Remote Virtual Service Associate Candidate
Resume:
Resume
Dana C. Martin
Elizabethtown, KY
Phone: 270-***-****
Email: *********@*****.***
Professional Summary
Motivated and dependable college student with strong communication, problem-solving, and customer service skills. Experienced in managing multiple responsibilities, learning new technologies quickly, and providing professional support in fast-paced environments. Seeking a Remote Virtual Service Associate position with Vaco LLC where I can contribute exceptional customer service, organization, and administrative support while continuing to develop my professional skills.
Core Qualifications
Customer Service Excellence
Remote Communication
Microsoft Office Suite
Data Entry and Record Management
Email and Calendar Management
Problem Solving
Time Management
Attention to Detail
Multitasking
Professional Phone Etiquette
Team Collaboration
Adaptability
Education
Elizabethtown Community & Technical College (KCTCS)
Current Student expected graduation Dec 2026 transfering to EKU for bachelors in law studies.
Elizabethtown, KY
Relevant Coursework:
Communications
Business Applications
Computer Skills
Research and Analysis
Professional Experience
Student & Academic Projects
Elizabethtown, KY
Managed multiple coursework deadlines while maintaining accuracy and organization.
Conducted research, compiled information, and prepared written reports and presentations.
Utilized online learning platforms and remote communication tools effectively.
Collaborated with classmates and instructors through email, virtual meetings, and discussion boards.
Assisted individuals with questions and provided helpful information.
Demonstrated professionalism, patience, and strong interpersonal skills.
Technical Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Google Workspace
Zoom
Microsoft Teams
Internet Research
Data Entry
CRM Systems (Quick Learner)
Soft Skills
Customer Focused
Reliable and Dependable
Strong Written Communication
Positive Attitude
Active Listening
Conflict Resolution
Organization
Lead Nurse Multiple Healthcare Facilities
(20+ Years)
- Supervised and supported nursing staff, including scheduling, training, and performance oversight
- Managed employee records and ensured compliance with healthcare regulations
- Assisted with onboarding and training of new employees
- Maintained confidentiality of sensitive patient and employee information
- Collaborated with leadership and HR on staffing and administrative processes
Administrative Experience
(8 Years)
- Managed office operations, scheduling, and document organization
- Handled data entry, reporting, and recordkeeping with high accuracy
- Supported internal communications and workflow coordination
Real Estate Agent RE/MAX
(8 Years)
- Provided client-focused sales and service in a competitive market
- Managed contracts, documentation, and transaction records
- Demonstrated strong communication, negotiation, and organizational skills
Education
Elizabethtown Community & Technical College (KCTCS)
Associate Degree in Arts
Watterson College
Associate degree in Applied Science
Eastern Kentucky University
Bachelors in Paralegal Studies
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