SAFe Agile Delivery & Quality Governance Leader
Resume:
CONTACT
Mumbai, India
*************@*****.***
LinkedIn Profile
Canadian Citizen Immediate Joiner
CORE COMPETENCIES
• Agile & SAFe 6 Delivery Leadership
• Quality Engineering Governance
• Scrum Master / Team Facilitation
• Quality Process Design & Audits
• RAID, Risk & Defect Management
• KPI Dashboards & QA Analytics
• AI/GenAI-Powered QA Reporting
• Cross-Functional Stakeholder Mgmt
• Regulatory & Accessibility Compliance
• Continuous Improvement /
Retrospectives
TOOLS & PLATFORMS
• JIRA Confluence Azure DevOps
• Power BI MS Project Clarity PPM
• Smartsheet ServiceNow Miro
• SAP QM ISTQB Frameworks
• WCAG 2.1 JAWS NVDA
CERTIFICATIONS
PMP® – Project Mgmt Institute
SAFe 6 Agilist – Scaled Agile Inc.
A-CSM – Scrum Alliance
CSM – Scrum Alliance
CSPO – Scrum Alliance
ISTQB CTFL
EDUCATION
MBA, Finance
Indiana University of Pennsylvania
M.Com., Financial & Cost Accounting
Mumbai University
INDUSTRY EXPOSURE
• Banking & Financial Services
• Government & Federal Programs
• E-Commerce & Retail
• Insurance & Wealth Management
RAVI MODI
Agile Delivery Leader Quality Engineering & Governance SAFe 6 Agilist PROFESSIONAL SUMMARY
Agile Delivery Lead and Quality Engineering leader with 15+ years driving enterprise-scale program governance, SAFe/Scrum delivery, and quality assurance best practices across Banking, Government, Insurance, and Retail sectors. Proven record designing quality frameworks, facilitating Agile ceremonies across multi-vendor teams, and building KPI/RAID governance that improves delivery predictability and risk visibility. Skilled at translating complex, cross-functional delivery challenges into structured, audit-ready quality outcomes for executive stakeholders. PROFESSIONAL EXPERIENCE
Manager (Agile Delivery & Quality Governance) Plato Tech Government of Canada – ESDC OAS Program
Nov 2021 – March 2026
Federal modernization program delivered under SAFe Agile across policy, data, and accessibility streams.
Directed Agile quality governance across 12+ cross-functional workstreams and multi-vendor teams, raising delivery predictability by 30% and sustaining 100% audit compliance.
Facilitated structured quality reviews, retrospectives, and process audits across a $5M+ program, cutting rework cycles by 20% through best-practice adoption.
Built real-time KPI and RAID dashboards giving executives visibility into risk variance, defect trends, and compliance status, reducing decision lag across federal stakeholder groups.
Deployed GenAI-powered quality analytics for risk and status reporting, reducing manual reporting effort by 25% and accelerating executive decision velocity.
Maintained WCAG 2.1 accessibility and federal data governance compliance across all delivery streams, reducing regulatory and delivery risk.
QA Manager & Agile Delivery Coordinator Plato Tech Sobeys – Voilà E-Commerce Platform
Jan 2022 – Sep 2023
Enterprise-scale retail and digital integration under SAFe Agile across 12 Agile teams.
Orchestrated Agile delivery governance across 12 Scrum teams, mentoring Scrum Masters and PMs to strengthen Agile maturity and lift team velocity by 25%.
Designed RAID and KPI frameworks that shortened risk resolution timelines by 35% and led war- room triage for critical production defects.
Led cross-functional quality alignment between Business, QA, and DevOps, reducing post-release defects through structured test governance.
Deployed AI-powered analytics for sprint retrospectives and executive dashboards, cutting reporting cycles by 30%.
Sr. QA Lead / Agile Governance LTI Canada – Wealth & Financial Services Platforms Mar 2021 – Nov 2021
Standardized Agile quality frameworks and governance documentation across regulated wealth management platforms, accelerating stakeholder onboarding.
Institutionalized retrospectives and post-release reviews that improved sprint predictability and quality throughput.
Embedded structured risk and change management frameworks, lifting quality decision velocity by 20% while holding financial variance to 5%.
Senior QA Coordinator / Agile Project Coordinator PQA Testing – Enterprise SAFe Transformation Programs
Apr 2019 – Mar 2021
Directed PMO delivery for enterprise Waterfall-to-SAFe Agile transformation, strengthening quality governance and cross-team execution.
Engineered RAID and KPI frameworks that improved risk visibility, cutting closure timelines by 20% and rework by 15%.
Built performance dashboards that cut manual reporting effort by 50% while improving executive transparency on quality metrics.
Test Manager / Scrum Master TD Bank – Small Business Banking Platform Mar 2018 – Apr 2019
Served simultaneously as Test Lead and Scrum Master, embedding Agile ceremonies and practices to accelerate release cadence.
Enabled in-sprint test automation, reducing manual effort and improving release efficiency across UI, API, and regression testing.
Drove structured QA sign-off governance (BAT, PAT, Staging) and accessibility compliance
(JAWS/WAT) ahead of production releases.
Senior Consultant – Quality & Agile Delivery Deloitte Consulting India Pvt. Ltd. Nov 2013 – Oct 2017
Designed quality assurance frameworks and Agile-aligned test strategies for large-scale banking and enterprise modernization programs.
Partnered with C-suite and senior business stakeholders to align quality objectives with program delivery and regulatory requirements.
EARLIER CAREER
Test Lead — L&T Infotech Pvt. Ltd., Mumbai (Jan 2011 – Nov 2013)
Senior Quality Analyst — Auditime India Pvt. Ltd., Mumbai (Feb 2010 – Jan 2011)
Quality Analyst — DB Schenker India Pvt. Ltd., Mumbai (Jun 2009 – Feb 2010)
Senior Business / Quality Analyst — 24X7esi Inc., Boston, USA (Mar 2008 – Apr 2009)
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