Remote Data Entry Clerk & Claims Specialist

CHRISTA E. KNOLL **** JOHN STREET

PALMER TOWNSHIP, PA 18045

Cell: 973-***-****

*************@*****.***

PARALEGAL

Expertise in Legal Administration / Office Management / Paralegal Administrative Professional with more than 15 years’ experience in a broad spectrum of administrative, legal and organizational activities, including but not limited to the following:

• Certified PA Notary Public

• Claims handling

• Legal Research and Investigation

• General Administrative

• Office and Personnel Management

• Paralegal and Legal Document Creation

• Purchase Order Creation and Tracking

• Microsoft Office and Research Proficient

PROFESSIONAL EXPERIENCE

Lidl, Easton, PA (2026-Present)

PART-TIME STORE ASSOCIATE

- Stocking, organizing and rotating product for sale

- Excellent customer service

- Report to work in a timely manner willing to work hard at any task Faulkner Motors, Easton, PA (2024 - 2026)

PART-TIME CASHIER

- Cash handling and credit card processing

- Extraordinary customer service

- Stocking and organization of customer waiting area

- Closing repair orders in CDK

VUC, Inc., Allentown, PA (2023 – 2026)

CLAIMS SPECIALIST

- Handled claims process for over 1000 convenience store/gas stations, including customer slip and fall, workers’ compensation, personal injury litigation, Environmental and property damage

- Increased property damage reimbursement amount received by 50%

- Updated liability and workers’ compensation insurance coverage per site

- Process Surety Bond requests

- Liaise with retained counsel in building a defense strategy for various litigated claims CHRISTA E. KNOLL 2

Pfizer Inc., Peapack, NJ

(2021 – 2023)

CIVIL LITIGATION PARALEGAL

Process and manage all COVID-19 Vaccine claims from initial complaint to resolution. Organize and process Asbestos settlements for all Talc related matters. Manage the Litigation Intake mailbox and dispense all claims through the Litigation Intake process.

(2018 – 2021)

CIVIL LITIGATION ADMINISTRATIVE ASSISTANT

Provide full range of administrative support to Assistant General Counsel including managing complex calendars with high level time sensitive meetings, managing travel arrangements and completing and submitting expenses.

Paralegal responsibilities in a high-profile Breach of Contract arbitration

Proficiency in Microsoft Teams, Legal Settlement Tool, TeamConnect, Ariba

Able to work in a self-directed environment and eager to assume increased levels of responsibility and accountability

Comfortable interacting with all levels of the management hierarchy Hamon Research-Cottrell, Inc., Somerville, NJ (2013 – 2018) PROCUREMENT DEPARTMENT ADMINISTRATIVE ASSISTANT

Responsible for the entire purchase order process from start up through project completion. Process included Project File Creation, Material Purchase Order Creation and System Entry, Change Order Creation and Tracking, Document Transmittal Creation and Tracking, and Quality Documents Administration.

Assistant to the Vice President of Supply Chain

Responsible for general support to Procurement personnel in a professional, pleasant and friendly manner

Provide administrative support to the Engineering Manager as needed

Ordering and maintaining office, coffee, breakroom supplies and vending services Wegmans Food Markets, Bridgewater, NJ (2007 – 2013) CUSTOMER SERVICE REPRESENTATIVE

Provided excellent customer service, in various departments, throughout the facility. Navigated customer service issues in a professional and expedient manner.

RECEIVING DEPARTMENT MANAGER

Responsible for all aspects of the department including staffing; ordering office supplies, uniforms and packaging for all departments; inventory and coordination of incoming vendor products. EDUCATION

Fairleigh Dickinson University, Madison, NJ

PARALEGAL CERTIFICATE

Bloomsburg University, Bloomsburg, PA

BACHELOR’S DEGREE IN PSYCHOLOGY

References Available on Request

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