Office admin
Resume:
SIHLE MDLADLAMBA
PROFILE
To secure a challenging position in a
reputable organization to expand my
learnings, knowledge, and skills.
Secure a responsible career
opportunity to fully utilize my training
and skills, while making a significant
contribution to the success of the
company. Seeking an entry-level
position to begin my career in a high-
level professional environment. To
secure employment with a reputable
company, where I can utilize my skills
and business studies background to
the maximum
CONTACT
PHONE:
WEBSITE:
Linkedin Sihle Mdladlamba
EMAIL:
*****************@*****.***
ADDRESS: 9 Lucas Majozi Street
Zastron
9950
EDUCATION
MOTHEO TVET COLLEGE
2017 - 2019
Successfully completed N6 Business Management.
Accounting, Computer applications, Communication management, Economics, Sales management,
LADY GREY ARTS ACADEMY
2009 - 2013
Successfully completed Matric / Grade 12
English, Afrikaans, Mathematical literacy, Life orientation, Business studies, Geography, Visual arts
WORK EXPERIENCE
ROSEBANK INTERNATIONAL Administration officer
2025-2026
The Administration Officer will manage and approve student enrolment documentation, ensuring records are accurate and complete. Key responsibilities include reviewing admission documents, liaising with sales and academic teams to resolve documentation issues, supporting student registration and retention, providing telephonic and online assistance, and performing ad hoc registration duties as assigned. The role is critical in maintaining smooth admissions processes and supporting students through their educational journey. To maintain student records; including assessment administration; collection of assessments; keeping of registers and capturing and/or importing of marks. Operating Procedures documentation; including query resolution. Data capturing and document management. Assist with administrative duties and set up of assessment cycles. Storeroom management and archiving Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames. Support overall campus activities such as registration of students.
FINANCIAL CONSULTANT Old mutual
2023-2024
Meets monthly sales targets in terms of lending, transactional banking insurance. Servicing of existing Old Mutual policies such as facilitation of claims and attending to customer complaints and queries in order to meet the Net Promotor Score (NPS) requirements. Check loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness. Accurately capture all client information on. Summit as per loan application and supporting documentation. Suspend or reject loan applications to be re-quoted as and when required. Report suspicious or fraudulent loan application documents to the Branch Manager. Explain the Loan Application Process to facilitate client understanding of the process. Explain Terms and Conditions of Old Mutual Finance Products to clients Issue copy of Contract / Agreement to Client. Print loan agreement for client’s signature Correct altered loan application information sent for rework and reprint for client’s signature. Follow up on clients with 1st and 2nd missed instalments. Meets collections and arrears targets in terms of lending products. Educates clients on responsible use of credit and effective money management. Establishes a new business pipeline through internal and external marketing, lead generation and cross sell to customers to ensure the retention and acquisition of new clients.
ASSISTANT ADMINISTRATOR Windmill casino bowling
2020–2020
Arranging staff meetings and scheduling appointments. Answering or transferring phone calls and taking messages for select staff members. Maintaining the office calendar Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed. Keeping the office SIHLE MDLADLAMBA
References
Mr. N O Mudau 072*******
Mrs Nomalungelo 081*******
Mr. P Mokatsanyane 067*******
database and filing system up to date and organized. Purchasing office supplies and work with vendors. Working with office equipment vendors to purchase and maintain office equipment such as printers and fax machines. Sorting and delivering all mail and faxes
DIAGEO Sales representee
2019–2020
Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Coordinating sales efforts with marketing programs. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Visiting clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about credit terms, products, prices, and availability.
SKILLS
Relationship Management is fundamental to this role since management is about people and utilizing them as resources. Planning is the process of determining activities and tasks that need to be implemented – how, what, where and when – in order to meet an objective. Prioritization Managers need to not only be able to juggle their own workload, but also ensure that the workload of their employees is fairly distributed, while accounting for task and project deadlines. Critical Thinking Effective decision making and problem solving come down to two factors: a manager’s ability to objectively evaluate all available data, perspectives, opinions and facts in order to reach the optimal conclusion Knowledge and understanding of the South African higher education systems and regulatory framework. Ability to manage time effectively. Attention to detail. Customer service orientated. Ability to effectively cope with change. Deadline orientated and can work well under pressure. Be able to work in a team environment.Effective communication skills.
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
SIHLE MDLADLAMBA
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