Direct Support Professional & House Manager

Joy Davis

**** * **** **, ************, IN *****

708-***-**** **************@******.***

PROFESSIONAL SUMMARY

Dedicated and compassionate Direct Support Professional and experienced caregiver with a strong background

in supporting individuals with intellectual and developmental disabilities. Skilled in providing guidance, support,

and resources to help individuals build independence and achieve their full potential. Adept at collaborating with

families, guardians, case managers, and community members to promote inclusion, engagement, and an improved

quality of life.

CORE SKILLS

¢ Person-Centered Support

¢ Staff Supervision & Training

* Medication Administration (per policy)

Individual Service Plans (ISPs)

* Health, Safety & Emergency Response

Household Management

Meal Planning & Preparation

Transportation & Community Integration

Documentation & Record Keeping

Communication & Team Collaboration

Behavior Support

Conflict Resolution

Advocacy & Client Rights

State Regulations & Agency Policies

Commitment to Quality of Life

ee eee

EMPLOYMENT HISTORY

Illinois Disability Services INC March 16, 2026 - Present

710 E Odgen Ave Suite 690, Naperville, IL 60563

Direct Service Person

* Provide daily living support to individuals with intellectual and developmental disabilities.

Assist with personal care, meal preparation, household tasks, and community activities.

¢ Support individuals in achieving their goals and maintaining independence.

¢ Follow individual service plans (ISPs) and agency policies.

+ Ensure a safe, respectful, and supportive environment.

Sertoma Star Services — Alsip Office April 11, 2024 - Present

4343 W. 123rd Street, Alsip, IL 60803 708-***-****

House Manager

* Supervise and support direct-care staff.

¢ Ensure residents’ health, safety, and well-being.

* Coordinate staff schedules and coverage.

¢ Administer or oversee medication procedures according to agency policy.

¢ Maintain accurate documentation and daily records.

* Follow residents’ individual service plans (ISPs).

* Coordinate medical appointments, transportation, and community activities.

+ Handle household needs such as meals, shopping, cleanliness, and supplies.

¢ Communicate with guardians, case managers, nurses, families, and other providers.

* Train and coach staff and address performance issues.

* Respond to emergencies and incidents appropriately.

¢ Ensure the home follows agency policies and applicable state regulations.

* Advocate for residents’ independence, choices, and quality of life.

Trinity Services April 2018 - April 2024

New Lenox, IL

Supervisor

¢ Perform daily activities while teaching clients daily living skills and other personal skills that work toward achieving independence.

¢ Plan, prepare and serve meals and snacks according to prescribed diets.

¢ Perform household tasks such as laundry, dusting, washing dishes and vacuuming.

¢ Assure safe transport while accompanying clients to medical appointments, utilizing company vehicles.

* Provide companionship.

EDUCATION

Everest College - Merrillville, IN April 2011

Thornton High School - Harvey, IL August 1996 —- May 2000

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