Senior Property Manager

ROSALIND BRAXTON

Conyers, GA 404-***-**** ********.*********@*****.***

SENIOR PROPERTY MANAGER

PROFESSIONAL SUMMARY

Strategic and performance-driven property management leader with over 25 years of progressive experience overseeing large-scale residential and mixed-use communities. Recognized for delivering operational excellence, driving occupancy growth, and optimizing financial performance. Expertise spans asset management, budgeting, vendor relations, staff development, and resident satisfaction. Demonstrated success in stabilizing communities, leading renovations, and achieving high resident retention through effective leadership and service-focused management.

CORE COMPETENCIES

Property & Lease Management Vendor & Contractor Relations Budgeting & Financial Analysis Customer Relations & Retention Auditing & Compliance Operations & Process Optimization Training & Team Leadership

Marketing & Occupancy Growth Accounts Payable/Receivable Payroll & Procurement Management Data Reporting & Analysis Strong Ethics, Integrity, and Attention to Detail TECHNICAL PROFICIENCIES

Property Management Systems: Yardi, CRM IQ, OneSite, AppFolio, Fortress, Blue Moon, Net Vendor, Compliance Depot, Ops Technology

Tools & Platforms: Soci, Opinion, DocuSign, PayScan, Avid, Smart Bill Entry, Microsoft Office Suite, Revenue Management, Rently, CoSign, TransUnion

PROFESSIONAL EXPERIENCE

Elmington Living – Assistant Community Director June 2026 – August 2026 (Position Eliminated)

• Oversaw all aspects of property operations for 130 BTR Townhomes, including leasing, maintenance coordination, and resident satisfaction.

• Developed and executed marketing and leasing strategies to achieve occupancy and revenue goals.

• Conducted regular property inspections to ensure homes are rent-ready, well-maintained, and meet company standards.

• Managed daily processes including move-ins, move-outs, renewals, and customer service follow-ups.

• Maintained accurate records of leases, work orders, invoices, and reports.

• Collaborated with vendors and maintenance teams to ensure timely and cost-effective repairs and turnarounds.

• Enforced company policies, lease terms, and community rules in accordance with Fair Housing and state/local regulations.

• Provided leadership and fostered a positive team culture focused on resident satisfaction and operational excellence.

Bridge Property Management – Sr. Property Manager July 2023 – June 2026

• Led operations for a 234-unit apartment and carriage home community, achieving 95% occupancy and stabilization.

• Oversaw daily operations, financial management, and staff development to ensure ownership and asset goals.

• Exceeded budgeted NOI month over month through 2025 - 2026.

• Managed budgeting, purchase requisitions, and expense control to maintain profitability.

• Collaborated with the Regional and Ownership teams on capital replacement planning and asset improvement initiatives.

• Promoted a positive resident experience by ensuring timely resolution of resident concerns.

• Recruited, trained, and evaluated on-site staff to uphold performance standards and operational efficiency. Kenco Residential, LLC – Property Manager / Assistant Regional Manager February 2022 – February 2023

• Directed daily operations across four multifamily communities totaling 340 units.

• Partnered with the Regional VP to align property-level goals with organizational objectives.

• Controlled operational expenditures and Capex projects to ensure financial compliance.

• Oversaw leasing and marketing strategies to increase occupancy and reduce vacancy loss.

• Maintained resident satisfaction through responsive communication and service excellence. Provence Real Estate, LLC – Property Manager November 2017 – August 2021

• Managed a 380-unit property portfolio, sustaining occupancy above 94%.

• Reduced delinquencies to below 2%, achieving pre-pandemic performance levels.

• Led property renovations and quality control for unit turnovers.

• Supervised and trained a 6-member team in leasing, maintenance, and customer service functions. Ventron Management, LLC – Co-Property / Renovations Manager October 2016 – November 2017

• Oversaw operations of a 722-unit community, including rent collection, budgeting, and capital project coordination.

• Directed renovation processes, ensuring adherence to standards and timely unit delivery.

• Provided leadership to a 15-member team, fostering professional development and operational accountability.

Lincoln Property Company – District Manager July 2007 – March 2014

• Managed Privatized Military Housing with 236 new constructions and renovated 372 SFR units.

• Maintained 96%+ occupancy while improving delinquency performance and resident satisfaction.

• Oversaw vendor contracts, rent collections, renewals, and compliance with military housing standards.

• Analyzed financial reports to optimize operational cash flow and guide strategic decisions. EDUCATION & CERTIFICATIONS

Certified Defense Property Manager (CDPM)

James River High School – Diploma

References upon request

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