processes
• Demonstrated strong attention to detail when inspecting materials for defects or damages prior to packing
• Maintained a positive working relationship with colleagues, fostering teamwork and collaboration within the department
• Demonstrated flexibility by adapting quickly to changes in work assignments or priorities based on operational needs
Cashier
Burger King-Sylacauga, AL
2021 to 2021
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Efficiently processed customer orders and payments in a fast-paced drive-thru environment
• Provided friendly and prompt service to customers, maintaining a positive attitude during high-volume periods
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery to customers
• Maintained cleanliness and organization of the drive-thru area, including restocking supplies and cleaning equipment
Waitress/Hostess
Jay’s Sports Grill & Bar-Sylacauga, AL
2018 to 2020
• Maintained a clean and organized work area, including tables, chairs, utensils, and condiments
• Effectively communicated daily specials, menu items, and drink options to customers, resulting in increased sales
• Served as a team player by assisting coworkers during busy periods or when needed
• Resolved customer complaints or concerns promptly and professionally to ensure guest satisfaction
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Window Girl/ Plate Maker
Good Ole Boys BBQ-Sylacauga, AL
February 2016 to July 2017
Took customers orders helped prepare the food.
• Assisted in the preparation of ingredients and food items, following recipes and portion control guidelines
• Maintained cleanliness and sanitation standards throughout the restaurant, including dining areas, restrooms, and workstations
• Effectively communicated with team members to coordinate tasks during busy periods for smooth operations
• Demonstrated strong knowledge of menu items, including ingredients, allergens, cooking methods, and special dietary requests
• Managed inventory levels of supplies such as napkins, utensils, condiments etc., ensuring availability during peak hours
• Managed high-volume phone calls for reservations, take-out orders, or general inquiries
• Maintained a positive attitude during stressful situations, effectively managing time constraints and prioritizing tasks
• Provided excellent customer service by promptly greeting and seating guests, taking orders, and making sure customers had a positive dining experience
• Collaborated with kitchen staff for a timely delivery of food orders while maintaining quality standards Telemarketer/Sales
Courtesy Call Inc-Sylacauga, AL
2013 to 2016
Got donations for various charities
• Made outbound calls to potential customers to promote and sell products or services
• Developed persuasive scripts to engage prospects and overcome objections
• Generated leads and conducted outbound sales calls to prospective customers, consistently exceeding monthly sales targets
• Developed persuasive sales scripts that effectively communicated product features, benefits, and pricing to potential customers
• Consistently met or exceeded daily sales targets through effective telemarketing techniques
• Updated customer information accurately in the CRM system to ensure data integrity
• Documented detailed notes from each call interaction for future reference and follow-up purposes
• Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Implemented upselling strategies to maximize revenue from existing customers Education
Diploma (GED)
CornerStone Christan Academy-Townsend, GA
Skills
• Outbound Sales
• Assembly (Less than 1 year)
• Packaging (1 year)
• Hand tools
• Telemarketing
• Materials Handling (Less than 1 year)
• Customer service
• Shipping & Receiving
• Machining (1 year)
• Cold Calling
• Manufacturing (Less than 1 year)
• Quality Inspection (Less than 1 year)
• Environmental Services
Languages
• English - Expert