Senior HR Manager

PRACHI KARKHANIS, PHR

Senior HR Professional with 10+ years of experience.

EDUCATION AND CERTIFICATIONS

HR Certification: PHR Certification from HRCI, March 2019

Highest Education: Masters in Human Resources (2012)

Graduation: Bachelor of Commerce-Banking & Insurance (2007)

Professional Summary:

Strategic and solutionsfocused Human Resources leader with extensive experience overseeing multistate and global HR operations. Skilled in compliance, organizational development, talent management, and HRIS transformations that streamline processes and elevate employee experience. Trusted partner to executive leadership, driving peoplecentric strategies that support business growth, cultural alignment, and operational excellence.

CAREER HIGHLIGHTS

Led a nationwide HR training initiative achieving a 96% participation rate and earned written commendation from the CHRO for exceptional execution.

Drove process excellence by identifying systemic losses and launching an insurancepolicy cancellation optimization project, reducing weekly policy cancellations by 33%.

Streamlined operational workflows by automating recurring processes using Bloomberg and Reuters financial systems; the initiative was nominated for a Bronzelevel LEAN Project award.

Core Skills

HR Leadership & Strategy: Global HR operations, organizational development, workforce planning, executive partnership

Compliance & Employee Relations: Multistate and international labor laws, investigations, audits, LOA/FMLA, workers’ compensation, OSHA

Talent Management: Recruitment, onboarding, performance management, succession planning, training & development

HR Operations: Policy design, handbook development, benefits administration, open enrollment, immigration support

HRIS & Systems: ADP, UltiPro (UKG), Jobvite, Taleo, Gusto; HRIS transitions and implementation

Process & Program Management: HR projects, process optimization, change management, crossfunctional collaboration

Leadership & Communication: Team management, employee engagement, culture building, customer success management

EXPERIENCE

Senior HR Manager, Operations & Talent Leader- DeltaTrak, Inc. · Pleasanton, CA · September 2024 – Present

Develop and execute global HR strategy aligned with organizational objectives, spanning workforce planning, talent management, and employee engagement across multiple regions

Lead HRIS transformation through ADP implementation, streamlining HR operations and reporting capabilities

Establish compliance frameworks addressing labor laws and employment regulations across all operating regions

Partner with senior leadership to integrate HR initiatives with business strategy, providing guidance on organizational culture and employee relations

Design performance management systems driving employee engagement and high performance

Oversee global recruitment and onboarding processes, ensuring regulatory compliance in each market

Managed Leave of Absence programs in full compliance with federal, state, and local regulations, ensuring accurate administration and seamless employee support.

Developed and published a comprehensive multistate employee handbook aligned with all applicable state and local labor laws.

HR MANAGER MatchPoint Solutions · Pleasanton, CA · September 2020 – October 2023

Directed HR operations across all 50 U.S. states for a team of 3, managing onboarding, benefits administration, employee relations, immigration, and compliance

Authored multi-state employee handbook aligned with federal and state-specific labor laws

Migrated onboarding systems to improve new-hire experience and reduce administrative overhead

Managed LOA, FMLA, workers' compensation, OSHA compliance, and all HR audits

Led Customer Success team of 3, bridging communication between the company and employees

Partnered with senior management on annual strategic planning and HR initiatives

HUMAN RESOURCES GENERALIST Cheetah Technologies, Inc. · San Francisco, CA · March 2018 – July 2020

Processed bi-weekly payroll for 200+ employees, including bonuses, commissions, and leave payouts

Migrated benefits administration from a small broker to a large-group insurance broker, improving coverage options and cost efficiency

Recruited 200+ warehouse employees within one year to support rapid operational growth

Managed end-to-end benefits cycle: enrollment, terminations, COBRA, invoice reconciliation, and monthly reporting

Maintained HR compliance documentation and conducted new-hire orientations

RECRUITER / HR COORDINATOR Impark · San Francisco, CA · August 2017 – March 2018

Executed full-cycle recruitment in a high-volume environment using ADP and Taleo

Completed mass hiring project within 3 weeks, filling critical operational roles

Administered employee paperwork including benefits enrollment, W-4s, direct deposit, and I-9 verification

10 years of HR experience in India, details available upon request.

L&T Financial Holdings (Mumbai, India) October 2015 - February 2017

Learning & Development (Corporate Trainer)

ICICI Lombard General Insurance Company (Mumbai, India) October 2012 - October 2015

Regional Training & Development Manager

State Street Syntel Services Pvt. Ltd (Mumbai, India) March 2008 – October 2012

Senior Associate &Trainer

-AUTHORISED TO WORK FOR ANY US EMPLOYER

PHONE: +1-415-***-****

EMAIL: ******.***********@*****.***

ADDRESS: San Ramon, CA 94583

Linkedin: prachi-karkhanis-phr-649b6581

Visa Type: USA Permanent Resident

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