Workday Pro Integrations & HCM Consultant
Resume:
Shanmukha V Sanam
********@*****.***
www.linkedin.com/in/sanamsvg
SUMMARY
Senior Workday Pro Integrations-Certified developer with 13+ years of overall IT experience across Finance and HCM ecosystems, including 7+ years specializing in Workday cloud solutions and ERP techno-functional consulting. Proven expertise in driving operational efficiency and end-to-end delivery across the entire implementation lifecycle, from analysis and design to complex integration development and post-production enhancements.
• Extensive experience as a Workday Integration Consultant, contributing to full-cycle implementations and support projects with enhancements.
• Skilled in multiple roles, including Technical Developer, Security Analyst, and Business Systems Analyst.
• Delivered both technical and functional solutions across various Workday implementation and production support projects.
• Hands-on expertise in developing integrations using Workday Studio, EIB, and Core Connectors
(inbound, outbound, and bi-directional).
• Proficient in creating Custom Reports—Advanced, Matrix, Composite, BIRT, and Calculated Fields.
• Expert in designing and developing API interfaces with legacy systems, third-party platforms, and middleware.
• Experienced in setting up Custom Objects, Business Process Permissions, and Security Domain Permissions.
• Well-versed in migrating Integrations, Reports, and CLARs between source and target tenants.
• Strong functional knowledge in Finance modules: Procure-to-Pay, Accounts Payable, Accounts Receivable, Business Assets, Grants, Financial Accounting, Banking, and Settlements.
• Solid understanding of HCM modules: Workday Payroll, Benefits, Recruiting, Compensation, and more.
• Adept at preparing key documentation, including functional specifications, design documents, training materials, and unit testing plans.
• Excellent analytical and problem-solving skills, complemented by strong communication and presentation abilities.
• Proficient in XSLT development using Oxygen XML Editor (formats: XML, SOAP, WSDL, REST, XPath).
• Deep understanding of HR processes throughout the employee lifecycle—recruiting, hiring, record maintenance, payroll, and benefits.
• Collaborated closely with business users to analyze new requirements and provide valuable workarounds and insights for both existing and new functionalities.
• Configured Workday security roles and groups to ensure appropriate confidentiality and segregation of duties.
• Participated in testing activities, including script creation, strategy development, scenario planning, and integration validation during Workday upgrades. TECHNICAL/FUNCTIONAL
SKILLS: Workday
Workday and Integrations, Report Writer, Report Designer, EIB, Core Connectors and Workday Studio, Functional area’s - Core HR, Payroll, Benefits.
Technologies/Tools XML, XLST, XPATH, Oxygen XML, Eclipse, Workday Studio. Methodologies SDLC, Waterfall Model, Rational Unified Process (RUP), Agile. Client: Intuit Inc. / Persistent Systems
Duration: February 2025 – Present
Title: Application Delivery & Support Analyst
Project Overview: The Intuit HR Workday Reporting project focused on establishing robust data governance models and optimizing integrations to provide executive leadership with real-time, auditable metrics for strategic compensation and compliance monitoring. As the Product Manager and Business Intelligence Analyst, I drove strategic platform decisions by building data-driven business cases for feature prioritization and concurrently led the cross-functional team in defining the platform's new data consumption experiences.
Responsibilities and Contributions:
• Designed and deployed custom Workday reports (Advanced, Matrix, and Composite) for HRIS, focusing on talent, compensation, and headcount planning metrics.
• Created executive Workday Dashboards utilizing embedded reports and Prism Analytics data to provide leadership with a real-time, consolidated view of key HR data.
• Managed report-based security for confidential HR data within Workday, ensuring compliance and strict role-based access control for all managers and executives.
• Partnered with HR stakeholders to gather and translate complex workforce planning and compliance needs into technical Workday report specifications.
• Identified data gaps and reporting inefficiencies in Workday, leading to process improvements that reduced manual data manipulation by 20 hours monthly.
