FARAJ ABDULSALAM FARAJ ABDULMAWLA
Doha, Qatar • +974-****-**** • ********@*****.***
PROFESSIONAL SUMMARY
Motivated Petroleum Engineering graduate (2024) with over a year of hands-on experience in customer delivery services and frontline operations. Combines strong analytical problem-solving skills with a high dedication to guest satisfaction, multicultural communication, and service excellence. Highly adaptable, punctual, and effective under pressure. Recently relocated to Doha, Qatar, and seeking to leverage operational efficiency, active listening, and strong interpersonal abilities to contribute to world-class hotel and hospitality operations.
CORE COMPETENCIES
● Guest Relations & Service Recovery: Active
listening, conflict resolution, client engagement.
● Communication & Interpersonal:
Cross-cultural sensitivity, professional etiquette, team collaboration.
● Operational Efficiency: Time management
under pressure, task prioritization, high
reliability.
● Languages: Arabic (Native), English
(Professional Working Proficiency).
PROFESSIONAL EXPERIENCE
Customer Service & Delivery Representative 2024 – Present Food Delivery Applications & Logistics Services
● Provided reliable, professional customer service across food delivery applications for over a year, managing daily direct interactions with diverse clientele.
● Resolved customer inquiries, order updates, and delivery issues promptly, ensuring high satisfaction and retention.
● Handled time-sensitive orders efficiently during peak demand hours, maintaining strict schedules and punctuality.
● Utilized problem-solving and calm communication to manage unexpected delays or client concerns under pressure. EDUCATION
Bachelor of Science in Petroleum Engineering Graduated: 2024 Al-Furat Private University - Libya