IT Infrastructure & Procurement Manager
Resume:
PROFILE SUMMARY
Experienced IT Infrastructure & Procurement Manager
with over 15 years of proven expertise in IT services, service delivery and vendor management. Skilled in IT infrastructure oversight, Google Workspace
administration, ManageEngine and BMC Remedy-based
asset & service management, and end-to-end IT
procurement including software/SaaS licensing, renewals and contract management. Strong in IT helpdesk
management, AD domain and mailbox provisioning, asset lifecycle and employee onboarding/exit processes. Adept at MIS reporting, SLA monitoring, ISP coordination and driving procurement compliance to improve operational efficiency.
2025 -
Present
WORK EXPERIENCE
ARCHANA NATHA
SAWANT
P R O C U R E M E N T S P E C I A L I S T
CONTACT
Mumbai, INDIA
******.**********@*****.***
16 Years of experience
EDUCATION
2017
B.C.A. - Computer Applications
(General)
Tilak Maharashtra University
KEYSKILLS
IT Procurement
IT Asset
Management
ITIL
Domain Management
Project Management
IT Vendor Management
IT Operations
Management
ManageEngine
BMC Remedy
Procurement Specialist
ASEC India
Manage software procurement
lifecycle including purchase
requisitions, renewals, quote collection,
and purchase order execution.
Perform quote comparisons, SKU
validation, and track contract metadata
such as term, auto-renewal and notice
dates.
Maintain procurement intake tracking
and purchase pipeline visibility to
enforce renewal discipline and prevent
surprise spend.
Drive savings tracking and ensure
contract routing and compliance with
approval workflows and preferred
2018 - 2025
2015 - 2018
Workspace
Service Desk
Management
SaaS Procurement
MIS
Reporting
Active
Directory
Service Now Ticketing
Servicenow Discovery
CERTIFICATIONS
ITIL Foundation Certificate in IT
Service Management
Service Now ITSM Certification
LANGUAGE
Marathi
Hindi
English
HOBBIES
Technical Blogging
Mentoring
Reading
vendor policies.
IT Procurement Manager
H K Designs India
Oversee IT infrastructure to ensure
smooth operations, security and
optimal performance across locations.
Manage G-Suite (Google Workspace)
admin tasks including user
provisioning, email configurations and
security controls.
Lead IT implementations and manage
the IT helpdesk and ticketing portal to
track and resolve user requests.
Handle procurement and vendor
management for IT materials including
quotations, PO generation and vendor
payments.
Manage asset lifecycle, employee
onboarding and exit processes
including AD domain creation and
asset retrieval.
Maintain MIS, downtime and SLA
reports and coordinate with ISPs for
connectivity issues.
Worked on ManageEngine and BMC
Remedy for IT asset and service
management.
Procurement Executive
Firestar Diamond International Pvt. Ltd.
Managed IT helpdesk operations:
logged calls, assigned tickets to
engineers and tracked resolutions to
meet service standards.
Coordinated with OEMs/venders (HP,
Dell, Lenovo, Ricoh) for part
replacements and warranty/AMC
follow-ups.
Oversaw network and voice
connectivity, maintained escalation
matrix and coordinated site shifts for IT
infra.
Handled procurement, asset tagging,
license tracking and monitoring of
2014 - 2015
2014 - 2014
2010 - 2014
warranty/AMC details.
Coordinated IT infrastructure
deployments at new sites and obtained
customer sign-offs.
Generated MIS, team productivity and
purchase reports for performance
analysis and process improvements.
CSR Executive
Solution Enterprises Pvt. Ltd.
Logged and tracked calls for pan-India
services, assigned calls to engineers
and captured updates to ensure timely
resolution.
CSR Executive
Allied Digital Service Pvt. Ltd.
CSR Executive
Paths Enterterprise
Contact this candidate