Dedicated Team Captain and Operations Leader

Danielle bolden

Sandpoint, ID ***** +1-986-***-**** ***********************@*****.***

Professional Summary

Team Captain, Team Lead 5+ years,

Management Positions 20+ years, Customer Service 30 years. 15 years of manufacturing experience. CPR certified

trauma EMT prior. long term care provided three years

Work Experience

Store manager

Fresh venture DBA Subway Ponderay, ID

May 2024 to June 2026

Store manager did scheduling ordering supplies took store from 55 rating to a 95 rating.

Housekeeping/Laundry

Valley Vista Sandpoint, ID

May 2021 to May 2024

• Performed thorough cleaning tasks.

• Coordinated with maintenance department

Manufacturing Machine Operator

Scentsy Boise, ID

March 2020 to September 2022

Ran machine and the line that filled the scented liquid wax into the clamshells, which then ran down the line was cooled

then labeled and boxed.

Fraud Investigator

Sykes Capital One Call Center Boise, ID

January 2014 to February 2020

Investigated fraud cases and brought to final resolutions. Used high profile software to research details ( same software

the police use in their cars)

Bottle line packaging

Thorne Research Dover, ID

July 2010 to January 2020

Pulled bottles off the line and packaged in boxes. Affixed labels on bottles, sealed boxes on Stocked on pallets for outgoing

shipments

Store Manager

Lee, Lee & Lee

March 2007 to March 2010

Started by cooking in restaurant section of the store for first 2 years, then moved to the merchandise side cashiering

and from there to the store manager as I could fill all the positions if needed. Office Manager

Hauge & Hassain

January 1997 to May 2003

A/R/, A/P, General Ledger, Payroll, Billing, Estimates, Multi-Phone Lines, faxing and filing, business taxes and dispatching.

Education

all (High school diploma or GED)

Renton High School Renton, WA

September 1986 to June 1990

Office (Degrees)

Business Computer Training Institute, Bellevue College Penn, PA

Skills

Customer service Management Housekeeping management Microsoft Office Hospitality

Store management Computer skills Cleaning Commercial cleaning General ledger accounting

Supervising experience Leadership Laundry Caregiving Typing Medical terminology

Languages

English

Certifications and Licenses

Driver's License

EMT Certification

Additional Information

Authorized to work in the US for any employer

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