Salesforce Developer (Sales, Service, CPQ)

Sai Kishore

Austin, TX — +1-954-***-**** — **********@*****.***

Summary

Salesforce Certified Developer with 5+ years of experience delivering scalable solutions across Sales, Service, Experience and Salesforce CPQ. Skilled in Apex, Lightning Web Components (LWC), Flow Builder, REST/SOAP integrations, MuleSoft, and CI/CD pipelines. Experienced designing scalable, secure Salesforce solutions following governor limits, reusable architecture, and Agile development practices. Technical Skills

Salesforce Development: Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Scheduled Apex, Lightning Web Components (LWC), Aura Components, Visualforce, Custom Metadata Types, Custom Settings Automation: Flow Builder (Record-Triggered, Screen, Scheduled, Autolaunched Flows), Flow Orchestration, Approval Processes

Integrations: REST APIs, SOAP APIs, Platform Events, Change Data Capture (CDC), OAuth 2.0, Named Credentials, External Credentials, Auth Providers, JSON/XML, Web Services, MuleSoft Integration Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Salesforce CPQ Database & Performance: SOQL, SOSL, Aggregate Queries, Governor Limits, Query Optimization, Bulkification, Data Loader, Data Import Wizard

Security & Identity: Profiles, Roles, Permission Sets, Permission Set Groups, Organization-Wide Defaults (OWD), Sharing Rules, Field-Level Security (FLS), Record-Level Security DevOps & CI/CD: Salesforce DX (SFDX), Salesforce CLI, Git, GitHub, Bitbucket, VS Code, Copado, Change Sets Testing & Quality: Apex Test Classes, Test Data Factory, Mock Callouts, Postman, Salesforce Code Analyzer, 90%+ Code Coverage

Web Technologies: HTML5, CSS3, JavaScript (ES6+), Salesforce Lightning Design System (SLDS) Tools & Methodologies: Agile, Scrum, Jira, Confluence, Lucidchart, Technical Documentation, Solution Design, Data Modeling, Code Reviews

Professional Experience

RealPage Inc., Hyderabad, India May 2018 – Aug 2023 Salesforce Developer

Lightning Web Components (LWC) & UI Development

• Designed and developed scalable Lightning Web Components (LWC) using reusable component architecture, Lightning Data Service (LDS), @wire, imperative Apex, and custom events to build responsive and maintainable user interfaces.

• Built reusable UI components for product catalog, pricing, quote management, and order processing, improving consis- tency across multiple Salesforce applications.

• Developed responsive Lightning Experience applications following Salesforce Lightning Design System (SLDS) standards to enhance usability and user experience.

Salesforce Integrations

• Developed and maintained secure integrations with ERP, pricing, inventory, and order management systems using REST APIs, SOAP APIs, Named Credentials, External Credentials, OAuth 2.0, and JWT authentication.

• Implemented Platform Events and asynchronous integration patterns to enable reliable near real-time data synchro- nization between Salesforce and external systems.

• Developed, tested, and troubleshot APIs using Postman while collaborating with integration teams to improve reliability and resolve production issues.

Apex Development & Platform Automation

• Developed Apex Classes, Triggers, Batch Apex, Queueable Apex, and Scheduled Apex following Salesforce best prac- tices, trigger frameworks, and bulkification principles.

• Optimized SOQL, SOSL, and DML operations to improve application performance while ensuring compliance with Salesforce governor limits.

• Created comprehensive Apex Test Classes, Test Data Factory utilities, mock callouts, and maintained production-ready code coverage.

• Automated business processes using Record-Triggered, Screen, Scheduled, and Autolaunched Flows, reducing manual effort and improving operational efficiency.

Salesforce CPQ & Data Management

• Customized Salesforce CPQ by configuring product catalogs, price rules, product rules, quote line editor, pricing automation, and approval processes to support enterprise sales operations.

• Designed and maintained scalable data models using standard and custom objects including Leads, Accounts, Contacts, Opportunities, Quotes, Orders, Assets, and custom objects.

• Optimized relationship queries and data access patterns to improve application scalability and reporting performance. Security, Deployment & DevOps

• Implemented Salesforce security using Profiles, Permission Sets, Permission Set Groups, Organization-Wide Defaults

(OWD), Sharing Rules, Role Hierarchy, and Field-Level Security (FLS).

• Migrated legacy Visualforce pages and Aura Components to Lightning Web Components to modernize the user interface and improve maintainability.

• Managed source-driven development and deployments using Salesforce CLI, Git, Bitbucket, Visual Studio Code, Change Sets, and CI/CD pipelines across multiple environments. Agile Delivery & Collaboration

• Collaborated with Solution Architects, Business Analysts, QA Engineers, Product Owners, and Salesforce Administra- tors throughout Agile Scrum development cycles.

• Participated in requirement gathering, technical design, code reviews, production support, root cause analysis, defect resolution, and continuous application enhancements.

• Contributed to delivering scalable Salesforce solutions by following coding standards, documentation practices, and release management processes.

Certifications

• Salesforce Certified Platform Developer I

• Salesforce Certified Platform App Builder

• Salesforce Certified AI Associate

Education

MS in Computer Science Louisiana Tech University, Ruston, LA 2023 – 2025

Bachelor of Technology in Information Technology MGIT, Hyderabad, India 2014 – 2018

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