• Owned the end-to-end product roadmap for a Business Intelligence (BI) platform feature, defining the vision, strategy, and go-to-market plan, resulting in 15% higher user adoption.
• Led a cross-functional Agile team (Engineering, Design, Data Science) through all phases of the product lifecycle, from ideation to launch and post-launch optimization.
• Developed and executed automated regression scripts using Kainos Smart Test to validate 200+ Workday objects, ensuring seamless transitions and zero-breakage during major configuration changes and bi-annual feature releases.
• Authored detailed Product Requirements Documents (PRDs) and user stories, translating complex business intelligence needs into clear, actionable development tasks.
• Reduced manual QA effort by 60% by architecting reusable Kainos Smart Test libraries for HCM, Payroll, and Finance; significantly accelerated UAT cycles and stakeholder sign-off for major reporting workstreams.
• Presented product performance reviews and strategic roadmap updates to executive stakeholders, effectively influencing investment decisions and aligning organizational priorities. Client: Ryder System, Inc. / Hexaware Technologies Duration: August 2023 – February 2025
Title: Application Delivery & Support Analyst
Project Overview: Ryder’s Workday serves as the system of record for all Ryder finance data, including customer accounts, invoices, and payments sourced from Ryder’s various billing systems. Responsibilities and Contributions:
• Served as Finance Workday Team Lead, managing client communications and overseeing Workday Finance integration production support.
• Provided daily on-call support for Workday integration failure tickets in the production (PROD) environment.
• Conducted enhancement integration testing using Workday Studio, EIB, and delivered connectors.
• Migrated complex integrations from implementation to the PROD tenant during weekly deployments.
• Implemented calculated fields and role-based access controls in Workday to enhance reporting accuracy for Supply Chain management operations.
• Facilitated communication between Ryder, internal systems, and external vendors to resolve production issues.
• Acted as the primary point of contact for incoming bank statement and payment integrations.
• Configured Workday integrations to sync workforce data with transportation and inventory systems, enhancing cross-functional visibility for Supply Chain management.
• Authored and participated in technical design document review sessions for enhancement integrations.
• Provided knowledge transfer to team members on billing systems, vendor processes, enhancements, and new integration developments.
• Led daily and weekly team meetings, reporting progress and updates to Ryder and Hexaware management.
• Documented Workday processes, configurations, and customizations with detailed technical and functional specifications for new interfaces.
Client: Apple Inc. / TCS, Santa Clara, CA
Duration: November 2022 – July 2023
Title: Workday Team Lead
Project Overview: Led the Workday HR integrations implementation project for Apple, currently in the User Acceptance Testing (UAT) phase.
Responsibilities and Contributions:
• Managed a team of 15 members across onshore and offshore locations.
• Resolved QE failure tickets and provided ongoing support.
• Worked on enhancement integrations using Workday Studio, EIB, and delivered connectors.
• Provided UAT support by troubleshooting integration issues, resolving defects, and ensuring system stability.
• Generated reports and dashboards to monitor integration performance in the UAT tenant.
• Led the team during Day 0 activities and issue resolution.
• Directed the migration of complex integrations from the implementation tenant to the UAT tenant.
• Facilitated communication between Apple, internal systems, and external vendors during the pre-UAT phase.
• Coordinated daily with other track leads, including Custom Apps, Security, Conversion, and QE.
• Authored and participated in technical design document review sessions for enhancement integrations.
• Supported team members with knowledge transfer on systems, vendors, enhancements, and new integration developments.
• Served as a lead participant in daily and weekly team meetings, reporting updates to Apple leads and managers.
• Documented Workday processes, configurations, and customizations with detailed technical and functional specifications for new interfaces.
Client: Giant Eagle, Inc. / Hexaware Technologies
Duration: August 2021 – October 2022
Title: Workday Consultant
Project Overview: Support and enhancement project focused on Workday Payroll, Benefits, Recruiting, Compensation, and HR integrations.
Responsibilities and Contributions:
• Provided on-call support for Workday production failure tickets.
