Azure Cloud Administrator (Windows & Azure)

HARSITA JANGIR

Gurugram, Haryana, India ****************@*****.*** 988-***-**** harsitajangir

Professional Summary

Results-oriented Azure Cloud Administrator with 3.8 years of experience managing enterprise-scale Microsoft Azure infrastructure and Windows Server environments, supporting 200+ VMs across multi-region production environments. Expertise in Azure Virtual Machines, Azure Virtual Desktop (AVD), Microsoft Entra ID, RBAC, VNets, NSGs, Azure Firewall, Azure Backup, disaster recovery, patch management, and infrastructure monitoring. Proven track record of maintaining high availability, SLA compliance, security, and operational resilience through proactive monitoring, incident resolution, and structured change management. Strong troubleshooting, problem-solving, and analytical skills, with a focus on cloud reliability, performance optimization, and continuous improvement. Skills

• Azure & Cloud Infrastructure: Microsoft Azure, Azure Virtual Machines, Azure Virtual Desktop (AVD), VNets, Network Security Groups (NSGs), Azure Firewall, Azure Load Balancer, Storage Accounts, Azure Backup, Azure Monitor, Log Analytics, Alert Rules

& Action Groups, Azure Resource Health

• Identity & Security: Microsoft Entra ID, Azure AD Connect, Role-Based Access Control (RBAC), Multi-Factor Authentication

(MFA), Access Reviews, Active Directory, Group Policy, User Provisioning & Lifecycle Management, Endpoint Security, Antivirus Alert Triage

• Windows Server Administration & Networking: Windows Server 2019, Active Directory Domain Services (AD DS), DNS, DHCP, File Services, TCP/IP, VPN Setup, Network troubleshooting

• Backup & Disaster Recovery: Azure Backup, Commvault, Backup & Recovery, Disaster Recovery (DR) Testing

• Tools & ITSM: Azure Portal, PowerShell, BMC Remedy (ITSM), Commvault

• Professional Skills: Incident Management, Change Management, Patch & Upgrade Management, Root Cause Analysis (RCA), SLA Management, Technical Documentation, Process Improvement

• Soft Skills: Communication, Problem-solving, Multitasking, Cross-team collaboration, Relationship Management, Troubleshooting Experience

Azure Cloud Administrator Gurugram, Haryana, India Tata Consultancy Services January 2023 – Present

• Managed and maintained 200+ Azure Virtual Machines across a two-region production environment for an Australian government client, overseeing provisioning, lifecycle management, performance monitoring, capacity planning, and troubleshooting of business- critical workloads.

• Administered Azure networking infrastructure, including VNets, subnets, NSGs, Azure Firewall, and Load Balancer, applying allow and deny rules to business requirements and performing periodic NSG and firewall rule reconciliation, while maintaining zero unplanned network outages.

• Administered Microsoft Entra ID across 200+ Azure resources, handling user provisioning, password resets, account unlocks, group and application access, RBAC assignments, and MFA policies, granting shared folder and resource access only against verified approvals.

• Provisioned and configured Azure Storage Accounts to client requirements, managing access controls and configuration settings, and troubleshooting VM, storage, and network-layer issues across the Azure estate.

• Configured and supported Azure Virtual Desktop (AVD) environments, building new Host Pools for incoming deployments and managing Session Hosts, Application Groups, FSLogix profiles, and end-user access assignments.

• Executed scheduled Windows OS patching, security updates, and version upgrades across the Azure VM estate through structured change management, achieving 100% patch compliance while minimizing service disruption.

• Configured Azure Monitor alert rules and action groups to surface CPU, disk capacity, service failure, and Resource Health issues before user impact, investigating alerts, performing first-level troubleshooting, and escalating to specialist teams where required.

• Responded to endpoint security alerts by running full security scans on user machines, triaging antivirus detections, and remediating or escalating security issues in line with client security policy.

• Performed daily backup, restoration, and recovery operations using Azure Backup and Commvault, validating backup health and troubleshooting failed jobs, and executed 3 end-to-end Disaster Recovery (DR) drills with documented outcomes to strengthen business continuity readiness.

• Resolved 150+ monthly ITSM tickets through BMC Remedy, addressing login failures, VPN and application access issues, and connectivity incidents, documenting each ticket from creation through closure while meeting SLA targets and reducing recurrence through root cause analysis (RCA).

Azure & Windows Server Projects

• Implemented hybrid identity integration using Azure AD Connect, synchronizing on-premises Active Directory with Microsoft Entra ID to enable unified identity and authentication across cloud and on-premises resources.

• Designed and deployed Windows Server 2019 Active Directory Domain Services (AD DS), including Organizational Units (OUs), Group Policy Objects (GPOs), DNS, and DHCP, supporting centralized enterprise identity and infrastructure management.

• Configured Windows Server file services, including NTFS permissions, shared folder access, and role-based access controls, enforcing least-privilege access across the enterprise environment.

• Diagnosed and resolved Windows Server issues, including Group Policy conflicts, DNS/DHCP failures, and domain connectivity problems, restoring service reliability across user and computer environments. Certifications

• Microsoft Certified: Azure Administrator Associate (AZ-104) • Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800)

Education

Master of Commerce (Business) 2022–2024

Pandit Deendayal Upadhyay Shekhawati University

Bachelor of Commerce 2019–2022

Pandit Deendayal Upadhyay Shekhawati University

Languages

• English

• Hindi

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