CRM, EHR
Adaptability
Problem-solving
Communication
Multitasking
Customer Support
90%
85%
80%
90%
85%
80%
Achly Maurice
SKILLS
ABOUT ME
CONTACT ME
EDUCATION
WORK EXPERIENCE
Experienced Customer Service
Representative with a proven track record
of resolving customer issues efficiently.
Excellent communication skills and adept
at using CRM systems. Friendly,
professional, and committed to providing
top-notch service. Works well both
independently and as part of a team.
*************@*****.***
3826 Wilder St, Dallas, TX 75215
Utilized CRM software to manage
customer accounts, track interactions,
and update records accurately.
Collaborated with team members to
address complex issues, ensuring timely
and effective solutions.
Provided exceptional customer support
via phone, email, and chat
August 2019 - May 2023
Baylor University
Belkins
Call Center Agent
June 2022 - September 2023
SKYES
Customer Service Representative
October 2023 - August 2026
Conducted productd emonstrations and
presentations to potential customers.
Address any scheduling conflicts,
increase customer Satisfaction and to
maintain accurate record.
Provided detailed information about
products and services to potential Clients