• Developed complex integrations using Workday Studio, EIB, Web Services (SOAP, WSDL), XML, and XSLT for data exchange between Workday and downstream internal/vendor systems.
• Documented Workday processes, configurations, and customizations with detailed technical and functional specifications for new interfaces.
• Generated various reports—Simple, Advanced, and Matrix—based on client requirements.
• Designed, configured, and automated business processes to enhance HCM application functionality.
• Configured Workday security roles and groups to ensure confidentiality and segregation of duties; provided necessary security for ISU accounts.
• Utilized Jira to track issues, manage projects, and automate workflows.
• Developed complex Studio integrations for compensation, demographics, and payroll journals.
• Automated Workday reports to support Supply Chain management operations, enabling real- time visibility into labor costs, headcount, and shift coverage.
• Created reports to extract Workday data and transform it into other formats for diverse business needs.
• Configured and tested Workday Compensation components, including Packages, Salary & Hourly Plans, Bonus, and Merit Plans; extensively worked on Benefit Plans and Open Enrollments.
• Developed a Boomerang Studio integration to cleanse candidate data (e.g., removing special characters from legal and preferred names) during the recruiting and hire employee business processes.
• Troubleshot integration issues and provided support for defect resolution.
• Collaborated with consulting partners on conversion, integration, security, and reporting tasks.
• Developed dashboards for Supply Chain management teams to monitor turnover, training compliance, and operational readiness.
• Authored and participated in design document review sessions.
• Supported team members across various systems, vendors, and development efforts.
• Developed and maintained a Core Connector: Worker integration to transmit full files to an expense management system.
• Actively participated in daily and weekly team meetings. Client: University of Southern California / Deloitte, Los Angeles, CA Duration: October 2019 – July 2021
Title: Workday Financial Consultant
Project Overview: USC’s business transformation initiative aimed to reduce risk, improve efficiency, enable strategic decision-making, and enhance the customer experience. This transformation was driven by Finance Transformation and HCM Optimization efforts, with Workday serving as the university’s unified cloud ERP system for finance, human resources, and payroll services. Responsibilities and Contributions:
• Developed custom reports for financial modules including Procure-to-Pay, Accounts Payable, Accounts Receivable, Business Assets, Grants, and Financial Accounting.
• Designed, enhanced, implemented, and supported integrations for Asset Management and Banking using Workday tools such as EIB (Inbound/Outbound), Core Connectors, Custom Reports, Calculated Fields, Studio, XSLT, and configuration components.
• Built an inbound Studio integration for asset data using files from physical asset scanners, leveraging the Asset_Edit_Data web service and JSON queries for custom fields.
• Coordinated with project leaders, business users, and vendors to gather requirements and implement Workday integrations; tracked and assigned action items to relevant resources and business analysts.
• Integrated Workday data with Supply Chain management to optimize staffing decisions and warehouse productivity tracking.
• Administered AWS Transfer for SFTP, including server setup, S3 bucket creation, directory management, user account provisioning, and SSH-RSA key maintenance based on tenant and user specifications.
• Participated in design sessions, kick-off meetings, and strategic planning discussions.
• Loaded bulk data into implementation tenants using iLoads from legacy system databases.
• Used Jira to track issues, manage projects, and automate workflows.
• Provided user access to security domains and business process permissions as a key implementer.
• Conducted data discovery sessions to gather, analyze, and dissect multiple data sources using Prism Analytics for processing and budgeting practices; extracted key components for analysis.
• Built complex Studio integrations using XSLT, WSDL, XMLT, routers, MVELS, and other components to manage conditional logic in travel expense (Concur) integrations.
• Evaluated and analyzed existing data system processes, recommending optimizations using Prism Analytics.
• Developed API integrations to eliminate duplicate budget entries between Capital Construction and Development’s (CCD) project management system (Builder) and the university’s central financial system.
• Enhanced BIRT reports for USC–Bank of America check processing.
• Managed banking, settlements, and reconciliations by importing BAI2 bank statements via Core Connector and processing auto/manual reconciliations.
