Customer-Focused Café Team Member

ARSHAAN HUSSAIN

Mission, TX 210-***-**** ****************@*****.***

PROFILE

Friendly, dependable team member with hands-on experience in fast-paced, customer-facing environments. Comfortable working registers, food prep, and front-line service during high-volume rush periods. Strong communicator who adapts easily to different customers and age groups, with a Food Handler Certification and a track record of reliability and teamwork.

CUSTOMER SERVICE & TEAM EXPERIENCE

Front-of-House Team Member Chick-fil-A – Sharyland Towne Crossing May 2025 – Sep 2025; Mar 2026 – Present

•Deliver fast, accurate, and friendly service to customers in a high-volume restaurant, staying calm and organized during peak rush hours.

•Work closely with a team of coworkers to keep lines moving, orders correct, and the dining area clean and welcoming.

•Handle customer questions and concerns directly, following company standards for hospitality and food safety.

Summer Recreation Aide City of Mission Boys & Girls Club May 2025 – Aug 2025

•Supervised and led daily activities for groups of up to 15 children ages 5–12, including sports and structured programming.

•Interacted with parents and guardians daily, communicating clearly about schedules, behavior, and activities.

•Adjusted tone and approach on the fly to keep different ages and personalities engaged and safe.

Hospital Volunteer Mission Regional Medical Center Sep 2025 – Present

•Greet and assist patients and visitors across general hospital floors, often as their first point of contact.

•Support staff with day-to-day needs while maintaining a calm, courteous presence in a fast-paced setting.

LEADERSHIP & PUBLIC-FACING ACTIVITIES

Fundraising & Volunteer Chair Pre-Medical Society, UTRGV May 2025 – Present

•Organize community volunteer events and fundraising campaigns, coordinating logistics with vendors and volunteers.

•Present new programs to student groups, speaking regularly in front of large audiences.

Cultural Officer Indian Cultural Association, UTRGV Apr 2025 – Present

•Plan and host cultural events, managing logistics and public presentations for large campus audiences.

3rd Grade Teacher Local Mosque – Islamic Sunday School 2024 – 2025

•Independently planned and taught weekly lessons to a full classroom for a full academic year.

•Practiced patience and clear communication while managing a room of young students.

Youth Mentor United Way Youth Mentorship Program 2023 – 2024

•Mentored local youth one-on-one, breaking down material into terms students could understand.

•Tracked individual progress and adapted approach to keep each student engaged.

SKILLS

Customer Service: Register & POS operation, food handling & prep, order accuracy under pressure, conflict de-escalation, active listening

Languages: Fluent in English, Urdu & Hindi; conversational Spanish

Other: 90 WPM typing, Microsoft Office Suite, classroom & group management, scheduling flexibility

CERTIFICATIONS

Food Handler Certification • BLS – Basic Life Support (American Heart Association) • OSHA Certification (Workplace Safety)

EDUCATION

University of Texas Rio Grande Valley Edinburg, TX Aug 2024 – Present

B.S. in Biology, Minors in Chemistry & Business Administration GPA: 3.7 Dean's List: Fall 2024 – Present

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