Remote Administrative Operations & Records Coordinator
Resume:
Matthew Mendoza
+469-***-**** • *****************@*****.*** • Dallas, TX
Summary
Professional Administrative Operations specialist with 8 years of experience delivering high-level support and accurate Corporate Documentation. Expert in Digital Record Keeping and Data Entry with a strong focus on Remote Workflow Management and computer proficiency. Dedicated to maintaining operational efficiency and providing exceptional Administrative Support in a Remote Workforce environment. Work Experience
Vehicle Registration Coordinator January 2022 – Present PENSKE, REMOTE
Maintain comprehensive and up-to-date records of vehicle titles and registration numbers using specialized software and Microsoft Office.
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Participate as the primary liaison between the organization and regulatory bodies to ensure the resolution of registration-related issues.
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Prepare and submit essential Corporate Documentation, including title transfers and tax forms, while managing high-volume Data Entry for federal authorities.
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Partner with fleet management teams to streamline Administrative Operations and ensure all fleet registration needs are met efficiently.
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Customer Service Representative January 2019 – January 2022 ADMINISTRATIVE RESOURCE OPTION, OFFICE/HYBRID
Provided exceptional Administrative Support by maintaining a professional, empathetic, and solution-focused approach to all customer interactions.
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Assisted customer inquiries via phone and email, utilizing G Suite and CRM Software to ensure prompt Remote Workflow Management.
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Operated postage equipment and maintained accurate logs for all mail transactions to ensure timely Digital Record Keeping and delivery.
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Ensure high standards of data integrity for mail logs and transaction histories, supporting overall organizational workflow.
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Service Writer / Porter January 2016 – January 2019 AUTONATION FORD, ON-SITE
Interacted directly with customers to provide detailed service information and process orders within the service department's management software.
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Conducted comprehensive vehicle equipment inspections and documented results to ensure compliance with safety regulations.
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Ensured compliance with state laws by maintaining meticulous records of vehicle operations and safety requirements for customers.
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Participate in regular team training to enhance computer proficiency and administrative efficiency in a fast-paced environment.
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Education
January 2015 – January 2017
COLLIN COUNTY COMMUNITY COLLEGE
High School Dipolma January 2009 – January 2013
LITTLE ELM HIGH SCHOOL
Additional Skills
Core Administrative Skills: Administrative Support, Data Entry, Digital Record Keeping, Administrative Operations, Corporate Documentation
Technical & Digital Tools: Microsoft Office, G Suite, CRM Software, Computer Proficiency, Remote Workflow Management
Professional Competencies: Remote Workforce Collaboration, Spanish (Fluent), Leadership, Critical Thinking, Adaptable
Languages
• Spanish - Fluent
Awards & Achievements
Administrative Resource Option Employee Of The Month: Recognized for exceptional customer service and dedication to consistently exceeding performance expectations
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