Receptionist, Security Officer, customer service

Brenda Natho

Gerber, USA *****

+1-530-***-**** - *.*******@*******.***

Professional summary

Dedicated security professional with over five years of experience in retail, clinic, and warehouse settings, skilled in conducting thorough patrols, incident reporting, and executing emergency procedures. Strong communication and multitasking abilities, complemented by meticulous record-keeping skills. Committed to ensuring safety and security while effectively responding to incidents and collaborating with team members to achieve organizational goals. Proven track record in investigating suspicious activities and enhancing overall security measures in diverse environments. Skills

• Grocery store • Record keeping

• Customer service • Appointment scheduling

• Multitasking • Packaging

• Attention to detail • Two-way radio communication

• RF Scanner • Warehouse Experience

Security - Security experience (3-5

years)

• • Bookkeeping

• GPS • Dispatching

• Route driving • Patrolling

• Multi-line Phone Systems • Adobe Acrobat

• Windows • Unloading

• Load & unload • Physical security incident reporting

• Office experience • Emergency procedures

• Typing 50 wpm • Phone communication

• Microsoft Outlook • Order Picking

• Clerical experience • Banking

• Customer support • Suspicious activity investigations

• 10 key typing • Freight Experience

• Order Fulfillment • Computer skills

• Canvassing

Work history

11/2024 to 12/2025 Security Guard

Command International Security Services – Red Bluff, CA Patrolled retail property in a marked vehicle to enforce no-trespassing policies and ensure safety

•

Monitored store interior for suspicious activity and assisted Asset Protection with theft prevention

•

• Helped apprehend suspected thieves and coordinated with local police for removal Maintained daily activity logs for all incidents and patrols, both inside the store and on property

•

• Trespassed individuals as needed, ensuring they did not return to the premises Communicated effectively with store staff and law enforcement to address security concerns

•

• Supported Asset Protection with investigations and incident documentation

• Remembered and identified individuals previously trespassed from the property 01/2024 to 08/2024 Security Guard

The Guard Alliance Inc

• Patrolled clinic facility and employee parking areas to maintain a safe environment

• Controlled building access and escorted unauthorized individuals off the property Assisted patients, medical representatives, and employees with directions and secure movement inside the facility

•

Communicated with head of security via radio and in-person to coordinate safety efforts

•

• Completed daily reports on all security-related activities and incidents 08/2020 to 12/2021 Security Guard

Brosnan Risk Consultants

• Checked vehicles and associate ID badges at facility entry points to control access

• Inspected bags and lunch boxes brought into the facility for security compliance Patrolled inside and outside the facility, rotating posts every two hours during 12- hour shifts

•

Wrote incident reports for Walmart DC and Brosnan Security, maintaining documentation for future reference

•

Used two-way radios to maintain communication between guards and coordinate responses

•

04/1994 to 01/1996 Cook/Food Delivery Driver

Marcos Mobile Kitchen – Gerber, CA

Taco Truck Cook & Driver

Prepared and cooked food to order while following food safety and sanitation standards.

Operated and drove the taco truck to scheduled locations safely and on time. Handled customer orders, cash, and POS transactions. Stocked supplies, prepped ingredients, and maintained a clean work area. Provided friendly customer service in a fast-pasted environment. 02/1981 to 07/1986 Customer Service Cashier

Shady Rest Bar, Food, Gas Station, Mobile Home Park – Gerber, CA As assistant manager, I supported daily operations across a food market, gas station, bar, mobile home park. I assisted with opening and closing procedures, cash handling, inventory control, and customer service. I helped oversee food and beverage service, ensured compliance with safety and health standards, and addressed customer concerns professionally.

I also assisted with fuel operations, maintained cleanliness and safety of the property, and supported bar operations including responsible alcohol service. At the mobile home park, I helped manage tenant relations, handled rent collections, addressed maintenance requests, and ensured the property remained secure and well maintained. This role required strong multitasking skills, attention to detail, and the ability to work independently while supporting management. I regularly resolved issues, enforced policies, and helped create a safe, organized, and customer-focused environment. 03/1975 to 01/1980 Receptionist

B&D Delivery K-M Express Trucking – Morgan Hill, CA Family owned business (K-Mart stores)

Answered and routed calls using multi-line phone CB systems. Communicated with drivers via CB radios to coordinate daily delivery routes. Assisted drivers with directions, customer needs, and delivery receipts Organized and maintained filing systems and daily delivery receipts. Assisted with basic bookkeeping, payroll ad banking tasks. Prepared deposits, tracked payments and handled financial paperwork. Provided customer service support to ensure timely and accurate deliveries. Education

06/1978 High school diploma: General Studies

Live Oak High School

Certifications and Licenses

• Non-CDL Class C Present

• Guard Card Present

Driver's License - Class C California drivers license. November 1977 to November 2029

•

Languages

English

References

Colleen Summons 417-***-****

Tom Cummings 530-***-****

Lupe Anger 530-***-****

Additional Information

Authorized to work in the US for any employer

Contact this candidate