• Developed web services-based API integrations between Workday and Salesforce to transmit donor and contribution revenue data bidirectionally.
• Supported Workday Settlements integration to process and manage payments using Student Financials data via the CASHNet payment platform.
Client: Amazon / Accenture, Seattle, WA
Duration: April 2019 – September 2019
Title: Workday Consultant
Project Overview: This project involved the initial implementation of Workday for Amazon’s HR systems. Responsibilities and Contributions:
• Developed five complex Studio integrations.
• Analyzed data requirements, proposed solutions, built prototypes, and deployed approved integrations.
• Managed integration builds, testing, migration activities, and security configurations.
• Configured custom objects and security permissions to ensure proper domain access for ISU accounts.
• Created advanced custom reports for integration and data validation purposes.
• Provided daily support for Workday HCM, Security, and Reporting issues.
• Utilized Report Writer to develop custom reports tailored to HR and integration needs.
• Participated in defect triage calls and resolved integration-related defects.
• Developed ADP custom integrations for payroll payment data in XML format, supporting third- party check printing systems. Leveraged the Payment Data Initialization Service for enhanced performance and configurability.
• Worked across multiple functional areas including HCM, Payroll, Benefits, Recruitment, Compensation, Time, and Absence.
• Collaborated with business owners, subject matter experts (SMEs), and the Security team during requirements gathering and verification stages.
• Built a Core Connector: Worker (CCW) integration to extract employee time tracking data and transmit it to external applications.
• Supported third-party payroll integration (PICOF) and migration to PECI for data transmission to ADP Global View.
• Developed an ADP non-payroll checks printing integration that retrieved CC XML from blobitory, merged partial documents generated by DIS, and aggregated them into a single Merged.xml file—handling scenarios with multiple POs per invoice or multiple requisitions per PO.
• Managed end-to-end processes for candidate recruitment, background checks, and employee onboarding in Workday.
• Created and maintained various calculated fields, including single and multi-instance extracts, related value lookups, expression evaluations, conditional logic, arithmetic calculations, and date formatting.
Client: PennyMac Loan Services, Los Angeles, CA
Duration: October 2018 – February 2019
Title: Workday Consultant
Project Overview: Served as a consultant for the implementation of the accounting center and the design and development of reporting pipelines to process large volumes of Single-Family Loan data from internal systems. Developed Loan Disclosure pipelines to extract production data from base tables, performed transformations at various stages based on individual report requirements, and created final datasets at both the Loan Detail and Aggregated Summary levels. Automated interface controls between reporting applications.
Responsibilities and Contributions:
• Provided maintenance and daily support for Workday HCM business processes including Compensation, Hiring, Performance, Security, and Talent Management.
• Analyzed and prepared project deliverables such as Business Requirement Documents (BRDs).
• Implemented Worker Effective Change Integrations (WECI) to replace Core Connector: Worker
(CCW), capturing the full stack of worker changes by writing and executing custom eligibility criteria to exclude specific workers from downstream systems.
• Designed, configured, and automated business processes to enhance HCM applications, including Hire, Change Job, Termination, and Propose Compensation.
• Tested Core Connector: Worker (CCW) transactions, including cases extending beyond 90 days.
• Configured Workday Core HR, time and pay structures, benefits, absence management, compensation structures, and integrated talent management.
• Generated various types of reports—Simple, Advanced, and Matrix—to meet client requirements.
• Scheduled reports and configured permissions based on client business needs for new implementation initiatives.
• Collaborated with consulting partners on conversion, integration, security, and reporting tasks.
• Configured and tested Workday Compensation components including Packages, Salary & Hourly Plans, Bonus, and Merit Plans.
• Troubleshot integration issues and provided support for defect resolution. Client: The Walt Disney Interactive, Glendale, CA
Duration: April 2018 – September 2018
Title: Workday Consultant
Project Overview: Disney Consumer Products, Inc. is the retail and licensing subsidiary of the Disney Parks, Experiences and Products segment of The Walt Disney Company. Previously, Consumer Products operated as a standalone segment until 2016, after which it became part of Disney Consumer Products and Interactive Media (2016–2018).
