Executive Housekeeper & Housekeeping Director

Summary

Seeking a challenging position as Executive Housekeeper or Assistant Director where my capabilities may be utilized, developed, and enhanced. Also, to be a part of the company's growth and success with the contribution of my knowledge and skills.

Willing to relocate: Anywhere

Work experience

Director of Housekeeping

The Fidi Hotel • New York, NY

January 2023 to January 2026

Pre Opened and Opened Property

Housekeeping Staff is Third Property.

Trained entire staff Hotel standards.

Opened and Closed the house.

Checked rooms and public space

Service Aide/ One on One/ Residential Worker Contract Psych Tech NYC Health + Hospitals • New York, NY

January 2020 to November 2022

• Disinfecting and Sanitizing Co-Vid Patient Rooms daily.

• Buffing and Waxing Main Areas And Rooms

• Talking and making sure patients feel comfortable through uncomfortable trial's.

• Training new employees when needed.

• Sitting with Patients supervising them. Making sure they didn’t hurt themselves or people around them

• Monitored the clients at all times to ensure the safety of each resident.

• Examined all items that entered the facility.

• Monitored Psych Patients conditions

• Helped patients with their daily activities

Service Aide

NYC Health + Hospitals • New York, NY

January 2020 to September 2021

• Disinfecting and Sanitizing Co-Vid Patient Rooms daily.

• Buffing and Waxing Main Areas And Rooms

• Talking and making sure patients feel comfortable through uncomfortable trial's.

• Training new employees when needed.

EVS Housekeeping

Memorial Sloan Kettering • New York, NY

March 2019 to November 2020

The Hospital is still in Pre-opening. In the Process of organizing, sanitizing, dusting and putting items in each Hospital room.

Executive Housekeeper

The Williamsburg Hotel • Brooklyn, NY

December 2017 to February 2019

Assure budgeting, payroll, scheduling, purchasing, and Linen is done promptly and comply with CBA • Managed luxury guestrooms, bar, public areas, cafeteria, fitness center, Shamaris Ramirez

+1-347-***-**** / ***************@*****.*** / Orlando, FL 32821 restrooms and both • Manage, hire, coach, train and discipline 150 employees.

• Conduct monthly purchase of inventories for linen, guest and cleaning supplies and updated check book

• Open the house and close the house and ensure everyone fulfill their 14 credits Assistant Executive Housekeeper

11 Howard • New York, NY

February 2016 to June 2017

• Manage 221 luxury guestrooms, bar, public areas, cafeteria, fitness center, restrooms and both • Manage, hire, coach, train and discipline 41 Local 6 Division A employees

• Assure budgeting, payroll, scheduling, purchasing, and Linen is done promptly and comply with CBA

• Conduct monthly purchase of inventories for linen, guest and cleaning supplies and updated check book

• Open the house and close the house and ensure everyone fulfil their 14 credits

• Inspect 80+ guest rooms per day and assure all public spaces are safe and clean

• Assisted guests with any housekeeping problems or inquiries promptly and efficiently

• Track attendance and staff productivity performance and discipline employees based on past practiceand CBA Executive Housekeeper

The Jade Hotel • New York, NY

August 2013 to February 2016

• Responsible for overseeing housekeeper's daily duties• Handled inventory of linen and housekeeping cleaning supplies

• Maintained list of vacancy rooms ready to clean.

• Solved guest's problems and exceed customer's expectations.• Provided training to new employees · Ensured standards of guest rooms.

• Maintained the housekeeping schedule.

• Pre-opened and opened hotel

Executive Housekeeper

Beat Western Premier • New York, NY

May 2008 to June 2013

• Supervise a team of housekeeping attendants, linen and laundry attendants in the daily operations of the facility on the weekends.

• Work closely with the interdisciplinary team in providing the necessary housekeeping services to the residents during the weekends and ensuring · Schedule and staff all units and tasks appropriately.

• Work with linen company on receipt and distribution of clean linen to the units to ensure residents have sufficient supply.

• Inventory and maintain the supplies and machines of the housekeeping department. Coordinate and ensure special projects are completed. Education

High school diploma

Skills

Laundry services Property management Conflict management Hospital Experience Maintenance Budgeting Commercial Cleaning Customer service Leadership development Mobile devices Customer relationship management Labor budget management Training & development Organizational budget management Business planning Hiring Computer skills Hotel customer satisfaction operations Cleaning General management Hospitality Pricing Hotel experience Managing hospitality teams Professional development support Internet Expert English Performance evaluation Employee relationship building Project Coordination Communication skills Managing cleaning or sanitation teams Employee relations Productivity software Team motivation (leadership skill) Financial acumen Laundry Vendor relationship building Team development Inventory Control Writing skills Hospitality management Managing hospitality operations budgets Delegation Quality assurance Managing budgets in a finance role Floor Care Hotel safety procedures Implementation of OSHA safety standards Customer complaint resolution Team leadership Hotel inventory management Employee relations management Hotel housekeeping management Project Management Team building Customer engagement Supervising Experience Interviewing Windows Hotel cleaning experience Microsoft Excel Spanish Management OPERA Recruiting Attention to detail Custodial Experience Spreadsheets Buffing Employment & labor law Organizational skills Basic math Routine inspections In-person customer service Expense management Guest Services Equipment inventory management Team management Patient monitoring Payroll Phone communication Housekeeping Management Decision making Preventive maintenance Word processing Environmental Services Staff supervision Schedule management Purchasing Analysis skills Corporate training teaching experience Operations management Forecasting Janitorial experience Customer communication Leadership Payroll management Budget management Google Docs Bilingual Microsoft Word Staff development Microsoft Outlook Cleaning Experience Languages

Spanish • Fluent

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