Sharon L. Hanson
***** ** **** *****, *****, FL *3325 508-***-**** ****************@*****.***
Professional Summary
Detail-oriented healthcare administration professional with 10+ years of experience in medical office settings. Proven expertise in insurance verification, referral coordination, EMR systems (Athena, Medi-Tech), ICD-10 coding, and patient registration. Strong communicator with a commitment to accuracy, confidentiality, and patient-centered service in both remote and in-office roles. Skills
• Insurance Verification
• Referral Coordination
• Medical Billing & Coding (ICD-9, ICD-10)
• Electronic Medical Records (Athena, Medi-Tech)
• Patient Registration & Scheduling
• HIPAA Compliance
• Microsoft Office Suite
Professional Experience
Path Medical – Plantation, FL
Referral Coordinator & Insurance Verifier Mar 2016 – Present (Remote & In-Office)
• Verify medical and auto insurance coverage and obtain referrals prior to appointments.
• Coordinate with specialist offices and attorneys to ensure up-to-date patient demographics and insurance records.
• Maintain HIPAA compliance while handling sensitive patient data across EMR platforms. World Market – Framingham, MA
POS Coordinator 2015 – 2016
• Managed all store signage and front-end operations.
• Provided customer service support across departments and resolved POS system issues. Cannamed of Boston – Framingham, MA
Office Manager 2014 – 2015
• Opened and closed the office, scheduled patient appointments, and requested medical records.
• Processed staff payroll, managed office supply inventory, and processed all patient payments.
• Created approved ID cards in the state database. Metrowest Medical Center – Framingham, MA
Medical Secretary / Patient Registration / Referral Coordinator 2008 – 2014
• Answered and triaged calls, registered patients, and verified insurance and referrals.
• Scheduled appointments, created patient charts, and coordinated with healthcare staff to manage treatment plans.