Responsibilities and Contributions:
• Gathered requirements, designed, developed, and documented over 20 integrations.
• Provided post-implementation support and delivered enhancements for Workday.
• Developed advanced reports using compensation data sources, analyzing data behavior to tailor reporting outputs.
• Created test cases, assisted customers during testing, and resolved integration-related issues.
• Analyzed complex datasets to identify quality issues and proactively initiated corrective actions.
• Built reports using Workday Report Writer and developed custom integrations with third-party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB) to support HR and Payroll reporting needs.
• Created Core Connector and Document Transformation integrations to convert XML data into CSV format for change files.
• Managed data migration from legacy systems to Workday using iLoads and EIB.
• Designed and implemented calculated fields within reports to extract specific data elements.
• Configured report scheduling and security permissions, ensuring proper authentication and access controls for shared reports.
Client: The Home Depot / Syntel, Atlanta, GA
Duration: April 2017 – March 2018
Title: Technical Consultant
Responsibilities and Contributions:
• Participated in the implementation of PeopleSoft HCM 9.2 and PeopleTools 8.54, including the design, development, and testing of HR, Payroll, Time and Labor, Benefits Administration, Manager Self-Service (MSS), and Employee Self-Service (ESS) modules.
• Conducted fit/gap analysis, reviewed compare reports, and analyzed customizations of online objects; contributed to detailed design, development, testing, troubleshooting, debugging, performance tuning, and production support.
• Designed a comprehensive set of tools to support Agency Security Administrators (ASAs), Employee Data Administrators (EDAs), and Workflow Administrators (WFAs) in managing daily workflow operations.
• Assessed the current workflow status to identify role mapping issues and technical defects, recommending process, configuration, or enhancement changes for improvement.
• Designed and configured the Ad Hoc Payment Approval workflow engine (AWE) with two levels of approval (Manager +1 and Local Compensation Admin); developed new application classes for transaction handlers and user lists.
• Converted custom Crystal Reports into BI Publisher reports to meet evolving business needs. Client: U.S. Securities and Exchange Commission (Federal), Washington, D.C Duration: October 2015 – March 2017
Title: Technical Consultant
Project Overview: EDGAR (Electronic Data Gathering, Analysis, and Retrieval) is the SEC’s primary system for companies and other entities submitting documents under the Securities Act of 1933, the Securities Exchange Act of 1934, the Trust Indenture Act of 1939, and the Investment Company Act of 1940.
Responsibilities and Contributions:
• Participated in the implementation, enhancement, and support of PeopleSoft Financials 9.1.
• Developed an interface to load data into the Requestor Component using Excel to Component Interface (CI).
• Configured workflow rules, roles, and routings for various email notifications, including service mapping changes, reporting updates, approvals, and rejections.
• Created custom ad hoc pages for uploading service catalogs, cost centers, and MSS transactions.
• Performed performance tuning on customized Application Engine and SQR processes. Client: Indigo IT Solutions, Hyderabad, India
Duration: September 2012 – July 2014
Title: Junior Developer
Responsibilities and Technical Expertise:
• Proficient in web front-end technologies including Tag Libraries, Tiles, JSTL, and Spring MVC.
• Experienced with IDEs such as Eclipse and NetBeans, and deployment using Apache Tomcat application server.
• Skilled in application modeling using UML and Rational Rose.
• Hands-on experience with SOAP and RESTful web services.
• Worked with relational databases including MySQL, Oracle, and SQL Server.
• Familiar with operating systems such as Windows, UNIX, and Linux.
• Developed client-side web applications using HTML/HTML5, CSS/CSS3, JavaScript, jQuery, and AJAX.
EDUCATION
• Master of Science in Industrial Management, St. Cloud State University, Minnesota — 2014– 2015
• Bachelor of Technology in Computer Science, TKR College of Engineering and Technology, India
— 2008–2012
REFERENCES Available upon request.
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