SANJAY B. MANDAL
Trade Coordination & Logistics Executive
Kurla West, Mumbai, Maharashtra
+91-899******* ️ ***********@*****.***
PROFESSIONAL SUMMARY
Highly accomplished Logistics and Trade Coordination Professional with over 12 years of experience in global shipping operations, import-export documentation, and compliance management. Demonstrated expertise in managing end-to-end trade processes, optimizing turnaround time (TAT), and ensuring adherence to international shipping regulations. Recognized for strong analytical capabilities, stakeholder management, and the ability to drive operational excellence in fast-paced, high-volume environments. Proven track record of minimizing discrepancies, improving process efficiency, and delivering high-quality service across global logistics networks.
Known for delivering error-free documentation with high accuracy in time-sensitive environments and effectively handling high-volume operations while maintaining strict compliance and service standards.
CORE COMPETENCIES
Global Trade Operations & Compliance
Import & Export Documentation Management
Bills of Lading & Manifest Processing
Freight Audit & Revenue Leakage Prevention
Stakeholder & Client Relationship Management
Process Optimization & TAT Improvement
Discrepancy Analysis & Resolution
Cross-functional Coordination
TECHNICAL SKILLS
MS Excel (VLOOKUP, Pivot Tables, Data Handling)
MS Word & PowerPoint
Shipping Documentation Systems
ERP / Logistics Platforms
PROFESSIONAL EXPERIENCE
Trade Coordination Executive
Bureau Veritas Industrial (India) Pvt. Ltd.
Sep 2017 – Apr 2026
Managed 100–300+ PSI files per month, ensuring strict adherence to turnaround time
(TAT).
Ensured high accuracy in documentation with minimal client escalations.
Spearheaded coordination of Pre-Shipment Inspection (PSI) processes in compliance with international standards.
Collaborated with global stakeholders, exporters, and internal teams for seamless workflow execution.
Proactively identified and resolved discrepancies, reducing delays and improving customer satisfaction.
Strengthened interdepartmental communication with document review teams and logistics officers.
Contributed to process improvements and operational efficiency initiatives. Executive – Documentation
Hyundai Merchant Marine (Global Documentation Centre, Mumbai) Apr 2016 – Aug 2017
Processed high-volume import documentation and billing operations efficiently.
Conducted detailed manifest audits, helping reduce revenue leakage and data discrepancies.
Managed end-to-end documentation lifecycle from cargo manifestation to final invoicing.
Prepared and validated Bills of Lading ensuring regulatory compliance.
Coordinated with customer service and audit teams to resolve operational queries.
Handled vessel closing activities and international filings (AMS, ENS, ACI, AFR). Key Clients Managed: DHL, Kuehne & Nagel, Panalpina, Samsung, Expeditors Executive – Shipping Operations
CMA CGM Shared Services Center India Pvt. Ltd.
Jan 2014 – Feb 2016
Supported high-volume shipment processing operations with strong accuracy.
Executed customs documentation within defined timelines.
Performed freight and commodity audits to maintain data integrity.
Generated performance and productivity reports for operational tracking.
Managed arrival notices and ensured timely import call closures.
Provided training and guidance to new team members, improving team efficiency. KEY ACHIEVEMENTS
Twice nominated for the prestigious Propeller Award (2015) for outstanding performance.
Awarded Employee of the Month (2016) for consistent excellence.
Successfully managed key global clients while maintaining high service standards and compliance.
KEY HIGHLIGHTS
12+ years of experience in shipping & logistics domain
Expertise in handling end-to-end import/export documentation lifecycle
Strong exposure to international trade compliance and global operations EDUCATION
Bachelor of Commerce (B.Com)
University of Mumbai
PROFESSIONAL STRENGTHS
Strong analytical and problem-solving abilities
Excellent stakeholder and client management skills
Ability to work in high-pressure, deadline-driven environments
Adaptable to new technologies and process improvements
High attention to detail and quality assurance
LANGUAGES
English, Hindi, Bengali, Marathi
PERSONAL DETAILS
Date of Birth: 01 December 1988
Marital Status: Married