Certified Mobile Phlebotomy & Dispatch Technician

UNIQUA SESSION

Terrell, Texas *****

972-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Certified Phlebotomy Technician with extensive healthcare experience across hospital, laboratory, physician-office, mobile, outpatient, and community settings. Experienced in venipuncture, skin puncture, specimen collection and processing, biometric screenings, COVID-19 testing and vaccination, patient care, laboratory operations, and electronic medical records. Proven leadership experience as a float lead, supervisor, trainer, mentor, and dispatch coordinator. Strong ability to work independently in mobile environments while maintaining patient safety, specimen integrity, confidentiality, and quality standards. Recognized for strong communication, organization, critical thinking, and problem-solving skills.

CORE COMPETENCIES

●Certified Phlebotomy Technician

●Venipuncture & Skin Puncture

●Blood & Specimen Collection

●Mobile Phlebotomy

●Laboratory Specimen Processing

●Specimen Labeling & Handling

●Patient Care & Vital Signs

●Biometric Health Screenings

●COVID-19 Testing & Vaccination

●Dispatch & Scheduling Coordination

●Staff Training & Mentoring

●Patient Registration & Data Entry

●HIPAA & FERPA Compliance

●Electronic Medical Records / EPIC

●Medical Office Support

●Quality & Safety Procedures

●Patient Communication

●Critical Thinking & Problem Solving

●Organization & Time Management

PROFESSIONAL EXPERIENCE

Cura Diagnostic Laboratory — Mesquite, Texas

Certified Mobile Phlebotomy Technician / Dispatch Coordinator

June 2025 – January 2026

●Traveled to patient homes, physician offices, assisted living facilities, and other locations to collect blood and other specimens.

●Performed specimen collection while following established safety, infection-control, and specimen-handling procedures.

●Coordinated scheduling and logistics for mobile phlebotomists.

●Dispatched routine and STAT patient appointments to field staff.

●Organized staff routes to support timely patient service and efficient daily operations.

●Communicated with field personnel regarding schedules, assignments, and changing service needs.

Arlington ISD – Dan Dipert Career and Technical Center — Arlington, Texas

Health & Science Teacher

January 2025 – April 2025

●Assisted students with developing effective study methods and improving academic performance.

●Evaluated student accomplishments and monitored academic progress.

●Maintained student records and completed progress reports and report cards.

●Supported students in developing foundational knowledge and skills related to health and science.

Quest Diagnostics — Arlington, Texas

Phlebotomy III Float Lead

January 2023 – December 2024

●Provided phlebotomy coverage at Patient Service Centers, physician offices, and other locations based on operational needs.

●Performed high-quality venipunctures and prepared specimens for laboratory testing.

●Collected specimens according to established procedures and quality standards, including drug screens, biometric screenings, and insurance examinations.

●Entered billing information and collected patient payments when required.

●Coached, mentored, and trained new employees in phlebotomy procedures and workplace practices.

●Served as a resource and point of contact for onsite staff.

●Communicated staffing and operational concerns to group leads and supervisors.

●Traveled between multiple locations to provide coverage and maintain continuity of patient services.

Gene-IQ — The Colony, Texas

COVID-19 Testing & Vaccinator

August 2021 – May 2022

●Administered COVID-19 vaccinations in an outdoor drive-through clinic serving the general public.

●Reviewed pre-vaccination questions and provided general vaccine-related information.

●Administered vaccinations to scheduled patients and walk-ins.

●Prepared and managed vaccine doses for distribution among vaccinators.

●Supported efficient patient flow and safe vaccination practices.

DOCS (Dentrust Optimized Care Solutions) — Austin, Texas

Lead Supervisor / COVID Tester

December 2020 – January 2022

●Assisted clients with registration and completion of rapid COVID-19 testing.

●Accurately interpreted and entered COVID-19 test results.

●Maintained required documentation while following HIPAA and FERPA compliance standards.

●Assisted with investigations involving positive COVID-19 cases and potential exposures.

●Provided supervisory and operational support to testing personnel.

UT Southwestern Medical Center / Club Staffing — Boca Raton, Florida

Certified Phlebotomy Technician — Contract

May 2021 – July 2021

●Performed venipunctures on inpatient populations to obtain blood specimens for laboratory testing.

●Demonstrated proper phlebotomy techniques and safe use of collection equipment.

●Completed computer data entry and telephone communication.

