Learning & Development Program Director

SHILPI CHANDA

Learning & Development Training & Facilitation Program Management Employee & Community Engagement Communications

980-***-**** *********@*****.*** linkedin.com/in/shilpichanda

PROFESSIONAL SUMMARY

Learning & Development and Program Management professional with over a decade of experience designing and facilitating training, workshops, and engagement programs for diverse audiences. Skilled in curriculum and program design, adult learning facilitation, stakeholder and employee engagement, coaching, and cross-functional communications. Proven track record coordinating 500+ programs and events from needs assessment through delivery and evaluation, building partnerships across organizational and community stakeholders, and translating complex ideas into clear, engaging learning experiences. Comfortable operating independently or cross-functionally, with a consistent record of taking on organizational leadership roles — from communications and sales coordination early in career, to founding and directing multi-program organizations. Adaptable across L&D, HR, training, community engagement, and operations functions in media/entertainment, education, wellness, and non-profit sectors.

CORE SKILLS

•Learning & Development (L&D) Strategy

•Training & Curriculum Design

•Workshop & Meeting Facilitation

•Adult Learning Principles & Instructional Design

•Employee & Stakeholder Engagement

•Coaching & Mentoring

•Program & Project Management

•Needs Assessment & Program Evaluation

•Community & Partnership Development

•Client Relations & Business Development

•Event Planning & Execution

•Internal & External Communications

•Volunteer & Team Coordination

•Documentation & Reporting

•Cross-Functional Collaboration

•Digital Communications & Outreach Strategy

PROFESSIONAL EXPERIENCE

Founder & Program Director — Shilpi Chanda International LLC Jan 2022 – Present

•Design and direct multi-track learning, wellness, and leadership development programs, from needs assessment through delivery and evaluation.

•Facilitate training sessions and workshops for diverse audiences, applying adult learning principles to improve engagement and retention.

•Build and manage relationships with community partners, participants, and collaborators to support program goals.

•Develop program plans, schedules, and communication materials; oversee timelines, resources, and logistics for virtual and in-person delivery.

Program Director — Niagara Canada International Film Festival (NCIFF) 2023 – 2026

•Supported festival programming, community engagement initiatives, and day-to-day event operations.

•Served as a communications point of contact across artists, sponsors, partners, and volunteers.

•Coordinated schedules and logistics for cultural programs, presentations, and public events.

•Built relationships with community groups to support turnout and program delivery.

Artistic & Program Director — Shilpi Creative Rhythm Mar 2014 – Jan 2022

•Designed and led creative, cultural, and educational training programs involving participants, instructors, partners, and volunteers.

•Coordinated 500+ workshops, performances, and training events, overseeing curriculum, scheduling, vendors, and logistics.

•Developed inclusive programming and outreach strategies to grow participation across diverse communities.

•Led projects end-to-end, from initial planning through successful completion and evaluation.

Health Education Program Coordinator — Independent Health Coach Apr 2020 – Jan 2022

•Designed and delivered wellness education programs and workshops supporting behavior change and skill development.

•Created educational/training resources and led both individual coaching sessions and group facilitation.

•Supported participants through goal-setting, progress tracking, and accountability systems.

Senior Communication Officer — Omniglobe International Pvt. Ltd. Jan 2013 – Apr 2013

•Developed internal and external communication materials supporting organizational initiatives and employee engagement.

•Coordinated cross-team communications and supported reporting for leadership.

Communication Officer — Omniglobe International Pvt. Ltd. Jan 2012 – Jan 2013

•Prepared business communications, reports, and documentation supporting corporate operations.

•Assisted with organizational projects and cross-team coordination.

Team Lead — Safeway Consultancy Jan 2011 – Jan 2012

•Coordinated daily operations, workflow, and team activities; trained and guided team members toward operational goals.

•Supported reporting and process improvement initiatives.

Assistant Sales Manager — Bastab Group Sep 2009 – Dec 2010

•Managed client relationships and supported sales coordination and business development activities.

•Communicated with customers to identify needs and provide solutions; maintained records and follow-ups.

COMMUNITY LEADERSHIP & VOLUNTEER EXPERIENCE

•Chair, Engagement & Equity — Tualatin Hills Park & Recreation District (THPRD)

•President — Bethany School Parent Teacher Organization (BSPTO)

•Art Literacy Coordinator & Trainer — Bethany Elementary School

EDUCATION

Bachelor of Computer Applications (BCA) — Makhanlal Chaturvedi National University of Journalism and Communication, India

CERTIFICATIONS

•Master Certified Health Coach — Dr. Sears Wellness Institute (Adults & Seniors, Families & Pregnancy Specialties)

•Certified Yoga Teacher — Yoga Renew

•Certified Business Mentor — MicroMentor SCORE

TECHNOLOGY

Microsoft Office Suite • Google Workspace • Canva • Wix • Digital Communication & Virtual Collaboration Tools

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