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Customer Service Associate & Retail Management

Location:
Detroit, MI
Posted:
September 12, 2026

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Resume:

CURRICULUM VITÆ

JONATHAN KIWELE MBIYA

313-***-****

************@*****.***

Personal Details

Surname: Mbiya

Middle name: Kiwele

First Name: Jonathan

Date of birth: 09 Dec 1999

Gender: Male

Address: Taylor, MI

Cellphone: 313-***-****

Email address: ************@*****.***

Marital status: Single

Health: Excellent

Dependents: None

Nationality: Congolese

Religion: Christianity

Home Language: French

Other Languages: English

Swahili

Afrikaans

Lingala

Criminal record: None

Educational details

Tertiary Qualifications:

Cape Peninsula University of Technology

Student number: 215225848

National Diploma: Retail Business Management (one year completed) Subjects passed: Retail Business Management

Business Management

End-User Computing

Financial Accounting

Personal Selling

Communication

Higher Certificate: COMNET IT Essentials A+

Duration of course: one year (six months completed) Secondary Qualifications:

School attended: Windsor High School

Address: Smuts road, Rondebosch East, 7780

Telephone: +27-21-696-****

Fax: 086-***-****

Email: ***********@*****.***

Grade 12 - National Senior Certificate

Chosen subjects: Mathematical Literacy

Business Studies

Computer Application Technology

Engineering Graphics and Design Computer skills

MS Word : excellent

MS Excel : excellent

MS PowerPoint : excellent

Employment History

Name of firm: Alhambra Restaurant & Coffee Shop

Job title: Barista/Waiter

Duration: Dec 2014 – Sept 2017 (full- time)

Reference: Nashieta Meyer/ Faeez Meyer

Managers

+27-21-697-****

+27-21-829-****

Name of firm: Hard Rock Cafe

Job title: Host

Duration: Oct 2018 – Feb 2019

Reference: Pitshou/ Bob Ndungi

Managers

+27-21-140-****

Name of firm: Amazon Development Center

Job title: Customer Service Associate

Duration: June 2019 – Nov 2019

Name of firm: Consulmet DRC

Job title: Logistics

Duration: April 2020 – June 2021

Reference: Jacque Maloba - HR

+243-**-***-****

+243-**-***-****

Name of firm: General Mining Limited

Job title: Office Administrator

Duration: July 2021 – June 2022

Reference: Jacque Maloba – HR

+234-**-***-**** +234-**-***-****

Name of firm: DTW1 Amazon Fulfillment Center

Job title: Warehouse Associate

Duration: Aug 2023 – Present

Hobbies and Interests

Rugby, soccer, running, reading and cooking. Developing financial management skills as well as improving my people skills, facing new challenges and expanding my knowledge. Objectives

To rise above my circumstances, be successful in my future endeavors and aspirations. To inspire, change lives and become a great leader.

Self-description

I am honest, polite, responsible, disciplined, ambitious, peaceful and friendly. I take pride in the way I present myself and in everything I do. I see every challenge as an opportunity to grow and can work well under pressure. I’m patient, tolerant, well spoken, reliable, flexible and hardworking. I enjoy learning new things as well as putting smiles on people’s faces. I’m a fast learner, an attentive listener and I pay close attention to detail.



Contact this candidate