●Performed early-morning laboratory specimen runs from 5:00 a.m. to 7:00 a.m.

●Performed additional duties as assigned by department management.

Loyal Source Government Services / Dallas VA Medical Center — Dallas, Texas

Certified Phlebotomy Technician — Contract

October 2019 – May 2020

●Performed venipunctures on Veteran patients of all ages to obtain blood specimens.

●Demonstrated proper phlebotomy techniques and safe use of laboratory collection equipment.

●Completed computer data entry and telephone communication.

●Performed morning laboratory runs from 5:00 a.m. to 7:00 a.m.

●Followed departmental procedures and performed additional duties as assigned.

Abasi Home Healthcare — Terrell, Texas

Patient Care Attendant

August 2019 – March 2021

●Assisted patients with activities of daily living, including grooming, dressing, and personal care.

●Provided individualized support to patients in their homes.

●Assisted with basic household tasks patients were unable to complete independently.

●Maintained a professional, compassionate, and patient-focused environment.

Onsite Health Diagnostics — Dallas, Texas

Biometric Diagnostic Screener

September 2016 – October 2019

●Performed onsite health screenings for employees of various organizations.

●Set up clinical workstations, equipment, and supplies before screenings.

●Performed venipuncture and finger-stick blood collection.

●Collected urine specimens when required.

●Maintained professional patient interactions and adherence to established screening procedures.

Dallas Regional Medical Center — Mesquite, Texas

Certified Phlebotomy Technician

March 2017 – May 2018

●Performed skin punctures and venipunctures on patients of all ages.

●Collected, labeled, processed, sorted, and transported laboratory specimens.

●Performed computer data entry, telephone communication, and related clerical duties.

●Processed microbiology, immunology, hematology, coagulation, urinalysis, chemistry, and blood bank specimens.

●Loaded specimens onto automated laboratory instrumentation according to established procedures.

●Picked up and sorted specimens from multiple hospital departments.

●Completed early-morning laboratory runs from 3:00 a.m. to 6:30 a.m.

●Followed established laboratory safety, quality, and specimen-handling procedures.

Metro-Stat Diagnostics Lab — Garland, Texas

Certified Mobile Phlebotomist

April 2015 – October 2015

●Performed mobile blood, urine, and other specimen collections.

●Handled specimens according to established safety and compliance procedures.

●Traveled independently to multiple locations for STAT assignments.

●Maintained confidentiality of patient and medical information.

●Promoted compliance and safety practices among employees and coworkers.

UT Southwestern Medical Center — Dallas, Texas

Physician Communication Coordinator

February 2013 – April 2015

●Handled confidential and sensitive medical information appropriately.

●Triaged emergency calls from hospitals involving various code situations.

●Received and dispatched calls for an after-hours answering service.

●Operated telephone and computer systems to document calls and messages.

●Received and directed incoming switchboard calls for campus and affiliated institutions.

●Communicated effectively with medical facilities, physicians, staff, and callers.

AIDS Arms / Peabody Health Center — Dallas, Texas

Phlebotomist / Front Desk Receptionist / CMA

April 2012 – July 2013

●Performed non-nursing patient care activities in a clinical setting.

●Collected patient vital signs and performed blood draws and specimen collection.

●Administered immunizations as directed.

●Performed laboratory procedures and diagnostic testing.

●Provided front-office and clinical coverage as needed.

●Supported patient flow, administrative tasks, and clinical operations.

●Completed training through an accredited Medical Assistant training program.

Parkland Health and Hospital Systems — Dallas, Texas

Certified Medical Assistant / Phlebotomist

March 2008 – April 2012

●Provided direct patient care in Medical, HIV/AIDS, and Mental Health clinic settings.

●Assisted physicians during patient visits and performed assigned patient care activities under clinical supervision.

●Worked in a secure clinical environment serving mental health inmate populations.

●Provided communication and clerical support to patients and clinical staff.

●Registered patients and maintained patient information in EPIC electronic medical records.

●Supported efficient operation of medical and specialty clinics.

EDUCATION

High-Tech Career Institute — Irving, Texas

Medical Assistant Training January 2005

CERTIFICATIONS & CREDENTIALS

National Phlebotomy Certified Examination (NPCE)

Certified Phlebotomy Technician May 2025

American Heart Association

BLS/AED Certified May 2026

Additional Credential

●Certified Phlebotomy Technician

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