Detail-Oriented Unit Secretary and Scheduler

MH

MARGEANA HESTER

***************@*****.*** 1-501-***-**** Pearcy, USA 71964

Detail-oriented Unit Secretary experienced in patient scheduling and telephone reception, with a focus on maintaining confidentiality and HIPAA compliance. Enhanced communication between departments to improve workflow and support clinical staff in delivering quality patient care. Provided comprehensive support to patients, addressing their needs and ensuring efficient operations.

• Patient scheduling

• Telephone reception

• Incoming call reception

• Patient documentation

• Take vital signs

• Organization

• Customer service

National Park Medical Center Hot Springs,

USA

Unit Secretary

08/2011 - 11/2025

• Coordinated patient scheduling and managed appointment systems efficiently. Managed telephone reception, greeting callers and directing inquiries to appropriate personnel.

•

• Recorded patient weights accurately during routine check-ins to monitor health.

• Streamlined office operations through effective organization skills. Processed medical records and maintained confidentiality in compliance with HIPAA regulations.

•

Supported clinical staff by maintaining accurate inventory of medical supplies and equipment.

•

Facilitated interdepartmental communication to improve workflow and coordination of patient care.

•

UofA Hope Hope, AR

Applied Science Funeral Service

National Park College Hot Springs

Applied Science Funeral Service

Lake Hamilton High School Pearcy, AR

High School Diploma

National Park College Hot Springs, AR

Associate of Arts

RMA/Unit Secretary, Renewed, 10/01/23

Summary

Skills

Experience

Education

Certifications

Contact this candidate