Customer Service/Data Entry/Customer Support/Administrative Assistant

ANDREWMON GENREV JAWILI

Purok Lawin, Baranggay Balud, San Fernando Cebu, 6018 Philippines +639********* ***********@*****.*** WORK EXPERIENCE

Jollibee Food Corporation

Kitchen Crew Jan 2014 - Aug 2015

Prepared and cooked food items according to company standards Maintained cleanliness and organization of the kitchen area Assisted in inventory management and restocking supplies SYKES/Sitel/Foundever

Customer Service Representative Jan 2016 - Jan 2018 Handled customer inquiries and provided solutions via phone and email Resolved customer complaints efficiently and professionally Maintained high customer satisfaction ratings

Synchrony Global Service INC.

Customer Service Representative Jan 2022 - Feb 2026 Provide customer support and resolve issues for clients Assist customers with account management and inquiries Maintain accurate records of customer interactions EDUCATION

Laroca Christian Learning Center Carcar City, Cebu Elementary Graduation Date: Mar 2007

Carcar Academy Technical School Carcar City, Cebu

High School Graduation Date: Mar 2011

Cebu Aeronautical Technical School Cebu City

Bachelor of Science in Aeronautical Engineering (Units earned) Graduation Date: Mar 2012 Central Philippine University (CPU) Iloilo City

Bachelor of Science in Social Work (Units earned) Graduation Date: Mar 2013 University of Southern Philippines Foundation (USPF) Cebu City Bachelor of Science in Social Work (Graduate) Graduation Date: Mar 2021 SKILLS & INTERESTS

Skills : Photography, Video Editing, Data Encoding, Counseling, FDG, Organizing, Team building facilitator, Project Management

Interests : Music, cooking, fixing things even if they are not broken