Administrative & Customer Service Support Professional
Resume:
CORIN TORRES
Apt # ***
Aurora CO 80018
*************@*******.***
SUMMARY
Efficient and reliable administrative professional with experience supporting executives, sales and managers to improve internal operations for small businesses. Proficient in all of the standard office desktop software and CRM programs. Diversified skill sets including administrative support, client relations, recruiting, account management and project management. Excellent interpersonal, phone and digital communication skills.
SKILLS & PROFICIENCIES
Microsoft Office-Word, Excel, PowerPoint
Planning & Scheduling
Customer Service
Strong Organization Skills
WORK HISTORY
Publix, Cumming GA
Assistant Customer Service Manager /Customer Service November 2014-August 2025
Responsibilities Include: Scheduling, Interviewing, Hiring, Processing New Hires
(Including I-9’s & Corresponding With Corporate For Eligibility),Accounting, Supply Ordering,
Processing Payroll, Customer Service, Training, Inventory, Handling Customer Complaints,
Ensuring Campaign Goals Are Met, Overseeing Day to Day Responsibilities, Ensuring Premier
Service to All Customers, Correcting Time Punch Errors To Avoid Discrepancies With Associate
Paychecks, Ensuring All Money Service Laws Are Being Followed & All Associates Are Up to
Date On Money Service Training, Scheduling Training For Associates, Donating Personal Time
For Community Service Through Publix Serves, Getting Associate's Set Up With Benefits As
Well As Assisting In Making Sure All Associates Are Aware Of The Benefits Available To Them
USPFO GA Warehouse, Atlanta GA
Motor Transport/Logistical January 2013-April 2013
(Completed Orders)
Responsibilities Include: Loading & Transporting Non Serviceable Vehicles/Binding &
Chaining Vehicles/Operating Forklifts/Loading/Input Turn Ins/Distributing/Accountability
US Army National Guard, Cumming GA
E4 (SPC) December 2007-December 2013 (Completed Contract-Honorable Discharge)
Responsibilities Include: Logistics/Supplies/Distributing/Book keeping/Organization
Certificates Received: Certificate of Completion of Automated Logistics Specialist
Prentiss LLC/Envincio LLC, Alpharetta GA
Personal Assistant May 2009- May 2011
(Company Closed Alpharetta Office)
Responsibilities Include: Ordering supplies for supply room/Sending and receiving emails and forwarding emails to appropriate personnel/Greeting clients/Making travel arrangements for clients and salesmen/Running errands for president/Creating sales price sheets and sales reports/Data Entry/Answering phones and directing calls to appropriate personnel/Filing and Organizing/
EDUCATION
University of Phoenix 2008- 2010 Phoenix, AZ
REFERENCES AVAILABLE UPON REQUEST
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